Question 1

Lydia is writing a document that will compare and contrast different health plans.She will most likely use the ____ paragraph plan.

Accepted Answer

A)  indirect 
B)  pivoting 
C)  transitional 
D)  direct 
A)  indirect 
B)  pivoting 
C)  transitional 
D)  direct

Question 2

Stephen wants to prepare an outline for a proposal he is writing.Which of the following is the best advice?

Accepted Answer

A)  The ideal number of components or categories in an outline is eight to ten. 
B)  Divide every major category into at least five subcategories. 
C)  Define the main topic or purpose of the message in the outline title. 
D)  Prepare the outline manually rather than on a computer so that you can easily make revisions. 
A)  The ideal number of components or categories in an outline is eight to ten. 
B)  Divide every major category into at least five subcategories. 
C)  Define the main topic or purpose of the message in the outline title. 
D)  Prepare the outline manually rather than on a computer so that you can easily make revisions.

Question 3

Select the passive-voice sentence.

Accepted Answer

A)  Michael Lewis wrote a book about the financial crisis. 
B)  The market closed over 14,000 points for the first time in July 2007. 
C)  Although he has no experience, Andrew applied for the position. 
D)  The Web site was redesigned by a team of professionals. 
A)  Michael Lewis wrote a book about the financial crisis. 
B)  The market closed over 14,000 points for the first time in July 2007. 
C)  Although he has no experience, Andrew applied for the position. 
D)  The Web site was redesigned by a team of professionals.

Question 4

Compare and contrast the three classic paragraph plans discussed in your book.When would each be used?

Accepted Answer

Student answers will vary.
Direct Plan:

Question 5

One effective way to overcome writer's block is to

Accepted Answer

A)  stare at the page until you think of something to write. 
B)  concentrate on finding the right words and perfect sentence structure before putting your ideas on paper. 
C)  work in a quiet environment in which you can concentrate. 
D)  take a creativity-enhancing vitamin supplement. 
A)  stare at the page until you think of something to write. 
B)  concentrate on finding the right words and perfect sentence structure before putting your ideas on paper. 
C)  work in a quiet environment in which you can concentrate. 
D)  take a creativity-enhancing vitamin supplement.

Question 6

Caitlin is writing a sales letter to encourage customers to add features to their wireless data plans.She should use the direct approach.

Accepted Answer

A) True 
 B)False

Question 7

Organizing one's ideas ahead of time is a good way to prevent writer's block.

Accepted Answer

A) True 
 B)False

Question 8

The Web has made manual searching in libraries obsolete and unnecessary.

Accepted Answer

A) True 
 B)False

Question 9

Clauses and ____________________, the key building blocks of sentences, are related groups of words.

Accepted Answer

The answer of Clauses and ____________________, the key building blocks...

Question 10

Which of the following is a dependent clause?

Accepted Answer

A)  On the 30th of this month 
B)  Except for our main competitor 
C)  Since the company began selling stock to the public 
D)  Your interview went well 
A)  On the 30th of this month 
B)  Except for our main competitor 
C)  Since the company began selling stock to the public 
D)  Your interview went well

Question 11

If you have any questions is an example of an independent clause.

Accepted Answer

A) True 
 B)False

Question 12

Trey is writing a memo to refuse an employee's vacation request.He should use the indirect pattern.

Accepted Answer

A) True 
 B)False

Question 13

The sentence The presentation was given by Barry is in the ____________________ voice.

Accepted Answer

The answer of The sentence The presentation was given by...

Question 14

As you move from a major point to a subpoint in an outline, you are progressing from large, abstract concepts to small, concrete ideas.

Accepted Answer

A) True 
 B)False

Question 15

Scientific experiments involve the use of controlled variables.

Accepted Answer

A) True 
 B)False

Question 16

Passive voice can be used to conceal the doer of the action.

Accepted Answer

A) True 
 B)False

Question 17

A comma ____________________ results when a writer joins two independent clauses with a comma.

Accepted Answer

The answer of A comma ____________________ results when a writer...

Question 18

Describe the two outline formats discussed in your textbook.Explain which format you would use for a business report comparing computer equipment that you will submit to your boss.Why would you choose this format?

Accepted Answer

Student answers will vary.Students shoul

Question 19

Chloe is part of a team identifying ideas to cut expenses.The team has decided to hold a brainstorming session.What is the best thing the team can do during this session?

Accepted Answer

A)  Remember that the goal of a brainstorming session is quality, not quantity. 
B)  Critique and evaluate each idea as it is presented during the brainstorming session. 
C)  Set an established time limit. 
D)  To encourage the maximum number of ideas, avoid defining the problem at the beginning of a brainstorming session. 
A)  Remember that the goal of a brainstorming session is quality, not quantity. 
B)  Critique and evaluate each idea as it is presented during the brainstorming session. 
C)  Set an established time limit. 
D)  To encourage the maximum number of ideas, avoid defining the problem at the beginning of a brainstorming session.

Question 20

A well-organized message helps the reader understand relationships and accept the writer's view.

Accepted Answer

A) True 
 B)False

Lydia is writing a document that will compare and contrast different health plans.She will most likely use the ____ paragraph plan.

Stephen wants to prepare an outline for a proposal he is writing.Which of the following is the best advice?

Select the passive-voice sentence.

Compare and contrast the three classic paragraph plans discussed in your book.When would each be used?

One effective way to overcome writer's block is to

Caitlin is writing a sales letter to encourage customers to add features to their wireless data plans.She should use the direct approach.

Organizing one's ideas ahead of time is a good way to prevent writer's block.

The Web has made manual searching in libraries obsolete and unnecessary.

Clauses and ____________________, the key building blocks of sentences, are related groups of words.

Which of the following is a dependent clause?

If you have any questions is an example of an independent clause.

Trey is writing a memo to refuse an employee's vacation request.He should use the indirect pattern.

The sentence The presentation was given by Barry is in the ____________________ voice.

As you move from a major point to a subpoint in an outline, you are progressing from large, abstract concepts to small, concrete ideas.

Scientific experiments involve the use of controlled variables.

Passive voice can be used to conceal the doer of the action.

A comma ____________________ results when a writer joins two independent clauses with a comma.

Describe the two outline formats discussed in your textbook.Explain which format you would use for a business report comparing computer equipment that you will submit to your boss.Why would you choose this format?

Chloe is part of a team identifying ideas to cut expenses.The team has decided to hold a brainstorming session.What is the best thing the team can do during this session?

A well-organized message helps the reader understand relationships and accept the writer's view.

Effective and Ethical Communication at Work

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search, Resumes, and Cover Letters

Interviewing and Following Up

Filters

Exam 5: Organizing and Writing Business Messages

Lydia is writing a document that will compare and contrast different health plans.She will most likely use the ____ paragraph plan.

Stephen wants to prepare an outline for a proposal he is writing.Which of the following is the best advice?

Select the passive-voice sentence.

Compare and contrast the three classic paragraph plans discussed in your book.When would each be used?

One effective way to overcome writer's block is to

Caitlin is writing a sales letter to encourage customers to add features to their wireless data plans.She should use the direct approach.

Organizing one's ideas ahead of time is a good way to prevent writer's block.

The Web has made manual searching in libraries obsolete and unnecessary.

Clauses and ____________________, the key building blocks of sentences, are related groups of words.

Which of the following is a dependent clause?

If you have any questions is an example of an independent clause.

Trey is writing a memo to refuse an employee's vacation request.He should use the indirect pattern.

The sentence The presentation was given by Barry is in the ____________________ voice.

As you move from a major point to a subpoint in an outline, you are progressing from large, abstract concepts to small, concrete ideas.

Scientific experiments involve the use of controlled variables.

Passive voice can be used to conceal the doer of the action.

A comma ____________________ results when a writer joins two independent clauses with a comma.

Describe the two outline formats discussed in your textbook.Explain which format you would use for a business report comparing computer equipment that you will submit to your boss.Why would you choose this format?

Chloe is part of a team identifying ideas to cut expenses.The team has decided to hold a brainstorming session.What is the best thing the team can do during this session?

A well-organized message helps the reader understand relationships and accept the writer's view.

Effective and Ethical Communication at Work

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search, Resumes, and Cover Letters

Interviewing and Following Up

Filters