Exam 11: Managing Project Teams

Sam is the coach of a high school soccer team and has noticed that some close relationships have formed as well as feelings of camaraderie and shared responsibilities for the team's success.Which stage of development is the team in?

Roger is new-product project manager for a retail company.Recently the team has exhibited a high degree of conflict over who will control the group and how decisions will be made.Which stage of development is the team in?

"Going native" is the ability that some project teams have to bypass the normal policies and procedures that everyone in the organization is supposed to follow.

During the ________ stage of group development, the team is fully functional and working together to accomplishing the project goals.

When the manager intervenes and tries to negotiate a resolution by using reasoning and persuasion, suggesting alternatives and the like the Project Manager is trying to ___________.

The storming stage of team development is completed once members begin to think of themselves as part of a group.

Team members can be upset and dissatisfied with conflict, but as long as the disagreement furthers the objectives of the project, then the conflict is functional.

During the ________ stage of group development, there is conflict over who will control the group and how decisions will be made.

Groupthink refers to the tendency of members in highly cohesive groups to lose their critical evaluative capabilities resulting in quick decision making with little consideration of alternatives.

The norming stage of team development is complete when the group establishes a common set of expectations about how members should work together.

Identify and briefly discuss the four major steps in facilitating the group decision making process.

Co-location of team members, team names, and team rituals are common vehicles for establishing a team identity.

Two of the biggest challenges involved in managing a virtual project team are developing trust and effective patterns of communication.

All of the following have been found to be good for running effective project meetings except:

A project vision is an image a project team holds in common about how the project will look upon completion, how they will work together, and how customers will accept the project.

___________ refers to whether a team has direct influence over the problem that needs to be resolved.

During which stage of team development is high performance not a top priority and team member emotions run from upbeat to depressed?

The performing stage of team development is characterized by the development of close relationships and group cohesiveness.

Symbolic actions at the project level can contribute to a unique team subculture are called ________.

A project manager should be wary of people who know too much about a specific technology.