Exam 11: Managing Individual Differences and Behavior: Supervising People As People

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Ted was hiring a new financial analyst,and he had several good candidates.He was leaning toward hiring Akiko,a Japanese American woman,since he thinks Asians are better at math.Ted is exhibiting which distortion in perception?

(Multiple Choice)
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A person's overall satisfaction with work depends on how he or she feels about several components.Which of the following is not such a component?

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Define emotional intelligence and describe the traits of EI.

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Which of the following is not a suggested strategy for reducing unhealthy stressors in organizations?

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Which of the following is not one of the main ways to reduce cognitive dissonance?

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Perception is the process of interpreting and understanding one's environment.

(True/False)
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Which of the following is not one of the four layers of the diversity wheel?

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Turnover helps employees integrate and transition to new jobs by making them familiar with corporate policies,procedures,culture,and politics by clarifying work-role expectations and responsibilities.

(True/False)
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Matt is frequently nervous,tense,and worried,both at work and at home.He likely scores low on which of the Big Five personality dimensions?

(Multiple Choice)
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Which of the following is not a symptom of negative stress?

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"Joe drinks too much because he has no willpower;but I need a few drinks after work because I'm under a lot of pressure" is an example of an attribution statement.

(True/False)
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The way students typically analyze their performance on exams shows self-serving bias,with students earning Ds blaming factors such as bad luck,unclear lectures,and unfair testing.

(True/False)
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Caroline's manager notices that she exhibits an internal locus of control when she speaks about her work.Her manager should _____.

(Multiple Choice)
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Type A behavior pattern indicates that people have the personality characteristic that involves them in a chronic,determined struggle to accomplish more in less time.

(True/False)
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If you have a personal belief that you have ability to do a task and that you have what it takes to succeed,you would be best described as having self-efficacy.

(True/False)
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Type A behavior has been associated with increased work performance,high blood pressure,and heart disease.

(True/False)
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______ occurs when we form an impression of an individual based on a single trait.

(Multiple Choice)
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The ______ component of an attitude consists of the beliefs and knowledge one has about a situation.

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Which of the following dimensions is not an example of an external or secondary dimension on the diversity wheel?

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Lori has been telling everyone in the sales department of her incredible skill as a salesperson,since she beat her goal this year by nearly 30%.But last year when she didn't even reach her goal,she said it was simply the economy.This is an example of _____.

(Multiple Choice)
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