Question 1

Define the Pygmalion effect.Explain how could it be used in a positive way by managers.

Accepted Answer

The self-fulfilling prophecy,also known

Question 2

People with low levels of emotional stability are prone to anxiety and tend to view the world negatively,whereas people with high levels tend to show better job performance.

Accepted Answer

A) True 
 B)False

Question 3

Employees with a(n)______ locus of control will probably resist close managerial supervision and should probably be placed in jobs requiring high initiative and lower compliance.

Accepted Answer

A) high 
B) low 
C) external 
D) absent 
E) internal 
A) high 
B) low 
C) external 
D) absent 
E) internal

Question 4

Boring,tedious jobs generally reduce people's perceptions of their _____.

Accepted Answer

A) self-esteem 
B) anxiety 
C) tolerance for pain 
D) level of extroversion 
E) self-efficacy 
A) self-esteem 
B) anxiety 
C) tolerance for pain 
D) level of extroversion 
E) self-efficacy

Question 5

Employees with high self-efficacy need lots of constructive pointers and positive feedback.

Accepted Answer

A) True 
 B)False

Question 6

The statement "I really don't like that Ivan got so angry in that meeting" reflects the ______ component of an attitude.

Accepted Answer

A) behavioral 
B) factual 
C) cognitive 
D) value 
E) affective 
A) behavioral 
B) factual 
C) cognitive 
D) value 
E) affective

Question 7

Fundamental attribution bias,for example,is when Europeans blamed Wall Street for the 2010 economic collapse in Greece.

Accepted Answer

A) True 
 B)False

Question 8

_____________ is the process of interpreting and understanding one's environment.

Accepted Answer

A) Self-awareness 
B) Self-management 
C) Perception 
D) Self-monitoring 
E) Openness to experience 
A) Self-awareness 
B) Self-management 
C) Perception 
D) Self-monitoring 
E) Openness to experience

Question 9

Surveys show that employees are more interested in ______ rather than just earning a paycheck.

Accepted Answer

A) advancement opportunity 
B) recognition 
C) benefits 
D) status 
E) work-life balance 
A) advancement opportunity 
B) recognition 
C) benefits 
D) status 
E) work-life balance

Question 10

Name and describe at least four major barriers to organizational diversity.

Accepted Answer

Resistance to diversity may be expressed

Question 11

Emotional stability is the Big Five personality trait that refers to how dependable,responsible,achievement-oriented,and persistent one is.

Accepted Answer

A) True 
 B)False

Question 12

List three work-related attitudes that managers need to be alert to.

Accepted Answer

Managers need to be alert to work-relate

Question 13

Describe the four layers of diversity in Gardenswartz and Rowe's diversity wheel.Provide a definition of the center layer,and an example of each of the other layers.

Accepted Answer

To help distinguish the important ways i

Question 14

Low self-esteem can be raised more by having the persons think of desirable characteristics they possess,rather than focusing on undesirable characteristics they do not have.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is a common reason that some women face a glass ceiling?

Accepted Answer

A) poor goal setting 
B) inability to motivate others 
C) lack of mentors 
D) poor financial performance 
E) inability to produce high-quality work 
A) poor goal setting 
B) inability to motivate others 
C) lack of mentors 
D) poor financial performance 
E) inability to produce high-quality work

Question 16

Define stereotyping and name and describe three types of stereotyping.

Accepted Answer

Stereotyping is the tendency to attribut

Question 17

In today's workplaces,the further up the pay scale and the higher the education level,the narrower the earnings gap becomes between men and women.

Accepted Answer

A) True 
 B)False

Question 18

Lee has hired two new employees for her team,Jim and Judy.Jim is outgoing and attractive,while Judy is very bright but seems quiet and unsure.Lee immediately expects Jim to outperform Judy at the job.Lee is likely experiencing the halo effect.

Accepted Answer

A) True 
 B)False

Question 19

Stress is the tension and pressure people feel when they are facing or enduring extraordinary demands,constraints,or opportunities and are uncertain about their ability to handle them effectively.

Accepted Answer

A) True 
 B)False

Question 20

Extroversion is a stronger predictor of job performance than agreeableness.

Accepted Answer

A) True 
 B)False

Define the Pygmalion effect.Explain how could it be used in a positive way by managers.

People with low levels of emotional stability are prone to anxiety and tend to view the world negatively,whereas people with high levels tend to show better job performance.

Employees with a(n)______ locus of control will probably resist close managerial supervision and should probably be placed in jobs requiring high initiative and lower compliance.

Boring,tedious jobs generally reduce people's perceptions of their _____.

Employees with high self-efficacy need lots of constructive pointers and positive feedback.

The statement "I really don't like that Ivan got so angry in that meeting" reflects the ______ component of an attitude.

Fundamental attribution bias,for example,is when Europeans blamed Wall Street for the 2010 economic collapse in Greece.

_____________ is the process of interpreting and understanding one's environment.

Surveys show that employees are more interested in ______ rather than just earning a paycheck.

Name and describe at least four major barriers to organizational diversity.

Emotional stability is the Big Five personality trait that refers to how dependable,responsible,achievement-oriented,and persistent one is.

List three work-related attitudes that managers need to be alert to.

Describe the four layers of diversity in Gardenswartz and Rowe's diversity wheel.Provide a definition of the center layer,and an example of each of the other layers.

Low self-esteem can be raised more by having the persons think of desirable characteristics they possess,rather than focusing on undesirable characteristics they do not have.

Which of the following is a common reason that some women face a glass ceiling?

Define stereotyping and name and describe three types of stereotyping.

In today's workplaces,the further up the pay scale and the higher the education level,the narrower the earnings gap becomes between men and women.

Lee has hired two new employees for her team,Jim and Judy.Jim is outgoing and attractive,while Judy is very bright but seems quiet and unsure.Lee immediately expects Jim to outperform Judy at the job.Lee is likely experiencing the halo effect.

Stress is the tension and pressure people feel when they are facing or enduring extraordinary demands,constraints,or opportunities and are uncertain about their ability to handle them effectively.

Extroversion is a stronger predictor of job performance than agreeableness.

The Exceptional Manager: What You Do,how You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: The Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture,Structure,and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation,reducing Conflict

Power,Influence,and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal and Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters

Exam 11: Managing Individual Differences and Behavior: Supervising People As People

Define the Pygmalion effect.Explain how could it be used in a positive way by managers.

People with low levels of emotional stability are prone to anxiety and tend to view the world negatively,whereas people with high levels tend to show better job performance.

Employees with a(n)______ locus of control will probably resist close managerial supervision and should probably be placed in jobs requiring high initiative and lower compliance.

Boring,tedious jobs generally reduce people's perceptions of their _____.

Employees with high self-efficacy need lots of constructive pointers and positive feedback.

The statement "I really don't like that Ivan got so angry in that meeting" reflects the ______ component of an attitude.

Fundamental attribution bias,for example,is when Europeans blamed Wall Street for the 2010 economic collapse in Greece.

_____________ is the process of interpreting and understanding one's environment.

Surveys show that employees are more interested in ______ rather than just earning a paycheck.

Name and describe at least four major barriers to organizational diversity.

Emotional stability is the Big Five personality trait that refers to how dependable,responsible,achievement-oriented,and persistent one is.

List three work-related attitudes that managers need to be alert to.

Describe the four layers of diversity in Gardenswartz and Rowe's diversity wheel.Provide a definition of the center layer,and an example of each of the other layers.

Low self-esteem can be raised more by having the persons think of desirable characteristics they possess,rather than focusing on undesirable characteristics they do not have.

Which of the following is a common reason that some women face a glass ceiling?

Define stereotyping and name and describe three types of stereotyping.

In today's workplaces,the further up the pay scale and the higher the education level,the narrower the earnings gap becomes between men and women.

Lee has hired two new employees for her team,Jim and Judy.Jim is outgoing and attractive,while Judy is very bright but seems quiet and unsure.Lee immediately expects Jim to outperform Judy at the job.Lee is likely experiencing the halo effect.

Stress is the tension and pressure people feel when they are facing or enduring extraordinary demands,constraints,or opportunities and are uncertain about their ability to handle them effectively.

Extroversion is a stronger predictor of job performance than agreeableness.

The Exceptional Manager: What You Do,how You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: The Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture,Structure,and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation,reducing Conflict

Power,Influence,and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal and Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters