Exam 15: Basic Elements of Individual Behavior in Organizations

Earthlink is interested in achieving name recognition with grassroots America.Its marketing department has developed three possible plans,all of which involve the sponsorship of country music concerts.Using ____ thinking,the manager was able to see that while the performers are all country music singers,each appeals to a different segment of the country music market.

Individuals form ____ for behavior by recognizing that the three types of patterns are consensus,consistency,and distinctiveness.

People with Type B personalities are driven to succeed.

____ is the pattern of action by the members of an organization that directly or indirectly influences organizational effectiveness.

Ingrid is excited about her new job.She thinks it will be exciting,fulfilling,and rewarding,and will allow her the standard of living she is looking for.She has made a(n)____ with her new employer.

Howard Schultz,the CEO of Starbucks,hires managers by looking for two qualities¾integrity and passion.According to Schultz,these qualities are as important as experience and abilities because he wants people to become passionate about helping the company succeed while maintaining high ethical standards that promote the organization's responsibility to society.In other words,Schultz values

Personal factors such as an individual's needs and aspirations,as well as organizational factors such as relationships with coworkers and supervisors,working conditions,work policies,and compensation,all help determine an individual's level of

____________________ is an individual's beliefs about her or his capabilities to perform a task.

An author goes for a hike.She is probably in the ____________________ stage of the creative process.

Verification determines the truthfulness of the insight.

____ refers to a person's comfort level with relationships.

Harrison wants to lose weight,but he eats salty snacks because he likes them.He is experiencing cognitive dissonance.

An individual's level of job satisfaction is determined by

Julia is very outgoing.She seems to lead the grapevine and have a lot of acquaintances.Julia thinks she is friendly and involved.Someone else observing her thinks she is insecure and needy.Use attribution to explain the different perceptions.

Discuss organizational stressors.

____ usually causes an organization to incur costs for replacing individuals.

Which of the following is suggested as a way for individuals to manage stress?

Some smokers block out negative information about the health effects of smoking because they do not want to change their behavior.They are using

____ is the degree to which an individual is willing to take chances and make decisions.

____________________ is an individual's response to a strong stimulus.