Question 1

When the managerial style is participative,the appropriate control style is ____________________.

Accepted Answer

The answer of When the managerial style is participative,the appropriate...

Question 2

Budgets

Accepted Answer

A) help managers coordinate resources. 
B) help define standards for control. 
C) provide guidelines about resources. 
D) enable the evaluation of the performance of managers. 
E) All of these choices 
A) help managers coordinate resources. 
B) help define standards for control. 
C) provide guidelines about resources. 
D) enable the evaluation of the performance of managers. 
E) All of these choices

Question 3

A properly designed control system is important to an organization because it can be used to

Accepted Answer

A) maximize costs. 
B) anticipate, monitor, and respond to changing circumstances. 
C) modify inappropriate organizational focus. 
D) modify organizational standards. 
E) reduce resistance to change. 
A) maximize costs. 
B) anticipate, monitor, and respond to changing circumstances. 
C) modify inappropriate organizational focus. 
D) modify organizational standards. 
E) reduce resistance to change.

Question 4

Bernard Madoff and his CFO were convicted of fraud.Could internal audits have prevented the downfall of Bernard L.Madoff Investment Securities LLC? Why or why not?

Accepted Answer

Internal audits could have potentially p

Question 5

Booz Allen Hamilton requires employees to use a key that keeps track of how many copies they make on copy machines.Some employees resent the lack of trust.This is an example of

Accepted Answer

A) overcontrol. 
B) verification procedures. 
C) resistance to control. 
D) reducing uncertainty. 
E) management by objectives. 
A) overcontrol. 
B) verification procedures. 
C) resistance to control. 
D) reducing uncertainty. 
E) management by objectives.

Question 6

World Vision has a flat structure that allows workers in countries scattered around the globe to respond to unique local cultures,situations,and needs.What control structure does World Vision use?

Accepted Answer

A) Decentralized 
B) Organic 
C) System 4 
D) Bureaucratic 
E) Laissez-faire 
A) Decentralized 
B) Organic 
C) System 4 
D) Bureaucratic 
E) Laissez-faire

Question 7

Which of the following is NOT one of the areas on which strategic control should focus?

Accepted Answer

A) Structure 
B) Leadership 
C) Audits 
D) Human resources 
E) Technology 
A) Structure 
B) Leadership 
C) Audits 
D) Human resources 
E) Technology

Question 8

____________________ focuses on the processes the organization uses to transform resources into products or services.

Accepted Answer

The answer of ____________________ focuses on the processes the organization...

Question 9

A(n)____ is a financial statement that presents a picture of the organization's financial performance over a period of time as opposed to a single point in time.

Accepted Answer

A) balance sheet 
B) operating budget 
C) income statement 
D) sales budget 
E) capital expenditures budget 
A) balance sheet 
B) operating budget 
C) income statement 
D) sales budget 
E) capital expenditures budget

Question 10

Once a year Boy Scout troops submit financial reports describing income and expenditures.This is an example of ____ control.

Accepted Answer

A) preliminary 
B) screening 
C) postaction 
D) cybernetic 
E) feedback 
A) preliminary 
B) screening 
C) postaction 
D) cybernetic 
E) feedback

Question 11

Amazon asks customers to rate their experience with the product and service.This is an example of ____ control.

Accepted Answer

A) preliminary 
B) screening 
C) postaction 
D) cybernetic 
E) feedback 
A) preliminary 
B) screening 
C) postaction 
D) cybernetic 
E) feedback

Question 12

Assume you work in a place that monitors all emails and Internet websites viewed.How could your employer help you appreciate the need for this control?

Accepted Answer

There are a few ways that my employer co

Question 13

Managers can improve the effectiveness of the control system by

Accepted Answer

A) changing the performance standards. 
B) controlling as many things in the organization as possible. 
C) computerizing the system. 
D) integrating control with planning. 
E) correcting all deviations from standards. 
A) changing the performance standards. 
B) controlling as many things in the organization as possible. 
C) computerizing the system. 
D) integrating control with planning. 
E) correcting all deviations from standards.

Question 14

McDonald's fast-food restaurants aim to fill each order within 90 seconds and to have no customer wait longer than 3.5 minutes.This is derived from the company's

Accepted Answer

A) historical data. 
B) time-series data. 
C) external data. 
D) organizational goals. 
E) production indices. 
A) historical data. 
B) time-series data. 
C) external data. 
D) organizational goals. 
E) production indices.

Question 15

The responsibility for managing control rests on the CEO.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following statements does NOT describe a weakness associated with budgeting?

Accepted Answer

A) Some managers apply budgets too rigidly. 
B) Developing budgets can be very time consuming. 
C) Budgets link planning and controlling. 
D) Budgets may limit innovation and change. 
E) Budgets may make it impossible to procure funds to take advantage of an unexpected opportunity. 
A) Some managers apply budgets too rigidly. 
B) Developing budgets can be very time consuming. 
C) Budgets link planning and controlling. 
D) Budgets may limit innovation and change. 
E) Budgets may make it impossible to procure funds to take advantage of an unexpected opportunity.

Question 17

After evaluation,an appropriate decision may be to

Accepted Answer

A) raise standards. 
B) do nothing. 
C) correct the deviation. 
D) lower standards. 
E) Do any of these choices 
A) raise standards. 
B) do nothing. 
C) correct the deviation. 
D) lower standards. 
E) Do any of these choices

Question 18

If Suzlon Energy Ltd.wants to focus on the strength of its wind-turbine division,it will use ____ ratios.

Accepted Answer

A) coverage 
B) debt 
C) operating 
D) return 
E) activity 
A) coverage 
B) debt 
C) operating 
D) return 
E) activity

Question 19

Initially California Closets tried to limit employee access to Facebook.However,when Facebook became part of the company communication strategy,CC relented to employee Facebook access.Employees were happy because they thought the restriction was unreasonable.The employees perceived ____.

Accepted Answer

A) lack of accountability 
B) inappropriate focus 
C) inefficiency 
D) overcontrol 
E) lack of standards 
A) lack of accountability 
B) inappropriate focus 
C) inefficiency 
D) overcontrol 
E) lack of standards

Question 20

John Hamann began his company making herb vinegars from a recipe his grandmother had given him.As demand grew,he had to buy a large commercial kitchen.Which of the following ratios would a banker have been most interested in before allowing Hamann to borrow $500,000?

Accepted Answer

A) Liquidity ratios 
B) Profitability ratios 
C) Debt ratios 
D) Operating ratios 
E) Activity ratios 
A) Liquidity ratios 
B) Profitability ratios 
C) Debt ratios 
D) Operating ratios 
E) Activity ratios

Exam 20: Basic Elements of Control

When the managerial style is participative,the appropriate control style is ____________________.

Budgets

A properly designed control system is important to an organization because it can be used to

Bernard Madoff and his CFO were convicted of fraud.Could internal audits have prevented the downfall of Bernard L.Madoff Investment Securities LLC? Why or why not?

Booz Allen Hamilton requires employees to use a key that keeps track of how many copies they make on copy machines.Some employees resent the lack of trust.This is an example of

World Vision has a flat structure that allows workers in countries scattered around the globe to respond to unique local cultures,situations,and needs.What control structure does World Vision use?

Which of the following is NOT one of the areas on which strategic control should focus?

____________________ focuses on the processes the organization uses to transform resources into products or services.

A(n)____ is a financial statement that presents a picture of the organization's financial performance over a period of time as opposed to a single point in time.

Once a year Boy Scout troops submit financial reports describing income and expenditures.This is an example of ____ control.

Amazon asks customers to rate their experience with the product and service.This is an example of ____ control.

Assume you work in a place that monitors all emails and Internet websites viewed.How could your employer help you appreciate the need for this control?

Managers can improve the effectiveness of the control system by

McDonald's fast-food restaurants aim to fill each order within 90 seconds and to have no customer wait longer than 3.5 minutes.This is derived from the company's

The responsibility for managing control rests on the CEO.

Which of the following statements does NOT describe a weakness associated with budgeting?

After evaluation,an appropriate decision may be to

If Suzlon Energy Ltd.wants to focus on the strength of its wind-turbine division,it will use ____ ratios.

Initially California Closets tried to limit employee access to Facebook.However,when Facebook became part of the company communication strategy,CC relented to employee Facebook access.Employees were happy because they thought the restriction was unreasonable.The employees perceived ____.

John Hamann began his company making herb vinegars from a recipe his grandmother had given him.As demand grew,he had to buy a large commercial kitchen.Which of the following ratios would a banker have been most interested in before allowing Hamann to borrow $500,000?

Managing and the Managers Job

Traditional and Contemporary Issues and Challenges

The Environment and Culture of Organizations

The Ethical and Social Environment

The Global Environment

The Multicultural Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Managing Operations, Quality, and Productivity

Managing Information and Information Technology

Filters