Exam 20: Basic Elements of Control
Exam 1: Managing and the Managers Job175 Questions
Exam 2: Traditional and Contemporary Issues and Challenges140 Questions
Exam 3: The Environment and Culture of Organizations182 Questions
Exam 4: The Ethical and Social Environment149 Questions
Exam 5: The Global Environment157 Questions
Exam 6: The Multicultural Environment141 Questions
Exam 7: Basic Elements of Planning and Decision Making160 Questions
Exam 8: Managing Strategy and Strategic Planning173 Questions
Exam 9: Managing Decision Making and Problem Solving160 Questions
Exam 10: Managing New Venture Formation and Entrepreneurship117 Questions
Exam 11: Basic Elements of Organizing180 Questions
Exam 12: Managing Organization Design147 Questions
Exam 13: Managing Organization Change and Innovation147 Questions
Exam 14: Managing Human Resources in Organizations181 Questions
Exam 15: Basic Elements of Individual Behavior in Organizations178 Questions
Exam 16: Managing Employee Motivation and Performance177 Questions
Exam 17: Managing Leadership and Influence Processes168 Questions
Exam 18: Managing Interpersonal Relations and Communication159 Questions
Exam 19: Managing Work Groups and Teams188 Questions
Exam 20: Basic Elements of Control178 Questions
Exam 21: Managing Operations, Quality, and Productivity168 Questions
Exam 22: Managing Information and Information Technology145 Questions
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Apple iPhones are notorious for cracked screens.When a customer brings one in to an iStore,the employee checks the customer records and may replace the screen for free.Which step in the control process does this represent?
(Multiple Choice)
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Imagine you are the lead representative for Ford in contract negotiations with the UAW.How can you use financial controls and budgets to support your position?
(Essay)
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What is the problem with a university reward system that encourages faculty members to publish numerous research articles but fails to consider the quality of the articles?
(Multiple Choice)
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Reporters who verify stories with additional sources are using screening control.
(True/False)
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What characteristic of effective control systems is lacking when a control system reports production output as being better than average,satisfactory,marginal,or unsatisfactory?
(Multiple Choice)
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Decentralized control relies heavily on self-control by the organization's employees.
(True/False)
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Some investment firms require traders to take two consecutive weeks of vacation,so the traders' books can be reviewed.This is an example of
(Multiple Choice)
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The University of Michigan develops a budget that shows its projected income from sources such as the state of Michigan,tuition and fees,alumni contributions,and research grants.This is an example of a(n)____ budget.
(Multiple Choice)
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Preventing small mistakes and errors from adding up to large problems is called limiting the ____________________.
(Short Answer)
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Which of the following is NOT a major form of operations control discussed in the text?
(Multiple Choice)
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One barrier to effective communication is the filtering of upward communication.Which characteristic of effective control systems would this affect?
(Multiple Choice)
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Identify a goal you have (such as starting a career).Describe five specific actions you can take that will control your behavior and help you work toward achieving that goal.How will you measure your progress?
(Essay)
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If a manager has a directive leadership style and works in an organization in which performance expectations are minimal,which control structure is most appropriate?
(Multiple Choice)
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Briefly describe the three types of financial budgets mentioned in the text and include what purpose each type serves.
(Essay)
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Google partnered with Nielsen Co.to poll users about ads on Google+.Nielsen then packaged the information for advertisers.This was a response to advertiser complaints about the effectiveness of ads on the social network.This indicates that Google is placing an emphasis on ____ controls.
(Multiple Choice)
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During episodes of the Biggest Loser,contestants compete to lose weight and stay at the ranch,because someone leaves each week.This is an example of a ____ control.
(Multiple Choice)
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Which of the following is NOT characteristic of decentralized control?
(Multiple Choice)
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A plant manager is told that she has 8,000 labor hours to allocate in a week.This is an example of a(n)____ budget.
(Multiple Choice)
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