Exam 20: Basic Elements of Control

General Plastics Corporation instituted a new absenteeism control policy that took effect the first day of June.It expects the new policy to result in a 25 percent reduction in absenteeism the first year.Like the previous policy,the new program counts vacation days as absenteeism.On the first of September,the personnel director evaluated the results of the program for the first three months and was disappointed to find that absenteeism had dropped only half of 1 percent.What is the likely problem?

The purpose of control is to

Everyone working or volunteering for Girl Scouts has a background check before they can work with girls or handle money.What kind of operations control is this?

Cody Kretsinger was charged with a computer breach at Sony Pictures Entertainment.User data was stolen.Hackers now threaten companies of all sizes and require constant security updates.This is an example of the need for ____ control.

The purpose of bureaucratic control is to

The level of control designed to ensure that the organization meets its goals is ____ control.

Merrill Lynch monitored a research analyst's e-mails,discovered illegal information sent to a client,and fired the analyst.Merrill Lynch's ____ helped reduce resistance to control.

MTV has a(n)____ perspective toward international strategic control.It does not require its various divisions (MTV Europe,MTV Australia,MTV India,MTV Latin America,and so on)to report in frequently.It believes in letting each manager have the authority to respond quickly to environmental changes.These changes do not have to be approved by MTV before they are implemented.

The financial statement that reflects revenues and expenses over a period of time is the ____________________.

Businesses must manage their finances so that revenues are sufficient to cover costs.Not-for-profit organizations such as universities do not have the same concerns.

Strategic controls are concerned with how well the organization aligns itself with the environment.

Standards used in organizational control are most like

A quality control inspection that takes place while a product is being manufactured is called a(n)____________________ control.

Army helicopter pilots follow a preflight checklist because small things here and there can add up to disaster in the air later.This illustrates

____________________ control generally focuses on structure,leadership,technology,human resources,and information and operating systems.

Strategic control in global organizations is the same as domestic organizations.

You are a banker reviewing a loan application from a local business.Which of the following ratios would you look at to get a quick measure of the business's ability to meet its long-term financial obligations?

The percentage of graduates who find a job within six months of graduation is a ____ control for colleges and universities.

The basic purpose of control is

The final step in the control process is to determine the need for ____________________ action.