Question 1

Which of the following statements is TRUE concerning what happens to control as the level of uncertainty increases?

Accepted Answer

A) Measurements need to be taken more frequently. 
B) Controls can become less focused. 
C) Employees are less likely to resist controls. 
D) The control system becomes more objective. 
E) The importance of adequate controls decreases. 
A) Measurements need to be taken more frequently. 
B) Controls can become less focused. 
C) Employees are less likely to resist controls. 
D) The control system becomes more objective. 
E) The importance of adequate controls decreases.

Question 2

Which of the following is NOT a type of operating budget?

Accepted Answer

A) Production 
B) Sales 
C) Expense 
D) Profit 
E) Revenue 
A) Production 
B) Sales 
C) Expense 
D) Profit 
E) Revenue

Question 3

Managers make a surprisingly large number of decisions based on inaccurate information.

Accepted Answer

A) True 
 B)False

Question 4

Anu is comparing the performance of her small landscaping business against the standards she established.When she has finished her comparisons,any of the following actions may be appropriate EXCEPT

Accepted Answer

A) correct deviations as required. 
B) maintain the status quo. 
C) increase the control standards. 
D) eliminate the control if things went as planned. 
E) decrease the control standards. 
A) correct deviations as required. 
B) maintain the status quo. 
C) increase the control standards. 
D) eliminate the control if things went as planned. 
E) decrease the control standards.

Question 5

An effective way to promote employee participation in the control process is to use screening controls.

Accepted Answer

A) True 
 B)False

Question 6

The Sarbanes-Oxley Act,passed after the fall of Enron and Arthur Andersen,requires accounting firms to separate the auditing function from the consulting function.This example illustrates

Accepted Answer

A) organizational complexity. 
B) how changing conditions are influenced by innovation. 
C) why control is necessary to reduce the accumulation of errors. 
D) how control helps organizations respond to changing standards. 
E) All of these choices 
A) organizational complexity. 
B) how changing conditions are influenced by innovation. 
C) why control is necessary to reduce the accumulation of errors. 
D) how control helps organizations respond to changing standards. 
E) All of these choices

Question 7

Which of the following is a type of financial budget that deals with forecasting the organization's assets and liabilities in the event all other budgets are met?

Accepted Answer

A) Cash-flow 
B) Liquidity 
C) Capital expenditure 
D) Balance sheet 
E) Pro forma 
A) Cash-flow 
B) Liquidity 
C) Capital expenditure 
D) Balance sheet 
E) Pro forma

Question 8

Imagine you are the author of a nonfiction book.Describe how the three types of operational control will help ensure that your book is successful.

Accepted Answer

As the author of a nonfiction book, the

Question 9

eBay partnered with Nielsen Co.to poll users about ads on eBay.Nielsen then packaged the information for advertisers.This was a response to advertiser complaints about the effectiveness of ads on the Internet.Verifying ad effectiveness of other companies before buying ad space on eBay is a ____ control for the businesses.

Accepted Answer

A) screening 
B) preliminary 
C) concurrent 
D) postaction 
E) feedback 
A) screening 
B) preliminary 
C) concurrent 
D) postaction 
E) feedback

Question 10

Politicians transform information from many sources into decisions about policies for the area they govern.When politicians follow poll results after the passage of legislation,the politicians are using ____ control.

Accepted Answer

A) preliminary 
B) screening 
C) postaction 
D) cybernetic 
E) feedback 
A) preliminary 
B) screening 
C) postaction 
D) cybernetic 
E) feedback

Question 11

You are looking at a document that has entries for such items as revenues,expenses,and profit.You are looking at a(n)

Accepted Answer

A) balance sheet. 
B) revenue budget. 
C) capital expenditure budget. 
D) income statement. 
E) master budget. 
A) balance sheet. 
B) revenue budget. 
C) capital expenditure budget. 
D) income statement. 
E) master budget.

Question 12

Bureaucratic control focuses on enhanced performance that exceeds minimum acceptable standards.

Accepted Answer

A) True 
 B)False

Question 13

The nonmonetary budget that focuses on the hours of direct labor available for use is the ____________________ budget.

Accepted Answer

The answer of The nonmonetary budget that focuses on the...

Question 14

Nordstrom,the department store chain,is also moving toward ____________________ control as it works to centralize all of its purchasing in an effort to lower costs.

Accepted Answer

The answer of Nordstrom,the department store chain,is also moving toward...

Question 15

Thousands of people audition each year to be contestants on American Idol.The audition is an example of a ____ control.

Accepted Answer

A) screening 
B) preliminary 
C) concurrent 
D) postaction 
E) feedback 
A) screening 
B) preliminary 
C) concurrent 
D) postaction 
E) feedback

Question 16

Implementing the control process includes which of the following steps?

Accepted Answer

A) Establish standards 
B) Determine the need for corrective action 
C) Compare performance against standards 
D) Measure performance 
E) All of these choices 
A) Establish standards 
B) Determine the need for corrective action 
C) Compare performance against standards 
D) Measure performance 
E) All of these choices

Question 17

Brokerage firms on Wall Street are now closely monitoring research analyst's e-mails.If the analysts view this as inappropriate,the control system will be characterized by

Accepted Answer

A) overcontrol. 
B) no verification procedures. 
C) resistance to control. 
D) reducing uncertainty. 
E) management by objectives. 
A) overcontrol. 
B) no verification procedures. 
C) resistance to control. 
D) reducing uncertainty. 
E) management by objectives.

Question 18

International organizations that use a(n)____________________ control system require foreign branches to report less frequently and in less detail.

Accepted Answer

The answer of International organizations that use a(n)____________________ control system...

Question 19

Describe the three forms of operations control.

Accepted Answer

The three forms of operations control ar

Question 20

Information systems are an essential element of strategic control.

Accepted Answer

A) True 
 B)False

Exam 20: Basic Elements of Control

Which of the following statements is TRUE concerning what happens to control as the level of uncertainty increases?

Which of the following is NOT a type of operating budget?

Managers make a surprisingly large number of decisions based on inaccurate information.

Anu is comparing the performance of her small landscaping business against the standards she established.When she has finished her comparisons,any of the following actions may be appropriate EXCEPT

An effective way to promote employee participation in the control process is to use screening controls.

The Sarbanes-Oxley Act,passed after the fall of Enron and Arthur Andersen,requires accounting firms to separate the auditing function from the consulting function.This example illustrates

Which of the following is a type of financial budget that deals with forecasting the organization's assets and liabilities in the event all other budgets are met?

Imagine you are the author of a nonfiction book.Describe how the three types of operational control will help ensure that your book is successful.

Politicians transform information from many sources into decisions about policies for the area they govern.When politicians follow poll results after the passage of legislation,the politicians are using ____ control.

You are looking at a document that has entries for such items as revenues,expenses,and profit.You are looking at a(n)

Bureaucratic control focuses on enhanced performance that exceeds minimum acceptable standards.

The nonmonetary budget that focuses on the hours of direct labor available for use is the ____________________ budget.

Nordstrom,the department store chain,is also moving toward ____________________ control as it works to centralize all of its purchasing in an effort to lower costs.

Thousands of people audition each year to be contestants on American Idol.The audition is an example of a ____ control.

Implementing the control process includes which of the following steps?

Brokerage firms on Wall Street are now closely monitoring research analyst's e-mails.If the analysts view this as inappropriate,the control system will be characterized by

International organizations that use a(n)____________________ control system require foreign branches to report less frequently and in less detail.

Describe the three forms of operations control.

Information systems are an essential element of strategic control.

Managing and the Managers Job

Traditional and Contemporary Issues and Challenges

The Environment and Culture of Organizations

The Ethical and Social Environment

The Global Environment

The Multicultural Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Managing Operations, Quality, and Productivity

Managing Information and Information Technology

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