Exam 46: Will a New Reservation System Translate to Higher Prices for Travelers?

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American Airlines risks disappointing consumers who perceive Expedia and other middlemen as the go-to source for "great deals." This is because consumers expect __________ when they buy tickets.

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A

GDS evolved from YMS.

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True

American Airline tickets are a commodity.If other agents can sell its tickets,then they have __________ that American Airlines does not have.

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E

Expedia,Orbitz,Priceline,and travel agencies make their money off __________.

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The in-house reservation Direct Connect is the latest example of __________,long used by airlines.

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The GDS systems that Orbitz and other middlemen use is an extranet.

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By eliminating the number of online ticket shopping venues that sold its tickets,American Airlines improves __________.

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Given American Airlines demands that Orbitz and other middlemen use its Direct Connect,the carrier sees a satisfactory profit.

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By removing itself from GDS-type retailers,American Airlines will maximize its ability for all of the following except __________.

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Critics say that Direct Connect will allow American Airlines to raise its prices whenever it wants.

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