Exam 6: Completing Business Messages

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Using white space in a document _____________

(Multiple Choice)
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Although readability indexes are easy to apply,they ignore some factors that contribute to reading ease.

(True/False)
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To reduce words,some writers make liberal use of such directional points as "the latter," "the former," "the aforementioned," and "as mentioned above." The reduction in words this way helps to make the meaning clearer to the reader.

(True/False)
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List four characteristics of effective document design.

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A spellchecker ____________

(Multiple Choice)
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To avoid making a judgment in your business messages,you should use as many hedging words (such as may or seems )as possible.

(True/False)
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Briefly explain what the opening of a document should accomplish.

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What three functions do headings serve in business documents? Explain each one.

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While restraint is important in conveying your message without too much enthusiasm,it is important,in the design of your documents,to make them as interesting as possible with lots of highlighting,a variety of different fonts,and lots of imagery.

(True/False)
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To avoid wasting paper and to get as much important information on a page as possible,you should keep all margins narrow and fill any potential blocks of white space.

(True/False)
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Starting a sentence with "It" or "There" is _____________

(Multiple Choice)
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Rewrite the following sentence to avoid camouflaged verbs: "The manager will make a determination about when the payment of refunds will occur."

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What is wrong with the following sentence? "Walking to the office,a red sports car passed her."

(Multiple Choice)
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Justified type will _____________

(Multiple Choice)
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Describe at least three types of software tools that can help you revise and polish a document.

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Revising simple and informal messages,such as IM's and Text Messages,can take as long as more formal messages.

(True/False)
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You use a readability index to give you a rough idea of how educated your audience must be to read your message.

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Explain the importance and process of proofreading.Why does it matter and what should you look for?

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You can help clarify your writing by stringing together several short sentences into one long one.

(True/False)
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The look of your document is not really very important because it is really the content that solely indicates your professionalism and ability to state your message.

(True/False)
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