Exam 6: Completing Business Messages
Exam 1: Achieving Success Through Effective Business Communication99 Questions
Exam 2: Communicating in Teams and Mastering Listening and Nonverbal Communication Skills104 Questions
Exam 3: Communicating Interculturally89 Questions
Exam 4: Planning Business Messages111 Questions
Exam 5: Writing Business Messages79 Questions
Exam 6: Completing Business Messages83 Questions
Exam 7: Crafting Messages for Electronic Media96 Questions
Exam 8: Writing Routine and Positive Messages94 Questions
Exam 9: Writing Negative Messages91 Questions
Exam 10: Writing Persuasive Messages99 Questions
Exam 11: Planning Reports and Proposals105 Questions
Exam 12: Writing Reports and Proposals74 Questions
Exam 13: Completing Reports and Proposals84 Questions
Exam 14: Designing and Delivering Oral and Online Presentations89 Questions
Exam 15: Building Careers and Writing Résumés85 Questions
Exam 16: Applying and Interviewing for Employment118 Questions
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Although readability indexes are easy to apply,they ignore some factors that contribute to reading ease.
(True/False)
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To reduce words,some writers make liberal use of such directional points as "the latter," "the former," "the aforementioned," and "as mentioned above." The reduction in words this way helps to make the meaning clearer to the reader.
(True/False)
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To avoid making a judgment in your business messages,you should use as many hedging words (such as may or seems )as possible.
(True/False)
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What three functions do headings serve in business documents? Explain each one.
(Essay)
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While restraint is important in conveying your message without too much enthusiasm,it is important,in the design of your documents,to make them as interesting as possible with lots of highlighting,a variety of different fonts,and lots of imagery.
(True/False)
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To avoid wasting paper and to get as much important information on a page as possible,you should keep all margins narrow and fill any potential blocks of white space.
(True/False)
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Rewrite the following sentence to avoid camouflaged verbs: "The manager will make a determination about when the payment of refunds will occur."
(Essay)
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What is wrong with the following sentence? "Walking to the office,a red sports car passed her."
(Multiple Choice)
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Describe at least three types of software tools that can help you revise and polish a document.
(Essay)
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Revising simple and informal messages,such as IM's and Text Messages,can take as long as more formal messages.
(True/False)
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You use a readability index to give you a rough idea of how educated your audience must be to read your message.
(Essay)
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Explain the importance and process of proofreading.Why does it matter and what should you look for?
(Essay)
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You can help clarify your writing by stringing together several short sentences into one long one.
(True/False)
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The look of your document is not really very important because it is really the content that solely indicates your professionalism and ability to state your message.
(True/False)
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