Question 1

Which of the following is not a problem definition tool from the operations consulting tool kit?

Accepted Answer

A) Customer surveys 
B) Computer simulation 
C) Gap analysis 
D) Issue trees 
E) Five forces model 
A) Customer surveys 
B) Computer simulation 
C) Gap analysis 
D) Issue trees 
E) Five forces model

Question 2

Companies typically seek out operations consultants when they are faced with major investment decisions or when they believe that they are not getting maximum effectiveness from their productive capacity.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is not a principle of reengineering?

Accepted Answer

A) Treat geographically dispersed resources as though they were centralized 
B) Link parallel activities instead of integrating their results 
C) Capture information many times,at the source and where it is interpreted 
D) Organize around outcomes not tasks 
E) Merge information processing work into the work that produces the information 
A) Treat geographically dispersed resources as though they were centralized 
B) Link parallel activities instead of integrating their results 
C) Capture information many times,at the source and where it is interpreted 
D) Organize around outcomes not tasks 
E) Merge information processing work into the work that produces the information

Question 4

In the language of systems thinking,what is the archetypical pattern called which attempts to resolve a difficult underlying problem by trying to alleviate the problem's symptoms?

Accepted Answer

A) Limits to success archetype 
B) Success-to-the-successful archetype 
C) Reinforcing and balancing archetype 
D) Shifting the burden archetype 
E) Feedback loop archetype 
A) Limits to success archetype 
B) Success-to-the-successful archetype 
C) Reinforcing and balancing archetype 
D) Shifting the burden archetype 
E) Feedback loop archetype

Question 5

Name the five P's of production

Accepted Answer

1.Plant
2.People
3.P

Question 6

Reengineering is about achieving a significant improvement in processes so that contemporary customer requirements of quality,speed,innovation,customization and service are met.

Accepted Answer

A) True 
 B)False

Question 7

The main operational goal of consulting firms is to satisfy the client's needs.

Accepted Answer

A) True 
 B)False

Question 8

One of the cost impact and payoff analysis tools from the operations consulting tool kit is gap analysis.

Accepted Answer

A) True 
 B)False

Which of the following is not a problem definition tool from the operations consulting tool kit?

Companies typically seek out operations consultants when they are faced with major investment decisions or when they believe that they are not getting maximum effectiveness from their productive capacity.

Which of the following is not a principle of reengineering?

In the language of systems thinking,what is the archetypical pattern called which attempts to resolve a difficult underlying problem by trying to alleviate the problem's symptoms?

Name the five P's of production

Reengineering is about achieving a significant improvement in processes so that contemporary customer requirements of quality,speed,innovation,customization and service are met.

The main operational goal of consulting firms is to satisfy the client's needs.

One of the cost impact and payoff analysis tools from the operations consulting tool kit is gap analysis.

Introduction to the Field

Operations and Supply Strategy

Project Management

Product and Service Design

Strategic Capacity Management

Process Analysis

Manufacturing Processes

Service Processes

Six Sigma Quality

Supply-Chain Strategy

Logistics and Facility Location

Lean Manufacturing

Enterprise Resource Planning Systems

Demand Management and Forecasting

Aggregate Sales and Operations Planning

Inventory Control

Material Requirements Planning

Scheduling

Constraint Management

Linear Programming Using the Excel Solver

Learning Curves

Job Design Work Measurement

Waiting Line Analysis

Process Capability and Spc

Simulation

Filters

Exam 13: Operations Consulting Reengineering

Which of the following is not a problem definition tool from the operations consulting tool kit?

Companies typically seek out operations consultants when they are faced with major investment decisions or when they believe that they are not getting maximum effectiveness from their productive capacity.

Which of the following is not a principle of reengineering?

In the language of systems thinking,what is the archetypical pattern called which attempts to resolve a difficult underlying problem by trying to alleviate the problem's symptoms?

Name the five P's of production

Reengineering is about achieving a significant improvement in processes so that contemporary customer requirements of quality,speed,innovation,customization and service are met.

The main operational goal of consulting firms is to satisfy the client's needs.

One of the cost impact and payoff analysis tools from the operations consulting tool kit is gap analysis.

Introduction to the Field

Operations and Supply Strategy

Project Management

Product and Service Design

Strategic Capacity Management

Process Analysis

Manufacturing Processes

Service Processes

Six Sigma Quality

Supply-Chain Strategy

Logistics and Facility Location

Lean Manufacturing

Enterprise Resource Planning Systems

Demand Management and Forecasting

Aggregate Sales and Operations Planning

Inventory Control

Material Requirements Planning

Scheduling

Constraint Management

Linear Programming Using the Excel Solver

Learning Curves

Job Design Work Measurement

Waiting Line Analysis

Process Capability and Spc

Simulation

Filters