Question 1

Which of the following is the management function upon which all the other functions depend?

Accepted Answer

A)  Staffing 
B)  Controlling 
C)  Planning 
D)  Organizing 
A)  Staffing 
B)  Controlling 
C)  Planning 
D)  Organizing C

Question 2

Flexibility in controls is important because performance measures can be incompatible.

Accepted Answer

A) True 
 B)False  True

Question 3

Compare and contrast strategic planning to operational planning.

Accepted Answer

Strategic planning is mainly done by top managers,often with a planning department,and in the case of operational planning,the planning is done by middle managers and supervisors.Strategic planning lays down objectives for the organization as a whole,whereas operational planning lays down objectives for individual division,department,or work group.Strategic planning focuses on a comparatively larger time span.On the other hand,operational planning tends to focus on shorter time spans.

Question 4

Define planning and list the advantages of planning.

Accepted Answer

Planning is defined as the management fu

Question 5

Strategic planning is best defined as the process of:

Accepted Answer

A)  creating long-term goals for the organization as a whole. 
B)  developing objectives that specify how each department will support organizational goals. 
C)  planning what to do if the original plans or objectives set by an organization don't work out. 
D)  accurately linking operational planning with financial planning. 
A)  creating long-term goals for the organization as a whole. 
B)  developing objectives that specify how each department will support organizational goals. 
C)  planning what to do if the original plans or objectives set by an organization don't work out. 
D)  accurately linking operational planning with financial planning.

Question 6

In all the three types of controlling methods,the controlling process begins only when employees' work is complete.

Accepted Answer

A) True 
 B)False

Question 7

In context of the MBO system,setting and monitoring the achievement of objectives can be time-consuming and requires a lot of paperwork.

Accepted Answer

A) True 
 B)False

Question 8

In the MBO system,the top management alone sets the objectives for each employee in the company.

Accepted Answer

A) True 
 B)False

Question 9

Control that focuses on past performance is most accurately referred to as:

Accepted Answer

A)  feedback control. 
B)  concurrent control. 
C)  positive reinforcement. 
D)  negative reinforcement. 
A)  feedback control. 
B)  concurrent control. 
C)  positive reinforcement. 
D)  negative reinforcement.

Question 10

The control principle stating that a supervisor should take action only when the variance is meaningful is most accurately referred to as the:

Accepted Answer

A)  exception principle. 
B)  scalar principle. 
C)  Peter principle. 
D)  reinforcement principle. 
A)  exception principle. 
B)  scalar principle. 
C)  Peter principle. 
D)  reinforcement principle.

Question 11

Operational planning is best defined as the process of:

Accepted Answer

A)  creating long-term goals for the organization or company as a whole. 
B)  developing objectives that specify how each department will support organizational goals. 
C)  planning what to do if the original plans or objectives set by an organization don't work out. 
D)  accurately linking operational planning with financial planning. 
A)  creating long-term goals for the organization or company as a whole. 
B)  developing objectives that specify how each department will support organizational goals. 
C)  planning what to do if the original plans or objectives set by an organization don't work out. 
D)  accurately linking operational planning with financial planning.

Question 12

Standards should measure dimensions of the goods or services that customers care about and that support the company's strategy.

Accepted Answer

A) True 
 B)False

Question 13

In a control system,once the performance standards are in place,then supervisors can sit back and relax,because employees will monitor their own performance and report back to their supervisors.

Accepted Answer

A) True 
 B)False

Question 14

Give one example of each of the following: classroom policies,classroom procedures,and classroom rules.

Accepted Answer

Students' answers may vary.Policies may

Question 15

Operational planning is the creation of long-term goals for the organization.

Accepted Answer

A) True 
 B)False

Question 16

Employees who are involved in the goal-setting process tend to feel more committed to the objectives.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is the first step in the process of controlling?

Accepted Answer

A)  Monitoring actual performance against set targets 
B)  Establishing performance standards 
C)  Estimating the fund required for efficient productivity 
D)  Providing feedback based on performance 
A)  Monitoring actual performance against set targets 
B)  Establishing performance standards 
C)  Estimating the fund required for efficient productivity 
D)  Providing feedback based on performance

Question 18

Supervisors usually have much input into the way an organization does its planning.

Accepted Answer

A) True 
 B)False

Question 19

Planning what to do if the original plan does not work is known as an action plan.

Accepted Answer

A) True 
 B)False

Question 20

The middle managers are primarily responsible for the strategic planning of the company.

Accepted Answer

A) True 
 B)False

Which of the following is the management function upon which all the other functions depend?

Flexibility in controls is important because performance measures can be incompatible.

Compare and contrast strategic planning to operational planning.

Define planning and list the advantages of planning.

Strategic planning is best defined as the process of:

In all the three types of controlling methods,the controlling process begins only when employees' work is complete.

In context of the MBO system,setting and monitoring the achievement of objectives can be time-consuming and requires a lot of paperwork.

In the MBO system,the top management alone sets the objectives for each employee in the company.

Control that focuses on past performance is most accurately referred to as:

The control principle stating that a supervisor should take action only when the variance is meaningful is most accurately referred to as the:

Operational planning is best defined as the process of:

Standards should measure dimensions of the goods or services that customers care about and that support the company's strategy.

In a control system,once the performance standards are in place,then supervisors can sit back and relax,because employees will monitor their own performance and report back to their supervisors.

Give one example of each of the following: classroom policies,classroom procedures,and classroom rules.

Operational planning is the creation of long-term goals for the organization.

Employees who are involved in the goal-setting process tend to feel more committed to the objectives.

Which of the following is the first step in the process of controlling?

Supervisors usually have much input into the way an organization does its planning.

Planning what to do if the original plan does not work is known as an action plan.

The middle managers are primarily responsible for the strategic planning of the company.

Supervision: Tradition and Contemporary Trends

Ensuring High Quality and Productivity

Groups, teams, and Powerful Meetings

Corporate Social Responsibility, ethics, and Sustainability

Managing Diversity

Organizing and Authority

The Supervisor As Leader

Problem Solving, Decision Making, and Creativity

Communication: Theory and Modern Media

Motivating Employees

Problem Employees: Counseling and Discipline

Managing Time and Stress

Managing Conflict and Change

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters

Exam 6: Reaching Goals: Plans and Controls

Which of the following is the management function upon which all the other functions depend?

Flexibility in controls is important because performance measures can be incompatible.

Compare and contrast strategic planning to operational planning.

Define planning and list the advantages of planning.

Strategic planning is best defined as the process of:

In all the three types of controlling methods,the controlling process begins only when employees' work is complete.

In context of the MBO system,setting and monitoring the achievement of objectives can be time-consuming and requires a lot of paperwork.

In the MBO system,the top management alone sets the objectives for each employee in the company.

Control that focuses on past performance is most accurately referred to as:

The control principle stating that a supervisor should take action only when the variance is meaningful is most accurately referred to as the:

Operational planning is best defined as the process of:

Standards should measure dimensions of the goods or services that customers care about and that support the company's strategy.

In a control system,once the performance standards are in place,then supervisors can sit back and relax,because employees will monitor their own performance and report back to their supervisors.

Give one example of each of the following: classroom policies,classroom procedures,and classroom rules.

Operational planning is the creation of long-term goals for the organization.

Employees who are involved in the goal-setting process tend to feel more committed to the objectives.

Which of the following is the first step in the process of controlling?

Supervisors usually have much input into the way an organization does its planning.

Planning what to do if the original plan does not work is known as an action plan.

The middle managers are primarily responsible for the strategic planning of the company.

Supervision: Tradition and Contemporary Trends

Ensuring High Quality and Productivity

Groups, teams, and Powerful Meetings

Corporate Social Responsibility, ethics, and Sustainability

Managing Diversity

Organizing and Authority

The Supervisor As Leader

Problem Solving, Decision Making, and Creativity

Communication: Theory and Modern Media

Motivating Employees

Problem Employees: Counseling and Discipline

Managing Time and Stress

Managing Conflict and Change

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters