Question 1

Vroom's theory is based on employees' perceptions of rewards and whether they are able to achieve them.

Accepted Answer

A) True 
 B)False  True

Question 2

Does a starving artist contradict Maslow's theory? Why or why not?

Accepted Answer

Yes,because according to Maslow,people are motivated to satisfy the five needs in order: first,the physiological needs,then the security needs,and so on until the fifth need.A starving artist has not really fulfilled all four needs,but is at the self-actualization level due to his/her artistic work.

Question 3

Skinner's theory is based on the two-factor theory.

Accepted Answer

A) True 
 B)False  False

Question 4

Describe the relationship between motivation and performance.

Accepted Answer

Motivation

Question 5

McClelland's theory is based on which of the following three needs?

Accepted Answer

A)  Physiological, social, and self-actualization 
B)  Achievement, power, and affiliation 
C)  Reward, power, and social 
D)  Esteem, social, and security 
A)  Physiological, social, and self-actualization 
B)  Achievement, power, and affiliation 
C)  Reward, power, and social 
D)  Esteem, social, and security

Question 6

According to the ____,organizations with 50 or more employees within a 75-mile radius must give employees up to 12 weeks of unpaid leave to care for a newborn,adopted,or foster child within one year of the child's arrival.

Accepted Answer

A)  Uniform Adoption Act 
B)  Family and Medical Leave Act 
C)  Pregnancy Discrimination Act 
D)  Occupational Safety and Health Act 
A)  Uniform Adoption Act 
B)  Family and Medical Leave Act 
C)  Pregnancy Discrimination Act 
D)  Occupational Safety and Health Act

Question 7

Maslow's theory assumes that different people have different patterns of needs.

Accepted Answer

A) True 
 B)False

Question 8

How does McClelland's theory differ from Maslow's theory?

Accepted Answer

A)  It considers group differences rather than individual differences. 
B)  It assumes the same pattern of needs for all people. 
C)  It implies that supervisors must remember that employees are motivated by a variety of possibilities unlike Maslow's theory. 
D)  It assumes different people have different patterns of needs. 
A)  It considers group differences rather than individual differences. 
B)  It assumes the same pattern of needs for all people. 
C)  It implies that supervisors must remember that employees are motivated by a variety of possibilities unlike Maslow's theory. 
D)  It assumes different people have different patterns of needs.

Question 9

In monitoring employees,a supervisor should look for signs of excellent performance and let the employees know,in specific terms,that the good work is appreciated and that it benefits the organization.

Accepted Answer

A) True 
 B)False

Question 10

Courtney is the sales manager of a company manufacturing office equipment.She believes that it is possible to increase sales by using reinforcement theory.If Courtney wants to use positive reinforcement to increase sales,she should:

Accepted Answer

A)  end all sales contests and their corresponding awards. 
B)  allow flextime for all salespeople. 
C)  stop displaying the "top salesperson of the month" results on the company bulletin board. 
D)  increase sales commissions. 
A)  end all sales contests and their corresponding awards. 
B)  allow flextime for all salespeople. 
C)  stop displaying the "top salesperson of the month" results on the company bulletin board. 
D)  increase sales commissions.

Question 11

_____ theory maintains that people's behavior is influenced largely by the consequences of their past behavior.

Accepted Answer

A)  Valence-expectancy 
B)  Reinforcement 
C)  Maslow's 
D)  Herzberg's two-factor 
A)  Valence-expectancy 
B)  Reinforcement 
C)  Maslow's 
D)  Herzberg's two-factor

Question 12

McClelland's and Herzberg's theories are process theories,since they deal with specific motivators.

Accepted Answer

A) True 
 B)False

Question 13

What compromise have organizations developed to maintain the secrecy of individual salaries,yet provide enough salary information to motivate employees?

Accepted Answer

A)  Do not publish any wage or salary information whatsoever 
B)  Publish pay ranges, showing the lowest and highest wage or salary for each position 
C)  Publish selective salary details of all employees 
D)  Post the information only on the company's notice board 
A)  Do not publish any wage or salary information whatsoever 
B)  Publish pay ranges, showing the lowest and highest wage or salary for each position 
C)  Publish selective salary details of all employees 
D)  Post the information only on the company's notice board

Question 14

In some organizations,the supervisor faces a significant challenge in planning and scheduling because of employees' leaves.

Accepted Answer

A) True 
 B)False

Question 15

Explain the significance of relating rewards to performance.

Accepted Answer

The rewards a supervisor uses should be

Question 16

Employees in a production department may receive a basic wage or salary plus a bonus that consists of a payment for each unit produced.This is called a:

Accepted Answer

A)  payment for suggestion. 
B)  production bonus system. 
C)  piecework system. 
D)  commission. 
A)  payment for suggestion. 
B)  production bonus system. 
C)  piecework system. 
D)  commission.

Question 17

Money is important not only as a means to pay the bills but also as a signal of one's value to the organization.

Accepted Answer

A) True 
 B)False

Question 18

Profit-sharing plans and gainsharing plans are types of:

Accepted Answer

A)  group incentive plans. 
B)  innovation plans. 
C)  piecework plans. 
D)  commissions. 
A)  group incentive plans. 
B)  innovation plans. 
C)  piecework plans. 
D)  commissions.

Question 19

In order to implement behavior modification programs in organizational settings,a supervisor should consider:

Accepted Answer

A)  offering all employees similar types of rewards regardless of the quality of their performance. 
B)  giving feedback to employees by telling them only about what they are doing right and not what they are doing wrong. 
C)  punishing an employee in the presence of other employees. 
D)  providing rewards and punishments that are substantial. 
A)  offering all employees similar types of rewards regardless of the quality of their performance. 
B)  giving feedback to employees by telling them only about what they are doing right and not what they are doing wrong. 
C)  punishing an employee in the presence of other employees. 
D)  providing rewards and punishments that are substantial.

Question 20

Giving people incentives that cause them to act in desired ways is known as:

Accepted Answer

A)  consideration. 
B)  bribery. 
C)  motivation. 
D)  punishment. 
A)  consideration. 
B)  bribery. 
C)  motivation. 
D)  punishment.

Vroom's theory is based on employees' perceptions of rewards and whether they are able to achieve them.

Does a starving artist contradict Maslow's theory? Why or why not?

Skinner's theory is based on the two-factor theory.

Describe the relationship between motivation and performance.

McClelland's theory is based on which of the following three needs?

According to the ____,organizations with 50 or more employees within a 75-mile radius must give employees up to 12 weeks of unpaid leave to care for a newborn,adopted,or foster child within one year of the child's arrival.

Maslow's theory assumes that different people have different patterns of needs.

How does McClelland's theory differ from Maslow's theory?

In monitoring employees,a supervisor should look for signs of excellent performance and let the employees know,in specific terms,that the good work is appreciated and that it benefits the organization.

Courtney is the sales manager of a company manufacturing office equipment.She believes that it is possible to increase sales by using reinforcement theory.If Courtney wants to use positive reinforcement to increase sales,she should:

_____ theory maintains that people's behavior is influenced largely by the consequences of their past behavior.

McClelland's and Herzberg's theories are process theories,since they deal with specific motivators.

What compromise have organizations developed to maintain the secrecy of individual salaries,yet provide enough salary information to motivate employees?

In some organizations,the supervisor faces a significant challenge in planning and scheduling because of employees' leaves.

Explain the significance of relating rewards to performance.

Employees in a production department may receive a basic wage or salary plus a bonus that consists of a payment for each unit produced.This is called a:

Money is important not only as a means to pay the bills but also as a signal of one's value to the organization.

Profit-sharing plans and gainsharing plans are types of:

In order to implement behavior modification programs in organizational settings,a supervisor should consider:

Giving people incentives that cause them to act in desired ways is known as:

Supervision: Tradition and Contemporary Trends

Ensuring High Quality and Productivity

Groups, teams, and Powerful Meetings

Corporate Social Responsibility, ethics, and Sustainability

Managing Diversity

Reaching Goals: Plans and Controls

Organizing and Authority

The Supervisor As Leader

Problem Solving, Decision Making, and Creativity

Communication: Theory and Modern Media

Problem Employees: Counseling and Discipline

Managing Time and Stress

Managing Conflict and Change

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters

Exam 11: Motivating Employees

Vroom's theory is based on employees' perceptions of rewards and whether they are able to achieve them.

Does a starving artist contradict Maslow's theory? Why or why not?

Skinner's theory is based on the two-factor theory.

Describe the relationship between motivation and performance.

McClelland's theory is based on which of the following three needs?

According to the ____,organizations with 50 or more employees within a 75-mile radius must give employees up to 12 weeks of unpaid leave to care for a newborn,adopted,or foster child within one year of the child's arrival.

Maslow's theory assumes that different people have different patterns of needs.

How does McClelland's theory differ from Maslow's theory?

In monitoring employees,a supervisor should look for signs of excellent performance and let the employees know,in specific terms,that the good work is appreciated and that it benefits the organization.

Courtney is the sales manager of a company manufacturing office equipment.She believes that it is possible to increase sales by using reinforcement theory.If Courtney wants to use positive reinforcement to increase sales,she should:

_____ theory maintains that people's behavior is influenced largely by the consequences of their past behavior.

McClelland's and Herzberg's theories are process theories,since they deal with specific motivators.

What compromise have organizations developed to maintain the secrecy of individual salaries,yet provide enough salary information to motivate employees?

In some organizations,the supervisor faces a significant challenge in planning and scheduling because of employees' leaves.

Explain the significance of relating rewards to performance.

Employees in a production department may receive a basic wage or salary plus a bonus that consists of a payment for each unit produced.This is called a:

Money is important not only as a means to pay the bills but also as a signal of one's value to the organization.

Profit-sharing plans and gainsharing plans are types of:

In order to implement behavior modification programs in organizational settings,a supervisor should consider:

Giving people incentives that cause them to act in desired ways is known as:

Supervision: Tradition and Contemporary Trends

Ensuring High Quality and Productivity

Groups, teams, and Powerful Meetings

Corporate Social Responsibility, ethics, and Sustainability

Managing Diversity

Reaching Goals: Plans and Controls

Organizing and Authority

The Supervisor As Leader

Problem Solving, Decision Making, and Creativity

Communication: Theory and Modern Media

Problem Employees: Counseling and Discipline

Managing Time and Stress

Managing Conflict and Change

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters