Exam 9: Problem Solving, Decision Making, and Creativity
Exam 1: Supervision: Tradition and Contemporary Trends80 Questions
Exam 2: Ensuring High Quality and Productivity80 Questions
Exam 3: Groups, teams, and Powerful Meetings80 Questions
Exam 4: Corporate Social Responsibility, ethics, and Sustainability80 Questions
Exam 5: Managing Diversity80 Questions
Exam 6: Reaching Goals: Plans and Controls80 Questions
Exam 7: Organizing and Authority80 Questions
Exam 8: The Supervisor As Leader80 Questions
Exam 9: Problem Solving, Decision Making, and Creativity80 Questions
Exam 10: Communication: Theory and Modern Media80 Questions
Exam 11: Motivating Employees80 Questions
Exam 12: Problem Employees: Counseling and Discipline80 Questions
Exam 13: Managing Time and Stress80 Questions
Exam 14: Managing Conflict and Change81 Questions
Exam 15: Selecting Employees80 Questions
Exam 16: Providing Orientation and Training80 Questions
Exam 17: Appraising Performance80 Questions
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List two advantages and two disadvantages of group decision making.
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(Essay)
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Correct Answer:
Advantages: more ideas are contributed,broader perspective,more support of the solution's implementation,and the group thinks of the solution as their own.Disadvantages: time-consuming,takes away time from producing,possible group domination by one or a small subgroup,and groupthink.Students may choose any two of each.
A decision tree is a computer program that leads the user through the steps of the formal decision-making process.
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(True/False)
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Correct Answer:
False
People who are involved in coming up with a solution are less likely to support the implementation of that solution,since they know that the solution is still the supervisor's total responsibility.
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(True/False)
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Correct Answer:
False
Rationalization interferes with good decisions when the decision maker focuses more on weighing alternatives against previously defined criteria than on justifying an alternative.
(True/False)
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Which of the following refers to a rigid opinion about categories of people?
(Multiple Choice)
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When the manager needs to know about a decision,it is usually smart for a supervisor to:
(Multiple Choice)
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When the boss needs to know about a decision,it is usually a good idea to discuss the problem after reaching and announcing the decision.
(True/False)
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To overcome isolation,supervisors should talk and listen to their employees.
(True/False)
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The process of evaluating alternatives should be as subjective as possible.
(True/False)
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Which of the following is a disadvantage of group decision?
(Multiple Choice)
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One trap for decision makers is making a major issue out of every decision to make one feel important.
(True/False)
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According to the rational model of decision making,the first step of the decision maker is to get feedback.
(True/False)
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Given human and organizational limitations,supervisors are unable to make compromises most of the time.
(True/False)
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In most situations,an event should not carry more weight simply because it is more recent.
(True/False)
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Being decisive means reaching a decision within a reasonable amount of time.
(True/False)
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Define decision.List the steps involved in the rational model of decision making.
(Essay)
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Describe how encouraging participation and brainstorming can be used in group decision making.
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