Question 1

If performance is suffering because the employee has personal problems,there is little a supervisor can do other than considering his/her dismissal.

Accepted Answer

A) True 
 B)False  False

Question 2

List the various types of performance appraisal methods.Briefly discuss one of the methods.

Accepted Answer

Students' answers may vary.
The various performance appraisal methods are graphic rating scale,paired-comparison approach,forced-choice approach,essay appraisal,behaviorally anchored rating scales,checklist appraisal,critical-incident appraisal,work-standards approach,management by objectives,360-degree feedback,and peer reviews.The most commonly used type of appraisal is the graphic rating scale,which rates the degree to which an employee has achieved various characteristics,such as job knowledge or punctuality.The rating is often scored from 1 to 5,for example,with 5 representing excellent performance and 1 representing poor performance.Some appraisal forms include space for comments,so that a supervisor can provide support for his or her ratings.The main advantage of a graphic rating scale is that it is relatively easy to use.In addition,the scores provide a basis for deciding whether an employee has improved in various areas.However,the ratings themselves are subjective; what one supervisor considers "excellent" may be only "average" to another.

Question 3

The main disadvantage of a graphic rating scale is that it is relatively complex to use.

Accepted Answer

A) True 
 B)False  False

Question 4

In the context of conducting an appraisal interview,the supervisor should:

Accepted Answer

A)  fill the appraisal form just one hour before the interview to prevent his prejudices from clouding his judgment. 
B)  notify the employees about the appraisal interview ahead of time so that they get the time to think about their performance. 
C)  arrange the interview in an area that is easily accessible to the other employees to increase the transparency of the system. 
D)  discourage the employees from offering any form of feedback as this would only lead to an argument. 
A)  fill the appraisal form just one hour before the interview to prevent his prejudices from clouding his judgment. 
B)  notify the employees about the appraisal interview ahead of time so that they get the time to think about their performance. 
C)  arrange the interview in an area that is easily accessible to the other employees to increase the transparency of the system. 
D)  discourage the employees from offering any form of feedback as this would only lead to an argument.

Question 5

Grace believes that all graduates from a certain university have poor engineering skills,and uses this belief as a base to appraise the performance of all employees from that university.Grace's _____ is affecting the appraisal process.

Accepted Answer

A)  central tendency 
B)  narcissism 
C)  ethical belief 
D)  prejudice 
A)  central tendency 
B)  narcissism 
C)  ethical belief 
D)  prejudice

Question 6

Define performance appraisal and list the benefits of conducting a performance appraisal.

Accepted Answer

A performance appraisal is a formal feed

Question 7

Mark,a supervisor,is about to give his first performance appraisal.How should he prepare himself?

Accepted Answer

Mark should first complete the appraisal

Question 8

Performance appraisal is best defined as the process of:

Accepted Answer

A)  giving formal feedback on how well an employee is performing his or her job. 
B)  developing objectives that specify how each department will support organizational goals. 
C)  creating a back-up plan along with the original strategic plan. 
D)  identifying people interested in holding a particular job or working for the organization. 
A)  giving formal feedback on how well an employee is performing his or her job. 
B)  developing objectives that specify how each department will support organizational goals. 
C)  creating a back-up plan along with the original strategic plan. 
D)  identifying people interested in holding a particular job or working for the organization.

Question 9

Even after the interview is over,the supervisor continues appraising performance.

Accepted Answer

A) True 
 B)False

Question 10

Tim shares his supervisor's views on political issues and also his interest in golf.It is observed that Tim is given an excellent appraisal report even though he deserved only an average.This form of bias is referred to as:

Accepted Answer

A)  halo effect. 
B)  similarity bias. 
C)  central tendency. 
D)  harshness bias. 
A)  halo effect. 
B)  similarity bias. 
C)  central tendency. 
D)  harshness bias.

Question 11

The halo effect refers to instances where the supervisor gives an average rating to all his employees.

Accepted Answer

A) True 
 B)False

Question 12

In a 360-degree feedback,typically the ratings are anonymous to protect the workers.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is a defining characteristic of a 360-degree feedback method?

Accepted Answer

A)  It requires that only the supervisor assess the subordinates. 
B)  It combines assessments from several sources. 
C)  It combines the checklist appraisal and the work-standards approach. 
D)  It is also known as peer review. 
A)  It requires that only the supervisor assess the subordinates. 
B)  It combines assessments from several sources. 
C)  It combines the checklist appraisal and the work-standards approach. 
D)  It is also known as peer review.

Question 14

What are the steps in the performance appraisal process?

Accepted Answer

The appraisal process takes place in fou

Question 15

The recency syndrome refers to the human tendency to place the most weight on the oldest event related to an employee's performance.

Accepted Answer

A) True 
 B)False

Question 16

Discuss how the similarity bias affects the performance appraisal.

Accepted Answer

The similarity bias refers to the tenden

Question 17

The primary purpose of holding an appraisal interview should be to:

Accepted Answer

A)  allow employees to demand salary increases. 
B)  communicate information about the employee's performance. 
C)  form informal groups so as to improve employee performance. 
D)  sort out the problem of nepotism. 
A)  allow employees to demand salary increases. 
B)  communicate information about the employee's performance. 
C)  form informal groups so as to improve employee performance. 
D)  sort out the problem of nepotism.

Question 18

What are the major sources of bias related to performance appraisals?

Accepted Answer

Major sources of bias related

Question 19

Which of the following is a defining characteristic of the forced-choice approach to appraisal?

Accepted Answer

A)  It requires the supervisor to write a detailed description of the employee's performance. 
B)  It requires hiring organizational psychologists to analyze the performance of the employees as a group. 
C)  It requires the supervisor to keep a written record of incidents that show positive and negative ways an employee has acted. 
D)  It involves the supervisor choosing from sets of statements, the most characteristic and the least characteristic ones describing an employee. 
A)  It requires the supervisor to write a detailed description of the employee's performance. 
B)  It requires hiring organizational psychologists to analyze the performance of the employees as a group. 
C)  It requires the supervisor to keep a written record of incidents that show positive and negative ways an employee has acted. 
D)  It involves the supervisor choosing from sets of statements, the most characteristic and the least characteristic ones describing an employee.

Question 20

While conducting performance appraisals,Mac gives more weight to factors such as a problem the employee caused last week,or to an award the employee just won.This tendency is specifically referred to as the:

Accepted Answer

A)  recency syndrome. 
B)  similarity bias. 
C)  proximity bias. 
D)  halo effect. 
A)  recency syndrome. 
B)  similarity bias. 
C)  proximity bias. 
D)  halo effect.

If performance is suffering because the employee has personal problems,there is little a supervisor can do other than considering his/her dismissal.

List the various types of performance appraisal methods.Briefly discuss one of the methods.

The main disadvantage of a graphic rating scale is that it is relatively complex to use.

In the context of conducting an appraisal interview,the supervisor should:

Grace believes that all graduates from a certain university have poor engineering skills,and uses this belief as a base to appraise the performance of all employees from that university.Grace's _____ is affecting the appraisal process.

Define performance appraisal and list the benefits of conducting a performance appraisal.

Mark,a supervisor,is about to give his first performance appraisal.How should he prepare himself?

Performance appraisal is best defined as the process of:

Even after the interview is over,the supervisor continues appraising performance.

Tim shares his supervisor's views on political issues and also his interest in golf.It is observed that Tim is given an excellent appraisal report even though he deserved only an average.This form of bias is referred to as:

The halo effect refers to instances where the supervisor gives an average rating to all his employees.

In a 360-degree feedback,typically the ratings are anonymous to protect the workers.

Which of the following is a defining characteristic of a 360-degree feedback method?

What are the steps in the performance appraisal process?

The recency syndrome refers to the human tendency to place the most weight on the oldest event related to an employee's performance.

Discuss how the similarity bias affects the performance appraisal.

The primary purpose of holding an appraisal interview should be to:

What are the major sources of bias related to performance appraisals?

Which of the following is a defining characteristic of the forced-choice approach to appraisal?

While conducting performance appraisals,Mac gives more weight to factors such as a problem the employee caused last week,or to an award the employee just won.This tendency is specifically referred to as the:

Supervision: Tradition and Contemporary Trends

Ensuring High Quality and Productivity

Groups, teams, and Powerful Meetings

Corporate Social Responsibility, ethics, and Sustainability

Managing Diversity

Reaching Goals: Plans and Controls

Organizing and Authority

The Supervisor As Leader

Problem Solving, Decision Making, and Creativity

Communication: Theory and Modern Media

Motivating Employees

Problem Employees: Counseling and Discipline

Managing Time and Stress

Managing Conflict and Change

Selecting Employees

Providing Orientation and Training

Filters

Exam 17: Appraising Performance

If performance is suffering because the employee has personal problems,there is little a supervisor can do other than considering his/her dismissal.

List the various types of performance appraisal methods.Briefly discuss one of the methods.

The main disadvantage of a graphic rating scale is that it is relatively complex to use.

In the context of conducting an appraisal interview,the supervisor should:

Grace believes that all graduates from a certain university have poor engineering skills,and uses this belief as a base to appraise the performance of all employees from that university.Grace's _____ is affecting the appraisal process.

Define performance appraisal and list the benefits of conducting a performance appraisal.

Mark,a supervisor,is about to give his first performance appraisal.How should he prepare himself?

Performance appraisal is best defined as the process of:

Even after the interview is over,the supervisor continues appraising performance.

Tim shares his supervisor's views on political issues and also his interest in golf.It is observed that Tim is given an excellent appraisal report even though he deserved only an average.This form of bias is referred to as:

The halo effect refers to instances where the supervisor gives an average rating to all his employees.

In a 360-degree feedback,typically the ratings are anonymous to protect the workers.

Which of the following is a defining characteristic of a 360-degree feedback method?

What are the steps in the performance appraisal process?

The recency syndrome refers to the human tendency to place the most weight on the oldest event related to an employee's performance.

Discuss how the similarity bias affects the performance appraisal.

The primary purpose of holding an appraisal interview should be to:

What are the major sources of bias related to performance appraisals?

Which of the following is a defining characteristic of the forced-choice approach to appraisal?

While conducting performance appraisals,Mac gives more weight to factors such as a problem the employee caused last week,or to an award the employee just won.This tendency is specifically referred to as the:

Supervision: Tradition and Contemporary Trends

Ensuring High Quality and Productivity

Groups, teams, and Powerful Meetings

Corporate Social Responsibility, ethics, and Sustainability

Managing Diversity

Reaching Goals: Plans and Controls

Organizing and Authority

The Supervisor As Leader

Problem Solving, Decision Making, and Creativity

Communication: Theory and Modern Media

Motivating Employees

Problem Employees: Counseling and Discipline

Managing Time and Stress

Managing Conflict and Change

Selecting Employees

Providing Orientation and Training

Filters