Question 1

The best of employees also need some degree of training.

Accepted Answer

A) True 
 B)False  True

Question 2

At Eclectic Gas and Electric Company,a team was established to review the apprenticeship program.They surveyed the supervisors and trade workers in the apprenticeship program.The survey was then used to make improvements in the program.This survey is most likely to be a part of the process of:

Accepted Answer

A)  recruiting new employees. 
B)  orienting new employees. 
C)  evaluating the training process. 
D)  implementing the training process. 
A)  recruiting new employees. 
B)  orienting new employees. 
C)  evaluating the training process. 
D)  implementing the training process. C

Question 3

Training sessions should ideally combine a variety of methods because individuals have different learning styles.

Accepted Answer

A) True 
 B)False  True

Question 4

Coaching is best defined as the process in which:

Accepted Answer

A)  supervisors provide guidance and instruction in how to do a job so that it satisfies performance goals. 
B)  supervisors dictate to employees as to how to increase their productivity. 
C)  employers criticize employees in public so as to prevent the occurrence of any further lapses. 
D)  employees complain to the employers regarding the occurrence of any unethical behavior. 
A)  supervisors provide guidance and instruction in how to do a job so that it satisfies performance goals. 
B)  supervisors dictate to employees as to how to increase their productivity. 
C)  employers criticize employees in public so as to prevent the occurrence of any further lapses. 
D)  employees complain to the employers regarding the occurrence of any unethical behavior.

Question 5

Compare and contrast on-the-job training with vestibule training.

Accepted Answer

On-the-job training primarily involves t

Question 6

Fostering a learning environment might make employees apprehensive about sharing their knowledge for the fear of losing their competitive advantage.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is true of the apprenticeship training mode?

Accepted Answer

A)  The time and expense involved in this form of training are comparatively lower than other on-the-job training forms. 
B)  It is not well suited for training needs that require months or years of learning. 
C)  It is more complicated to set up than simple on-the-job training for individual tasks. 
D)  It involves delivering training programs via computer-based training aids in the absence of a live instructor. 
A)  The time and expense involved in this form of training are comparatively lower than other on-the-job training forms. 
B)  It is not well suited for training needs that require months or years of learning. 
C)  It is more complicated to set up than simple on-the-job training for individual tasks. 
D)  It involves delivering training programs via computer-based training aids in the absence of a live instructor.

Question 8

In the context of the training cycle,the objectives should be based on a comparison of the past and the current level of performance and skills.

Accepted Answer

A) True 
 B)False

Question 9

A supervisor should not include existing employees in the orientation process,since this might encourage groupthink.

Accepted Answer

A) True 
 B)False

Question 10

Orientation programs are often intimidating for new employees and increases their nervousness and uncertainty.

Accepted Answer

A) True 
 B)False

Question 11

List the various training methods available to a supervisor.What should be the basis for deciding on a particular training program?

Accepted Answer

The various training methods available t

Question 12

Jacob is a new employee in Richard's department.Richard wants to orient Jacob in the most comfortable way possible,so he invites Jacob out to lunch on his first day and asks the other employees in the department to welcome Jacob by inviting him out to lunch with them on other days.Which of the following methods of orientation is being employed by Richard?

Accepted Answer

A)  Establishing the norms of the organization 
B)  Initiating a formal training process 
C)  Encouraging the involvement of co-workers 
D)  Arranging for a follow-up with the employee 
A)  Establishing the norms of the organization 
B)  Initiating a formal training process 
C)  Encouraging the involvement of co-workers 
D)  Arranging for a follow-up with the employee

Question 13

The primary reason organizations have orientation programs is that the sooner employees know basic information related to doing their jobs,the sooner they can become productive.

Accepted Answer

A) True 
 B)False

Question 14

The first step in the coaching process involves the supervisor:

Accepted Answer

A)  praising the employee. 
B)  observing the employee's performance. 
C)  reprimanding the employee. 
D)  describing the problem. 
A)  praising the employee. 
B)  observing the employee's performance. 
C)  reprimanding the employee. 
D)  describing the problem.

Question 15

An apprenticeship program is more complicated to set up than simple on-the-job training for individual tasks.

Accepted Answer

A) True 
 B)False

Question 16

The availability of resources should not influence the selection process of the type of training program to be used by a firm.

Accepted Answer

A) True 
 B)False

Question 17

Vestibule training is best defined as:

Accepted Answer

A)  the on-the-job training method in which specific roles are assigned to the participants. 
B)  the on-the-job training program aimed at strengthening a particular skill of the participant. 
C)  the training that takes place on equipment set up in a special area away from the job site. 
D)  the training that involves delivering training programs via computer-based training aids in the absence of a live instructor. 
A)  the on-the-job training method in which specific roles are assigned to the participants. 
B)  the on-the-job training program aimed at strengthening a particular skill of the participant. 
C)  the training that takes place on equipment set up in a special area away from the job site. 
D)  the training that involves delivering training programs via computer-based training aids in the absence of a live instructor.

Question 18

Which of the following is an advantage associated with employee orientation?

Accepted Answer

A)  Reduces the halo effect in an organization 
B)  Reduces nervousness in new employees 
C)  Controls the occurrence of nepotism 
D)  Decreases the costs associated with training 
A)  Reduces the halo effect in an organization 
B)  Reduces nervousness in new employees 
C)  Controls the occurrence of nepotism 
D)  Decreases the costs associated with training

Question 19

Training is a major expense and often affects productivity adversely.

Accepted Answer

A) True 
 B)False

Question 20

List a few common employee orientation methods and briefly discuss any one of the methods.

Accepted Answer

Some common methods of orientation inclu

The best of employees also need some degree of training.

At Eclectic Gas and Electric Company,a team was established to review the apprenticeship program.They surveyed the supervisors and trade workers in the apprenticeship program.The survey was then used to make improvements in the program.This survey is most likely to be a part of the process of:

Training sessions should ideally combine a variety of methods because individuals have different learning styles.

Coaching is best defined as the process in which:

Compare and contrast on-the-job training with vestibule training.

Fostering a learning environment might make employees apprehensive about sharing their knowledge for the fear of losing their competitive advantage.

Which of the following is true of the apprenticeship training mode?

In the context of the training cycle,the objectives should be based on a comparison of the past and the current level of performance and skills.

A supervisor should not include existing employees in the orientation process,since this might encourage groupthink.

Orientation programs are often intimidating for new employees and increases their nervousness and uncertainty.

List the various training methods available to a supervisor.What should be the basis for deciding on a particular training program?

The primary reason organizations have orientation programs is that the sooner employees know basic information related to doing their jobs,the sooner they can become productive.

The first step in the coaching process involves the supervisor:

An apprenticeship program is more complicated to set up than simple on-the-job training for individual tasks.

The availability of resources should not influence the selection process of the type of training program to be used by a firm.

Vestibule training is best defined as:

Which of the following is an advantage associated with employee orientation?

Training is a major expense and often affects productivity adversely.

List a few common employee orientation methods and briefly discuss any one of the methods.

Supervision: Tradition and Contemporary Trends

Ensuring High Quality and Productivity

Groups, teams, and Powerful Meetings

Corporate Social Responsibility, ethics, and Sustainability

Managing Diversity

Reaching Goals: Plans and Controls

Organizing and Authority

The Supervisor As Leader

Problem Solving, Decision Making, and Creativity

Communication: Theory and Modern Media

Motivating Employees

Problem Employees: Counseling and Discipline

Managing Time and Stress

Managing Conflict and Change

Selecting Employees

Appraising Performance

Filters

Exam 16: Providing Orientation and Training

The best of employees also need some degree of training.

At Eclectic Gas and Electric Company,a team was established to review the apprenticeship program.They surveyed the supervisors and trade workers in the apprenticeship program.The survey was then used to make improvements in the program.This survey is most likely to be a part of the process of:

Training sessions should ideally combine a variety of methods because individuals have different learning styles.

Coaching is best defined as the process in which:

Compare and contrast on-the-job training with vestibule training.

Fostering a learning environment might make employees apprehensive about sharing their knowledge for the fear of losing their competitive advantage.

Which of the following is true of the apprenticeship training mode?

In the context of the training cycle,the objectives should be based on a comparison of the past and the current level of performance and skills.

A supervisor should not include existing employees in the orientation process,since this might encourage groupthink.

Orientation programs are often intimidating for new employees and increases their nervousness and uncertainty.

List the various training methods available to a supervisor.What should be the basis for deciding on a particular training program?

The primary reason organizations have orientation programs is that the sooner employees know basic information related to doing their jobs,the sooner they can become productive.

The first step in the coaching process involves the supervisor:

An apprenticeship program is more complicated to set up than simple on-the-job training for individual tasks.

The availability of resources should not influence the selection process of the type of training program to be used by a firm.

Vestibule training is best defined as:

Which of the following is an advantage associated with employee orientation?

Training is a major expense and often affects productivity adversely.

List a few common employee orientation methods and briefly discuss any one of the methods.

Supervision: Tradition and Contemporary Trends

Ensuring High Quality and Productivity

Groups, teams, and Powerful Meetings

Corporate Social Responsibility, ethics, and Sustainability

Managing Diversity

Reaching Goals: Plans and Controls

Organizing and Authority

The Supervisor As Leader

Problem Solving, Decision Making, and Creativity

Communication: Theory and Modern Media

Motivating Employees

Problem Employees: Counseling and Discipline

Managing Time and Stress

Managing Conflict and Change

Selecting Employees

Appraising Performance

Filters