Exam 3: Perception and Learning in Organizations

According to the halo effect,a supervisor's initial expectations of you influence your behavior so that you are more likely to act consistently with those expectations.

Which of the following is becoming an increasingly preferred approach to leadership development?

Several junior investment analysts recently hired by a major firm have been placed under the guidance of senior investment analyst Roger Yu.One of the new recruits,Daphne Silberg,is the daughter of a well-known mutual fund executive who retired from the industry a few years ago.Yu has a lot of respect for Silberg's father and has quickly developed the belief that Daphne could be as successful as her father.Based on your knowledge of self-fulfilling prophecy,explain how Yu's expectations of Daphne might unknowingly turn into a reality.

___________ occurs when our general impression of a person,usually based on one prominent characteristic,colors our perception of other characteristics of that person.

Several errors were reported by customers who submitted their film for processing.Jasmine,who owns these stores,discovered that the errors seemed to occur when a particular new employee operated the film-processing machine.The new employee claimed that the machine wasn't working properly,so Jasmine investigated further.She learned that these processing errors did not occur while other people operated the machine.Also,when the new employee worked one day at another store,the same film-processing errors occurred.What perception will Jasmine likely develop from this information?

The perceptual process begins by attributing behavior to internal or external causes.

Which of the following is NOT a component of Kolb's experiential learning model?

Describe action learning and explain what benefits it provides over classroom training.

Seeing a trend in a sequence of sales figures involves the process of categorical thinking.

The halo effect occurs when one characteristic of a person shapes our general impression of that person which,in turn,biases our perceptions about the other characteristics of that person.

People transfer explicit knowledge when they have to show you how to perform a task because they are unable to describe the information clearly enough.

One problem with behavior modification programs is that some employees view the variable ratio schedule of reinforcement as a form of gambling,like a lottery.

The recency effect occurs when a person's annual performance evaluation is heavily influenced by performance results over the last month.

Which of the following is an advantage of behavioral modelling?

A British food company reduced absenteeism by giving employees with perfect attendance each month two chances (through a lottery)to win $500.This is an example of:

Diversity awareness training:

Which of the following explains what happens when supervisors develop a high-expectancy self-fulfilling prophecy of a new employee's job performance?

The concept of prejudice is most closely related to:

NuGas Corp.has just sent a dozen (mostly white male)managers from Germany to its exploration site in a remote area of Indonesia.Few of these managers have worked with Indonesian employees,so the company has asked you to design an on-site one-day experiential training program to help these managers to minimize perceptual problems that might otherwise occur.The program must be experiential (i.e.participants interact with each other rather than attend an awareness lecture)and the activities must help the managers to discover biases that may be hidden or unknown to them.Describe the key features of this training program and discuss its conceptual foundations.

Which of the following is a perspective of learning emphasizing the environment rather than human thought as the source of all learning?