Question 1

One problem with stereotyping is that few traits assigned to a particular social category accurately describe every person identified with that group.

Accepted Answer

A) True 
 B)False

Question 2

Which of these statements about behavior modification is FALSE?

Accepted Answer

A)  Behavior modification's behaviorist approach has lost favour among academics and practitioners. 
B)  Behavior modification programs are sometimes viewed as a form of gambling. 
C)  Behavior modification reinforcers tend to become too strong over time. 
D)  Behavior modification focuses on behavior rather than human thoughts. 
E)  Behavior modification programs must run infrequently and only for short durations. 
A)  Behavior modification's behaviorist approach has lost favour among academics and practitioners. 
B)  Behavior modification programs are sometimes viewed as a form of gambling. 
C)  Behavior modification reinforcers tend to become too strong over time. 
D)  Behavior modification focuses on behavior rather than human thoughts. 
E)  Behavior modification programs must run infrequently and only for short durations.

Question 3

Which of the following statements about prejudice and discrimination is FALSE?

Accepted Answer

A)  There are still examples of prejudice in Canadian organizations. 
B)  Prejudice may lead to employment discrimination. 
C)  Prejudice arises from deeply held stereotypes. 
D)  Prejudice refers to unfounded negative emotions that we hold towards people belonging to a particular group. 
E)  Removing prejudice has the effect of removing all discrimination in the workplace. 
A)  There are still examples of prejudice in Canadian organizations. 
B)  Prejudice may lead to employment discrimination. 
C)  Prejudice arises from deeply held stereotypes. 
D)  Prejudice refers to unfounded negative emotions that we hold towards people belonging to a particular group. 
E)  Removing prejudice has the effect of removing all discrimination in the workplace.

Question 4

The main objective of the Johari Window process is to maintain the same amount of information about yourself in each of the four quadrants.

Accepted Answer

A) True 
 B)False

Question 5

People tend to make an internal attribution about someone's behavior if that person has rarely acted like this either in the past or in other situations.

Accepted Answer

A) True 
 B)False

Question 6

Which of these statements about the contact hypothesis is TRUE?

Accepted Answer

A)  Increased contact with someone tends to change our stereotype of the group to which that person belongs. 
B)  Increased contact with someone tends to reduce our tendency to use stereotypes to perceive that person. 
C)  By reducing our contact with people, we develop more accurate perceptions of them. 
D)  All of the above are true. 
E)  Only 'A' and 'B' are true. 
A)  Increased contact with someone tends to change our stereotype of the group to which that person belongs. 
B)  Increased contact with someone tends to reduce our tendency to use stereotypes to perceive that person. 
C)  By reducing our contact with people, we develop more accurate perceptions of them. 
D)  All of the above are true. 
E)  Only 'A' and 'B' are true.

Question 7

What attribution error is likely to occur under these conditions and what effect would it have on the performance appraisal results?

Accepted Answer

Fundamental attribution error is very li

Question 8

Our likelihood of noticing a person or object depends on its:

Accepted Answer

A)  novelty 
B)  intensity 
C)  motion 
D)  size 
E)  all of the above 
A)  novelty 
B)  intensity 
C)  motion 
D)  size 
E)  all of the above

Question 9

Co-workers no longer praise you when you engage in dangerous pranks,so you stop engaging in these pranks.This is an example of:

Accepted Answer

A)  negative reinforcement. 
B)  punishment. 
C)  positive reinforcement. 
D)  action learning. 
E)  extinction. 
A)  negative reinforcement. 
B)  punishment. 
C)  positive reinforcement. 
D)  action learning. 
E)  extinction.

Question 10

Positive organizational behavior states that:

Accepted Answer

A)  employees are more effective when they experience extinction more than other contingencies of reinforcement 
B)  employees are, by nature, good rather than bad in terms of their ethics and care for others in the world. 
C)  focusing on the positive rather than negative aspects of life will improve organizational success and individual wellbeing. 
D)  organizational behavior knowledge offers more positive than negative information about how to survive in organizations. 
E)  employees more quickly positive rather than negative information. 
A)  employees are more effective when they experience extinction more than other contingencies of reinforcement 
B)  employees are, by nature, good rather than bad in terms of their ethics and care for others in the world. 
C)  focusing on the positive rather than negative aspects of life will improve organizational success and individual wellbeing. 
D)  organizational behavior knowledge offers more positive than negative information about how to survive in organizations. 
E)  employees more quickly positive rather than negative information.

Question 11

What perceptual error occurs when a supervisor incorrectly rates an employee at a similar level across all performance dimensions based on an overall impression of that employee?

Accepted Answer

A)  Attribution error 
B)  Stereotyping 
C)  Projection bias 
D)  Halo effect 
E)  Recency effect 
A)  Attribution error 
B)  Stereotyping 
C)  Projection bias 
D)  Halo effect 
E)  Recency effect

Question 12

One of the most effective ways to minimize negative self-fulfilling prophecy is to make managers aware of the power of positive expectations.

Accepted Answer

A) True 
 B)False

Question 13

People who believe that their successful completion of a project is due to their skill and hard work are making an internal attribution.

Accepted Answer

A) True 
 B)False

Question 14

Receiving a pay check every two weeks represents:

Accepted Answer

A)  a variable ratio schedule. 
B)  negative reinforcement. 
C)  a fixed interval schedule. 
D)  self-serving bias. 
E)  a fixed ratio schedule. 
A)  a variable ratio schedule. 
B)  negative reinforcement. 
C)  a fixed interval schedule. 
D)  self-serving bias. 
E)  a fixed ratio schedule.

Question 15

Fundamental attribution error would cause a supervisor to believe that an employee's lateness is due to factors beyond the employee's control rather than to a lack of motivation to attend work.

Accepted Answer

A) True 
 B)False

Question 16

Tacit knowledge is best learned through formal classroom instruction.

Accepted Answer

A) True 
 B)False

Question 17

Reflective observation and abstract conceptualization are two stages in Kolb's experiential learning model.

Accepted Answer

A) True 
 B)False

Question 18

According to the A-B-C model of behavior modification,antecedents:

Accepted Answer

A)  have no effect on behavior. 
B)  cause people to act more randomly. 
C)  inform employees that certain behaviors will have particular consequences. 
D)  represent an older perspective of behavior modification that is no longer relevant. 
E)  are both 'B' and 'C'. 
A)  have no effect on behavior. 
B)  cause people to act more randomly. 
C)  inform employees that certain behaviors will have particular consequences. 
D)  represent an older perspective of behavior modification that is no longer relevant. 
E)  are both 'B' and 'C'.

Question 19

Mental models are mainly related to:

Accepted Answer

A)  Perceptual organization and interpretation 
B)  Learning orientation 
C)  Attribution 
D)  Self-fulfilling prophecy 
E)  Selective attention 
A)  Perceptual organization and interpretation 
B)  Learning orientation 
C)  Attribution 
D)  Self-fulfilling prophecy 
E)  Selective attention

Question 20

Companies can try to break out of their existing mental models by:

Accepted Answer

A)  promoting people within the organization. 
B)  giving every employee the Myers-Briggs Type Indicator test. 
C)  engaging in external attribution. 
D)  engaging in selective attention. 
E)  hiring people with diverse backgrounds and from other industries. 
A)  promoting people within the organization. 
B)  giving every employee the Myers-Briggs Type Indicator test. 
C)  engaging in external attribution. 
D)  engaging in selective attention. 
E)  hiring people with diverse backgrounds and from other industries.

One problem with stereotyping is that few traits assigned to a particular social category accurately describe every person identified with that group.

Which of these statements about behavior modification is FALSE?

Which of the following statements about prejudice and discrimination is FALSE?

The main objective of the Johari Window process is to maintain the same amount of information about yourself in each of the four quadrants.

People tend to make an internal attribution about someone's behavior if that person has rarely acted like this either in the past or in other situations.

Which of these statements about the contact hypothesis is TRUE?

What attribution error is likely to occur under these conditions and what effect would it have on the performance appraisal results?

Our likelihood of noticing a person or object depends on its:

Co-workers no longer praise you when you engage in dangerous pranks,so you stop engaging in these pranks.This is an example of:

Positive organizational behavior states that:

What perceptual error occurs when a supervisor incorrectly rates an employee at a similar level across all performance dimensions based on an overall impression of that employee?

One of the most effective ways to minimize negative self-fulfilling prophecy is to make managers aware of the power of positive expectations.

People who believe that their successful completion of a project is due to their skill and hard work are making an internal attribution.

Receiving a pay check every two weeks represents:

Fundamental attribution error would cause a supervisor to believe that an employee's lateness is due to factors beyond the employee's control rather than to a lack of motivation to attend work.

Tacit knowledge is best learned through formal classroom instruction.

Reflective observation and abstract conceptualization are two stages in Kolb's experiential learning model.

According to the A-B-C model of behavior modification,antecedents:

Mental models are mainly related to:

Companies can try to break out of their existing mental models by:

Introduction to the Field of Organizational Behavior

Individual Behavior, values, and Personality

Workplace Emotions and Attitudes

Motivation in the Workplace

Applied Performance Practices

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Developing High Performance Teams

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters

Exam 3: Perception and Learning in Organizations

One problem with stereotyping is that few traits assigned to a particular social category accurately describe every person identified with that group.

Which of these statements about behavior modification is FALSE?

Which of the following statements about prejudice and discrimination is FALSE?

The main objective of the Johari Window process is to maintain the same amount of information about yourself in each of the four quadrants.

People tend to make an internal attribution about someone's behavior if that person has rarely acted like this either in the past or in other situations.

Which of these statements about the contact hypothesis is TRUE?

What attribution error is likely to occur under these conditions and what effect would it have on the performance appraisal results?

Our likelihood of noticing a person or object depends on its:

Co-workers no longer praise you when you engage in dangerous pranks,so you stop engaging in these pranks.This is an example of:

Positive organizational behavior states that:

What perceptual error occurs when a supervisor incorrectly rates an employee at a similar level across all performance dimensions based on an overall impression of that employee?

One of the most effective ways to minimize negative self-fulfilling prophecy is to make managers aware of the power of positive expectations.

People who believe that their successful completion of a project is due to their skill and hard work are making an internal attribution.

Receiving a pay check every two weeks represents:

Fundamental attribution error would cause a supervisor to believe that an employee's lateness is due to factors beyond the employee's control rather than to a lack of motivation to attend work.

Tacit knowledge is best learned through formal classroom instruction.

Reflective observation and abstract conceptualization are two stages in Kolb's experiential learning model.

According to the A-B-C model of behavior modification,antecedents:

Mental models are mainly related to:

Companies can try to break out of their existing mental models by:

Introduction to the Field of Organizational Behavior

Individual Behavior, values, and Personality

Workplace Emotions and Attitudes

Motivation in the Workplace

Applied Performance Practices

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Developing High Performance Teams

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters