Question 1

Promotions typically follow which of these schedules?

Accepted Answer

A)  variable ratio 
B)  Fixed interval 
C)  Fixed ratio 
D)  Variable interval 
E)  Variable ratio 
A)  variable ratio 
B)  Fixed interval 
C)  Fixed ratio 
D)  Variable interval 
E)  Variable ratio

Question 2

Homogenisation and differentiation are two processes in social identity theory.

Accepted Answer

A) True 
 B)False

Question 3

The social identity process includes:

Accepted Answer

A)  comparing ourselves with people who do not belong in our groups. 
B)  homogenising others by believing people within a group share common traits. 
C)  defining ourselves in terms of the groups in which we can be identified. 
D)  all of the above. 
E)  only 'A' and 'C'. 
A)  comparing ourselves with people who do not belong in our groups. 
B)  homogenising others by believing people within a group share common traits. 
C)  defining ourselves in terms of the groups in which we can be identified. 
D)  all of the above. 
E)  only 'A' and 'C'.

Question 4

Action learning is a form experiential learning whereby employees are involved in a real,complex and stressful problem.

Accepted Answer

A) True 
 B)False

Question 5

The A-B-C model of behavior modification helps us to:

Accepted Answer

A)  teach language skills to employees more effectively. 
B)  determine which contingency of reinforcement is best in a particular situation. 
C)  understand how experiential learning differs from social learning. 
D)  determine which schedule of reinforcement is best in a particular situation. 
E)  understand how environmental conditions influence learning and behavior. 
A)  teach language skills to employees more effectively. 
B)  determine which contingency of reinforcement is best in a particular situation. 
C)  understand how experiential learning differs from social learning. 
D)  determine which schedule of reinforcement is best in a particular situation. 
E)  understand how environmental conditions influence learning and behavior.

Question 6

Behavior modification emphasizes human thoughts rather than the environment as the source of all learning.

Accepted Answer

A) True 
 B)False

Question 7

Diversity awareness programs are designed specifically to correct deep-rooted prejudice and intolerance in the workplace.

Accepted Answer

A) True 
 B)False

Question 8

According to the perceptual process model,what happens immediately after environmental stimuli are received by our senses?

Accepted Answer

A)  We organize the information into categories. 
B)  We form an attitude towards the source of the information. 
C)  We engage in behaviors in response to the environmental stimuli. 
D)  We filter the information through the selective attention process. 
E)  We form attributions and other interpretations of the information. 
A)  We organize the information into categories. 
B)  We form an attitude towards the source of the information. 
C)  We engage in behaviors in response to the environmental stimuli. 
D)  We filter the information through the selective attention process. 
E)  We form attributions and other interpretations of the information.

Question 9

The contact hypothesis states that:

Accepted Answer

A)  our tendency to stereotype people increases with our frequency of contact with them. 
B)  we are more likely to make an internal attribution of someone's behavior when we have more contact with that person. 
C)  social identity theory only applies to people who have personal contact with the groups to whom they identify. 
D)  we are less likely to stereotype someone as we have more interaction with him/her. 
E)  self-fulfilling prophecy occurs only when the target individual does not personally meet the person making the prophecy. 
A)  our tendency to stereotype people increases with our frequency of contact with them. 
B)  we are more likely to make an internal attribution of someone's behavior when we have more contact with that person. 
C)  social identity theory only applies to people who have personal contact with the groups to whom they identify. 
D)  we are less likely to stereotype someone as we have more interaction with him/her. 
E)  self-fulfilling prophecy occurs only when the target individual does not personally meet the person making the prophecy.

Question 10

People who learn to empathize with others are less likely to engage in attribution errors.

Accepted Answer

A) True 
 B)False

Question 11

The statement "First impressions are lasting impressions" is represented by:

Accepted Answer

A)  primacy effect. 
B)  self-fulfilling prophecy. 
C)  projection bias. 
D)  recency effect. 
E)  extroversion. 
A)  primacy effect. 
B)  self-fulfilling prophecy. 
C)  projection bias. 
D)  recency effect. 
E)  extroversion.

Question 12

In the Johari Window,the open area gets smaller when we:

Accepted Answer

A)  provide disclosure. 
B)  receive feedback from others. 
C)  decrease the hidden area. 
D)  do all of the above. 
E)  None of the above decreases the open area. 
A)  provide disclosure. 
B)  receive feedback from others. 
C)  decrease the hidden area. 
D)  do all of the above. 
E)  None of the above decreases the open area.

Question 13

Negative reinforcement occurs when the introduction of a consequence increases or maintains the frequency or future probability of a behavior.

Accepted Answer

A) True 
 B)False

Question 14

Which of these statements about Kolb's experiential learning model is FALSE?

Accepted Answer

A)  Kolb's model includes both active and passive activities. 
B)  Kolb's model is based on the four elements of the MARS model. 
C)  Kolb's model is usually identified as the main template for action learning. 
D)  Kolb's model includes abstract conceptualization as a component of experiential learning. 
E)  Kolb's model follows concrete experience with reflective observation. 
A)  Kolb's model includes both active and passive activities. 
B)  Kolb's model is based on the four elements of the MARS model. 
C)  Kolb's model is usually identified as the main template for action learning. 
D)  Kolb's model includes abstract conceptualization as a component of experiential learning. 
E)  Kolb's model follows concrete experience with reflective observation.

Question 15

In behavior modification,antecedents refer to environmental cues,informing employees that certain behaviors will have particular consequences.

Accepted Answer

A) True 
 B)False

Question 16

Behavior modification is an effective strategy for helping employees to improve their decision making and other conceptual activities.

Accepted Answer

A) True 
 B)False

Question 17

Social identity theory includes the processes of categorization and attribution.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following helps managers to increase their empathy with subordinates?

Accepted Answer

A)  Managers should work together in executive offices away from their employees. 
B)  Managers should use formal written media (e.g. memos, reports) rather than face-to-face interaction when communicating new directives to employees. 
C)  Managers should occasionally work in their subordinates' jobs along with their employees. 
D)  Managers should take a training program where they learn about primacy and recency effects. 
E)  All of the above. 
A)  Managers should work together in executive offices away from their employees. 
B)  Managers should use formal written media (e.g. memos, reports) rather than face-to-face interaction when communicating new directives to employees. 
C)  Managers should occasionally work in their subordinates' jobs along with their employees. 
D)  Managers should take a training program where they learn about primacy and recency effects. 
E)  All of the above.

Question 19

Mental models cause us to:

Accepted Answer

A)  perceive events as though people are acting on a theatrical stage. 
B)  select and organize stimuli in ways that are consistent with our broad world views. 
C)  believe the behavior of others is caused more by their ability or motivation than the situation. 
D)  perceive ourselves as members of several groups that are different from people in other groups. 
E)  change our personality whenever we develop new mental models. 
A)  perceive events as though people are acting on a theatrical stage. 
B)  select and organize stimuli in ways that are consistent with our broad world views. 
C)  believe the behavior of others is caused more by their ability or motivation than the situation. 
D)  perceive ourselves as members of several groups that are different from people in other groups. 
E)  change our personality whenever we develop new mental models.

Question 20

Tacit knowledge is mainly learned through observation and experience.

Accepted Answer

A) True 
 B)False

Promotions typically follow which of these schedules?

Homogenisation and differentiation are two processes in social identity theory.

The social identity process includes:

Action learning is a form experiential learning whereby employees are involved in a real,complex and stressful problem.

The A-B-C model of behavior modification helps us to:

Behavior modification emphasizes human thoughts rather than the environment as the source of all learning.

Diversity awareness programs are designed specifically to correct deep-rooted prejudice and intolerance in the workplace.

According to the perceptual process model,what happens immediately after environmental stimuli are received by our senses?

The contact hypothesis states that:

People who learn to empathize with others are less likely to engage in attribution errors.

The statement "First impressions are lasting impressions" is represented by:

In the Johari Window,the open area gets smaller when we:

Negative reinforcement occurs when the introduction of a consequence increases or maintains the frequency or future probability of a behavior.

Which of these statements about Kolb's experiential learning model is FALSE?

In behavior modification,antecedents refer to environmental cues,informing employees that certain behaviors will have particular consequences.

Behavior modification is an effective strategy for helping employees to improve their decision making and other conceptual activities.

Social identity theory includes the processes of categorization and attribution.

Which of the following helps managers to increase their empathy with subordinates?

Mental models cause us to:

Tacit knowledge is mainly learned through observation and experience.

Introduction to the Field of Organizational Behavior

Individual Behavior, values, and Personality

Workplace Emotions and Attitudes

Motivation in the Workplace

Applied Performance Practices

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Developing High Performance Teams

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters

Exam 3: Perception and Learning in Organizations

Promotions typically follow which of these schedules?

Homogenisation and differentiation are two processes in social identity theory.

The social identity process includes:

Action learning is a form experiential learning whereby employees are involved in a real,complex and stressful problem.

The A-B-C model of behavior modification helps us to:

Behavior modification emphasizes human thoughts rather than the environment as the source of all learning.

Diversity awareness programs are designed specifically to correct deep-rooted prejudice and intolerance in the workplace.

According to the perceptual process model,what happens immediately after environmental stimuli are received by our senses?

The contact hypothesis states that:

People who learn to empathize with others are less likely to engage in attribution errors.

The statement "First impressions are lasting impressions" is represented by:

In the Johari Window,the open area gets smaller when we:

Negative reinforcement occurs when the introduction of a consequence increases or maintains the frequency or future probability of a behavior.

Which of these statements about Kolb's experiential learning model is FALSE?

In behavior modification,antecedents refer to environmental cues,informing employees that certain behaviors will have particular consequences.

Behavior modification is an effective strategy for helping employees to improve their decision making and other conceptual activities.

Social identity theory includes the processes of categorization and attribution.

Which of the following helps managers to increase their empathy with subordinates?

Mental models cause us to:

Tacit knowledge is mainly learned through observation and experience.

Introduction to the Field of Organizational Behavior

Individual Behavior, values, and Personality

Workplace Emotions and Attitudes

Motivation in the Workplace

Applied Performance Practices

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Developing High Performance Teams

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters