Exam 19: Work Measurement, Learning Curves, and Standards
Exam 1: Goods, Services, and Operations Management65 Questions
Exam 2: Value Chains68 Questions
Exam 3: Measuring Performance in Operations80 Questions
Exam 4: Operations Strategy65 Questions
Exam 5: Technology and Operations Management72 Questions
Exam 6: Goods and Service Design91 Questions
Exam 7: Process Selection, Design, and Analysis88 Questions
Exam 8: Facility and Work Design78 Questions
Exam 9: Supply Chain Design71 Questions
Exam 10: Capacity Management70 Questions
Exam 11: Forecasting and Demand Planning77 Questions
Exam 12: Managing Inventories89 Questions
Exam 13: Resource Management88 Questions
Exam 14: Operations Scheduling and Sequencing66 Questions
Exam 15: Quality Management72 Questions
Exam 16: Quality Control and Spc85 Questions
Exam 17: Lean Operating Systems63 Questions
Exam 18: Project Management63 Questions
Exam 19: Work Measurement, Learning Curves, and Standards57 Questions
Exam 20: Queuing Analysis38 Questions
Exam 21: Modeling Using Linear Programming44 Questions
Exam 22: Simulation38 Questions
Exam 23: Decision Analysis44 Questions
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Unavoidable delays should not be included in time studies.
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(True/False)
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Correct Answer:
False
A 90% learning curve implies faster learning than an 80% learning curve.
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(True/False)
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Correct Answer:
False
The learning curve does not apply to supervisory personnel, some skilled craftspeople or jobs that have non-repetitive job tasks.
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(True/False)
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Correct Answer:
True
For a time study, it is assumed the distribution of task times follow a Poisson distribution.
(True/False)
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Regression analysis is used to predict times based on different attributes of work.
(True/False)
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The performance rating factor and allowances are based upon human judgment.
(True/False)
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Consider the work sampling information below.
a.If the performance rating factor for Q = 0.80, R = 1.10 and S = 1.10 and the total allowance is 17%, determine the normal time for the job.
b.With the allowance of 17%, determine the output per hour.

(Essay)
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A yacht manufacturer signed a contract to build five sailboats for a California resort.Assuming an 85% learning curve, how many labor-hours will it take to build all five sailboats if it took 7,000 standard hours to build the original sailboat?
(Essay)
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A furniture manufacturer has an order for 20 custom wine cabinets for a large hotel in Hawaii.It is estimated that the first cabinet will take 100 hours of shop time.An 85% learning curve is expected.The labor rate is $12.00 per hour.The pricing policy is to charge two times the labor cost for the order.
a.How many hours will the 20th wine cabinet take?
b.How many hours should the whole order take?
c.What is the price of each cabinet?
(Essay)
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A manufacturer made a commitment to supply 20 units of a product.The first unit took 1,200 hours to make, the second unit took 900 hours and the third unit took 768 hours.Determine the total number of hours required to make the first ten (10) items.
(Essay)
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At an 80% learning rate, if the first unit requires 100 labor hours, the 8th unit will require 64 hours.
(True/False)
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Consider the following time study data.
a.If the performance rating factor for A = 1.15, B = 1.0 and C = 0.85, determine the normal time for the job.
b.If personal allowance is 7%, fatigue allowance is 12%, personal delay allowance is 9% and avoidable delay is 4 minutes, determine the standard time for the job.

(Essay)
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A method of randomly observing work over a period of time to obtain a distribution of the activities that an individual or a group of employees performs is called
(Multiple Choice)
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A Performance Rating Factor (PRF) of 130% means a worker is slow and needs 30% more time.
(True/False)
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Predetermined time standards are advantageous since they avoid needing multiple performance ratings.
(True/False)
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The outputs from a work measurement study leads to development of labor and equipment standards that are used for all of the following except
(Multiple Choice)
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A job had a normal time of 2.43 minutes, an allowance of 20% and a forecast demand of 120 units per day.How long should it take to produce one day's output?
(Essay)
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When timing a work activity with multiple tasks, the general rule is to take the largest sample size estimate and use it for all activities or tasks.
(True/False)
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