Question 1

Many contemporary organizations do not allow managers to participate in the budget process.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following statements does NOT describe a weakness associated with budgeting?

Accepted Answer

A)  Some managers apply budgets too rigidly. 
B)  Developing budgets can be very time consuming. 
C)  Budgets link planning and controlling. 
D)  Budgets may limit innovation and change. 
E)  Budgets may make it impossible to procure funds to take advantage of an unexpected opportunity. 
A)  Some managers apply budgets too rigidly. 
B)  Developing budgets can be very time consuming. 
C)  Budgets link planning and controlling. 
D)  Budgets may limit innovation and change. 
E)  Budgets may make it impossible to procure funds to take advantage of an unexpected opportunity.

Question 3

Which of the following is a type of financial budget that deals with forecasting the organization's assets and liabilities in the event all other budgets are met?

Accepted Answer

A)  Cash-flow 
B)  Liquidity 
C)  Capital expenditure 
D)  Balance sheet 
E)  Pro forma 
A)  Cash-flow 
B)  Liquidity 
C)  Capital expenditure 
D)  Balance sheet 
E)  Pro forma

Question 4

One purpose of control is to simplify organizations.

Accepted Answer

A) True 
 B)False

Question 5

Google partnered with Nielsen Co.to poll users about ads on Google+.Nielsen then packaged the information for advertisers.This was a response to advertiser complaints about the effectiveness of ads on the social network.This indicates that Google is placing an emphasis on ____ controls.

Accepted Answer

A)  structural 
B)  hierarchical 
C)  strategic 
D)  managerial 
E)  operations 
A)  structural 
B)  hierarchical 
C)  strategic 
D)  managerial 
E)  operations

Question 6

Standards used in organizational control are most like

Accepted Answer

A)  policies. 
B)  strategies. 
C)  goals. 
D)  rules. 
E)  standing plans. 
A)  policies. 
B)  strategies. 
C)  goals. 
D)  rules. 
E)  standing plans.

Question 7

Controls applied to screen employees before they are hired are called ____________________ controls.

Accepted Answer

The answer of Controls applied to screen employees before they...

Question 8

The ____ at McDonald's fast-food restaurants is to fill each order within 90 seconds and to have no customer wait longer than 3.5 minutes.

Accepted Answer

A)  structural goal 
B)  physical resource control 
C)  financial control 
D)  corrective strategy 
E)  control standard 
A)  structural goal 
B)  physical resource control 
C)  financial control 
D)  corrective strategy 
E)  control standard

Question 9

Special Exercises
FedEx.The package delivery service is committed to accurate and speedy delivery,along with excellent customer service.Information systems are vital to support the firm's complex operations and enable the delivery of 6 million packages daily.It coordinates 90,000 vehicles,677 airplanes,and 200,000 employees in 220 countries,while also ensuring that the firm meets its goals of accuracy,speed,and service.The chief information officer,Rob Carter,puts the emphasis on effectiveness,quality,and satisfaction rather than on efficiency and cost control.JetBlue.The airline industry is one of the most challenging industries for managers.Yet JetBlue,founded in 2000,became one of the most profitable airlines in the United States.Many credit CEO David Neeleman's dedication to monitoring the airline's performance and his passion for feedback.He jumps on a plane once a week or so,serving drinks and loading baggage.Along the way,he smiles politely at praise,but asks passengers to tell him more about their complaints.No concern is too small or too large,from a desire for better biscotti to a request for flights to Chicago.Neeleman gives employees the autonomy to make customer service decisions immediately."Employees at other airlines get so caught up in procedure⎯rules,rules,rules⎯that they often forget there is a paying customer there," Neeleman asserts.The following is a list of organization design terms.Mark which term best describes these two organizations.
-Goal of control is employee compliance

Accepted Answer

A) FedEx only 
B) JetBlue only 
C) Both organizations 
D) Neither organization 
A) FedEx only 
B) JetBlue only 
C) Both organizations 
D) Neither organization

Question 10

At the beginning of the planning-controlling process,planning

Accepted Answer

A)  plays a major role in shaping the control process. 
B)  is temporarily unrelated to the control process. 
C)  is shaped by the control system requirements. 
D)  decreases organizational flexibility. 
E)  increases the accuracy of organizational processes. 
A)  plays a major role in shaping the control process. 
B)  is temporarily unrelated to the control process. 
C)  is shaped by the control system requirements. 
D)  decreases organizational flexibility. 
E)  increases the accuracy of organizational processes.

Question 11

Special Exercises
FedEx.The package delivery service is committed to accurate and speedy delivery,along with excellent customer service.Information systems are vital to support the firm's complex operations and enable the delivery of 6 million packages daily.It coordinates 90,000 vehicles,677 airplanes,and 200,000 employees in 220 countries,while also ensuring that the firm meets its goals of accuracy,speed,and service.The chief information officer,Rob Carter,puts the emphasis on effectiveness,quality,and satisfaction rather than on efficiency and cost control.JetBlue.The airline industry is one of the most challenging industries for managers.Yet JetBlue,founded in 2000,became one of the most profitable airlines in the United States.Many credit CEO David Neeleman's dedication to monitoring the airline's performance and his passion for feedback.He jumps on a plane once a week or so,serving drinks and loading baggage.Along the way,he smiles politely at praise,but asks passengers to tell him more about their complaints.No concern is too small or too large,from a desire for better biscotti to a request for flights to Chicago.Neeleman gives employees the autonomy to make customer service decisions immediately."Employees at other airlines get so caught up in procedure⎯rules,rules,rules⎯that they often forget there is a paying customer there," Neeleman asserts.The following is a list of organization design terms.Mark which term best describes these two organizations.
-Flat organizational design

Accepted Answer

A) FedEx only 
B) JetBlue only 
C) Both organizations 
D) Neither organization 
A) FedEx only 
B) JetBlue only 
C) Both organizations 
D) Neither organization

Question 12

You are a banker reviewing a loan application from a local business.Which of the following ratios would you look at to get a quick measure of the business's ability to meet its long-term financial obligations?

Accepted Answer

A)  Liquidity ratio 
B)  Return on assets 
C)  Debt ratio 
D)  Current ratio 
E)  Activity ratio 
A)  Liquidity ratio 
B)  Return on assets 
C)  Debt ratio 
D)  Current ratio 
E)  Activity ratio

Question 13

Internal audits are not as effective as external audits.

Accepted Answer

A) True 
 B)False

Question 14

Tasking a subordinate who does not complain about work instead of a subordinate who complains all the time,can hurt control by ____________________.

Accepted Answer

rewarding

Question 15

After evaluation,an appropriate decision may be to

Accepted Answer

A)  raise standards. 
B)  do nothing. 
C)  correct the deviation. 
D)  lower standards. 
E)  Do any of these choices 
A)  raise standards. 
B)  do nothing. 
C)  correct the deviation. 
D)  lower standards. 
E)  Do any of these choices

Question 16

Match the following.You may use a response once,more than once,or not at all.
-Course prerequisites

Accepted Answer

A) Preliminary controls 
B) Screening controls 
C) Postaction controls 
A) Preliminary controls 
B) Screening controls 
C) Postaction controls

Question 17

Imagine you are the lead representative for Ford in contract negotiations with the UAW.How can you use financial controls and budgets to support your position?

Accepted Answer

As the lead representative for Ford in c

Question 18

Deirdre is a freelance editor.She knows how many chapters she needs to edit and approximately how long each chapter takes.She is calculating what she needs to do to meet her next deadline.She is making a ____ budget.

Accepted Answer

A)  labor 
B)  production 
C)  space 
D)  balance sheet 
E)  capital expenditure 
A)  labor 
B)  production 
C)  space 
D)  balance sheet 
E)  capital expenditure

Question 19

Some investment firms require traders to take two consecutive weeks of vacation,so the traders' books can be reviewed.This is an example of

Accepted Answer

A)  management development. 
B)  verification procedures. 
C)  resistance to control. 
D)  reducing uncertainty. 
E)  management by objectives. 
A)  management development. 
B)  verification procedures. 
C)  resistance to control. 
D)  reducing uncertainty. 
E)  management by objectives.

Question 20

Special Exercises
FedEx.The package delivery service is committed to accurate and speedy delivery,along with excellent customer service.Information systems are vital to support the firm's complex operations and enable the delivery of 6 million packages daily.It coordinates 90,000 vehicles,677 airplanes,and 200,000 employees in 220 countries,while also ensuring that the firm meets its goals of accuracy,speed,and service.The chief information officer,Rob Carter,puts the emphasis on effectiveness,quality,and satisfaction rather than on efficiency and cost control.JetBlue.The airline industry is one of the most challenging industries for managers.Yet JetBlue,founded in 2000,became one of the most profitable airlines in the United States.Many credit CEO David Neeleman's dedication to monitoring the airline's performance and his passion for feedback.He jumps on a plane once a week or so,serving drinks and loading baggage.Along the way,he smiles politely at praise,but asks passengers to tell him more about their complaints.No concern is too small or too large,from a desire for better biscotti to a request for flights to Chicago.Neeleman gives employees the autonomy to make customer service decisions immediately."Employees at other airlines get so caught up in procedure⎯rules,rules,rules⎯that they often forget there is a paying customer there," Neeleman asserts.The following is a list of organization design terms.Mark which term best describes these two organizations.
-Focus of control is speed

Accepted Answer

A) FedEx only 
B) JetBlue only 
C) Both organizations 
D) Neither organization 
A) FedEx only 
B) JetBlue only 
C) Both organizations 
D) Neither organization

Many contemporary organizations do not allow managers to participate in the budget process.

Which of the following statements does NOT describe a weakness associated with budgeting?

Which of the following is a type of financial budget that deals with forecasting the organization's assets and liabilities in the event all other budgets are met?

One purpose of control is to simplify organizations.

Google partnered with Nielsen Co.to poll users about ads on Google+.Nielsen then packaged the information for advertisers.This was a response to advertiser complaints about the effectiveness of ads on the social network.This indicates that Google is placing an emphasis on ____ controls.

Standards used in organizational control are most like

Controls applied to screen employees before they are hired are called ____________________ controls.

The ____ at McDonald's fast-food restaurants is to fill each order within 90 seconds and to have no customer wait longer than 3.5 minutes.

At the beginning of the planning-controlling process,planning

You are a banker reviewing a loan application from a local business.Which of the following ratios would you look at to get a quick measure of the business's ability to meet its long-term financial obligations?

Internal audits are not as effective as external audits.

Tasking a subordinate who does not complain about work instead of a subordinate who complains all the time,can hurt control by ____________________.

After evaluation,an appropriate decision may be to

Match the following.You may use a response once,more than once,or not at all. -Course prerequisites

Imagine you are the lead representative for Ford in contract negotiations with the UAW.How can you use financial controls and budgets to support your position?

Deirdre is a freelance editor.She knows how many chapters she needs to edit and approximately how long each chapter takes.She is calculating what she needs to do to meet her next deadline.She is making a ____ budget.

Some investment firms require traders to take two consecutive weeks of vacation,so the traders' books can be reviewed.This is an example of

Managing and the Managers Job

Traditional and Contemporary Opportunities and Challenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Managing Operations, quality, and Productivity

Filters

Exam 19: Basic Elements of Control

Many contemporary organizations do not allow managers to participate in the budget process.

Which of the following statements does NOT describe a weakness associated with budgeting?

Which of the following is a type of financial budget that deals with forecasting the organization's assets and liabilities in the event all other budgets are met?

One purpose of control is to simplify organizations.

Google partnered with Nielsen Co.to poll users about ads on Google+.Nielsen then packaged the information for advertisers.This was a response to advertiser complaints about the effectiveness of ads on the social network.This indicates that Google is placing an emphasis on ____ controls.

Standards used in organizational control are most like

Controls applied to screen employees before they are hired are called ____________________ controls.

The ____ at McDonald's fast-food restaurants is to fill each order within 90 seconds and to have no customer wait longer than 3.5 minutes.

At the beginning of the planning-controlling process,planning

You are a banker reviewing a loan application from a local business.Which of the following ratios would you look at to get a quick measure of the business's ability to meet its long-term financial obligations?

Internal audits are not as effective as external audits.

Tasking a subordinate who does not complain about work instead of a subordinate who complains all the time,can hurt control by ____________________.

After evaluation,an appropriate decision may be to

Match the following.You may use a response once,more than once,or not at all. -Course prerequisites

Imagine you are the lead representative for Ford in contract negotiations with the UAW.How can you use financial controls and budgets to support your position?

Deirdre is a freelance editor.She knows how many chapters she needs to edit and approximately how long each chapter takes.She is calculating what she needs to do to meet her next deadline.She is making a ____ budget.

Some investment firms require traders to take two consecutive weeks of vacation,so the traders' books can be reviewed.This is an example of

Managing and the Managers Job

Traditional and Contemporary Opportunities and Challenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Managing Operations, quality, and Productivity

Filters