Question 1

Process innovation reflects the total redesign of a process for a breakthrough improvement.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is not a characteristic of mass production?

Accepted Answer

A) made-to-stock 
B) stable demand 
C) high product variety 
D) high product volume 
A) made-to-stock 
B) stable demand 
C) high product variety 
D) high product volume

Question 3

A process is a group of unrelated tasks with specific inputs and outputs.

Accepted Answer

A) True 
 B)False

Question 4

Mass production is characterized by high volumes of a standard product for a mass market.

Accepted Answer

A) True 
 B)False

Question 5

All the following are factors influencing the outsourcing decision except

Accepted Answer

A) capacity. 
B) expertise. 
C) quality. 
D) product variety. 
A) capacity. 
B) expertise. 
C) quality. 
D) product variety.

Question 6

Disadvantages of batch production include all of the following except

Accepted Answer

A) high per-unit costs. 
B) frequent changes in product mix. 
C) flexibility. 
D) scheduling problems. 
A) high per-unit costs. 
B) frequent changes in product mix. 
C) flexibility. 
D) scheduling problems.

Question 7

Planning,analyzing,and improving processes is the purpose of operations management.

Accepted Answer

A) True 
 B)False

Question 8

A company is evaluating which of two alternatives should be used to produce a product that will sell for $35.00 per unit.The following cost information describes the two alternatives
 
The break-even volume for Process A is

Accepted Answer

A) 50,000 units 
B) 62,500 units 
C) 30,000 units 
D) 20,000 units 
A) 50,000 units 
B) 62,500 units 
C) 30,000 units 
D) 20,000 units

Question 9

A company is evaluating which of two alternatives should be used to produce a product that will sell for $35.00 per unit.The following cost information describes the two alternatives
 
If total demand volume)is 150,000 units,then the company should

Accepted Answer

A) select Process A with a profit of $1,300,000 to maximize profit 
B) select Process B with a profit of $750,000 to maximize profit 
C) select Process A with a profit of $1,000,000 to maximize profit 
D) select Process B with a profit of $1,050,000 to maximize profit 
A) select Process A with a profit of $1,300,000 to maximize profit 
B) select Process B with a profit of $750,000 to maximize profit 
C) select Process A with a profit of $1,000,000 to maximize profit 
D) select Process B with a profit of $1,050,000 to maximize profit

Question 10

A firm's process strategy defines the extent of customer involvement in providing a service.

Accepted Answer

A) True 
 B)False

Question 11

Steel,paper,paints,and chemicals are examples of products that use

Accepted Answer

A) batch production. 
B) repetitive production. 
C) continuous production. 
D) mass production. 
A) batch production. 
B) repetitive production. 
C) continuous production. 
D) mass production.

Question 12

A print shop is an example of which of the following process choices?

Accepted Answer

A) project 
B) batch production 
C) continuous production 
D) mass production 
A) project 
B) batch production 
C) continuous production 
D) mass production

Question 13

Most of the operations in batch production involve the assembly rather than fabrication.

Accepted Answer

A) True 
 B)False

Question 14

Outsourcing occurs when a company cannot or will not make all the parts that go into a product.

Accepted Answer

A) True 
 B)False

Question 15

Most of the operations in batch production involve fabrication rather than assembly.

Accepted Answer

A) True 
 B)False

Question 16

If a firm can sell a product for $40.00 each,then what is the volume needed to break-even if the fixed cost of production is $125,000.00 and labor and material costs are $30.00 per item?

Accepted Answer

A) 125,000 
B) 12,500 
C) 4,167 
D) 3,250 
A) 125,000 
B) 12,500 
C) 4,167 
D) 3,250

Question 17

Customers are rarely involved in a project that takes an extended period of time to complete

Accepted Answer

A) True 
 B)False

Question 18

One characteristic of batch production is variable demand.

Accepted Answer

A) True 
 B)False

Question 19

Process strategy defines what tasks need to be done and how they are to be coordinated among functions,people,and organizations.

Accepted Answer

A) True 
 B)False

Question 20

One disadvantage of mass production is its

Accepted Answer

A) efficiency. 
B) speed of production. 
C) low per-unit costs. 
D) lack of responsiveness. 
A) efficiency. 
B) speed of production. 
C) low per-unit costs. 
D) lack of responsiveness.

Exam 6: Processes and Technology

Process innovation reflects the total redesign of a process for a breakthrough improvement.

Which of the following is not a characteristic of mass production?

A process is a group of unrelated tasks with specific inputs and outputs.

Mass production is characterized by high volumes of a standard product for a mass market.

All the following are factors influencing the outsourcing decision except

Disadvantages of batch production include all of the following except

Planning,analyzing,and improving processes is the purpose of operations management.

A company is evaluating which of two alternatives should be used to produce a product that will sell for $35.00 per unit.The following cost information describes the two alternatives The break-even volume for Process A is

A company is evaluating which of two alternatives should be used to produce a product that will sell for $35.00 per unit.The following cost information describes the two alternatives If total demand volume)is 150,000 units,then the company should

A firm's process strategy defines the extent of customer involvement in providing a service.

Steel,paper,paints,and chemicals are examples of products that use

A print shop is an example of which of the following process choices?

Most of the operations in batch production involve the assembly rather than fabrication.

Outsourcing occurs when a company cannot or will not make all the parts that go into a product.

Most of the operations in batch production involve fabrication rather than assembly.

If a firm can sell a product for $40.00 each,then what is the volume needed to break-even if the fixed cost of production is $125,000.00 and labor and material costs are $30.00 per item?

Customers are rarely involved in a project that takes an extended period of time to complete

One characteristic of batch production is variable demand.

Process strategy defines what tasks need to be done and how they are to be coordinated among functions,people,and organizations.

One disadvantage of mass production is its

Operations Management

Quality Management

Statistical Quality Control

Product Design

Service Design

Scheduling

Capacity and Facilities

Human Resources

Project Management

Supply Chain Management: Strategy and Design

Global Supply Chain Procurement and Distribution

Forecasting

Inventory Management

Operational Decision-Making Tools: Simulation

Operational Decision-Making Tools: Linear Programming

The Sales and Operations Planning Process

Resource Planning

Lean Systems

Operational Decision-Making Tools: Decision Analysis

Operational Decision-Making Tools: Acceptance Sampling

Decision-Making Tools: Facility Location Models

Operational Decision-Making Tools: Work Measurement

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