Exam 1: Operations Management

Globalization has affected both manufacturing and service operations.

A firm who is adept at recognizing global windows of opportunity,acting on those very quickly,with tight linkages can be said to be competing on:

Globalization requires that firms compete on cost and not quality,speed or flexibility.

To be effective an operations manager needs an integrated view of business organizations.

A retail operation is an example of an exchange transformation process.

Order winners and order qualifiers change over time in response to the dynamics of changing market conditions.

Emphasizing the strategic role of operations enhances the competitiveness of U.S.companies.

All of the following are responsibilities of operations managers except

The major factors impacting globalization of the supply chain include all the following except

Many companies now find it necessary to have some global presence to remain competitive.

A warehouse operation is an example of a physical transformation process.

A nation's productivity is unrelated to its standard of living.

The degree of competitiveness in an industry can affect

Firms compete in the marketplace based on cost,speed,quality and flexibility.

Companies go global to

The work of W.Edwards Deming is most closely associated with

Globalization of the supply chain for many products has many pros and few,if any,cons.

An order qualifier is a customer criteria that wins the order.

Operations management is concerned with

Deployment is a step in strategy formualtion that evaluates the alignment between core competencies and order winners.