Question 1

Which second-tier computer company utilized a drastic change in its operations function to become an industry leader in the late 1990s?

Accepted Answer

A)  Apple 
B)  Compaq 
C)  Dell 
D)  IBM 
E)  Kozmo 
A)  Apple 
B)  Compaq 
C)  Dell 
D)  IBM 
E)  Kozmo

Question 2

What percentage of total non-farm jobs in the U.S. economy comes from service-producing industries?

Accepted Answer

A)  20% 
B)  50% 
C)  60% 
D)  80% 
E)  95% 
A)  20% 
B)  50% 
C)  60% 
D)  80% 
E)  95%

Question 3

The Hawthorne effect is that workers are motivated by the attention they are given.

Accepted Answer

A) True 
 B)False

Question 4

When was the just-in-time philosophy developed?

Accepted Answer

A)  1980s 
B)  1930s 
C)  1800s 
D)  1700s 
E)  1990s 
A)  1980s 
B)  1930s 
C)  1800s 
D)  1700s 
E)  1990s

Question 5

When were the Hawthorne Studies conducted?

Accepted Answer

A)  1770s 
B)  1830s 
C)  1930s 
D)  1960s 
E)  1980s 
A)  1770s 
B)  1830s 
C)  1930s 
D)  1960s 
E)  1980s

Question 6

How has information technology tools helped with supply chain management?

Accepted Answer

They enable collaborative planning and s

Question 7

While service and manufacturing firms contribute more to the economy and offer more jobs at all levels, ________________________ are also important to our lives and the economy.

Accepted Answer

Agriculture, fishing, and fore

Question 8

Outsourcing is providing goods or services to an outside provider.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following historical figures would probably have the most different management style from the others?

Accepted Answer

A)  Elton Mayo 
B)  Henry Ford 
C)  Eli Whitney 
D)  Frederick W. Taylor 
E)  Adam Smith 
A)  Elton Mayo 
B)  Henry Ford 
C)  Eli Whitney 
D)  Frederick W. Taylor 
E)  Adam Smith

Question 10

Which business function is responsible for planning, coordinating, and controlling the resources needed to produce a company's products and services?

Accepted Answer

A)  engineering 
B)  finance 
C)  human resources 
D)  marketing 
E)  operations management 
A)  engineering 
B)  finance 
C)  human resources 
D)  marketing 
E)  operations management

Question 11

Who wrote The Wealth of Nations in 1776, describing division of labor?

Accepted Answer

A)  James Watt 
B)  Adam Smith 
C)  Eli Whitney 
D)  Henry Ford 
E)  Frederick Taylor 
A)  James Watt 
B)  Adam Smith 
C)  Eli Whitney 
D)  Henry Ford 
E)  Frederick Taylor

Question 12

General Electric's Trading Process Network primarily handles transactions between _______________.

Accepted Answer

A)  individual customers 
B)  companies and individual customers 
C)  companies and their shipping firms 
D)  companies and their distributors 
E)  companies and their suppliers 
A)  individual customers 
B)  companies and individual customers 
C)  companies and their shipping firms 
D)  companies and their distributors 
E)  companies and their suppliers

Question 13

Operations Management is responsible for increasing the organization's efficiency, which means the company will be able to __________.

Accepted Answer

A)  add to the engineering process 
B)  take for granted current operations 
C)  increase the number of positions under the manager's position 
D)  eliminate activities that do not add value 
E)  increasing purchasing opportunities 
A)  add to the engineering process 
B)  take for granted current operations 
C)  increase the number of positions under the manager's position 
D)  eliminate activities that do not add value 
E)  increasing purchasing opportunities

Which second-tier computer company utilized a drastic change in its operations function to become an industry leader in the late 1990s?

What percentage of total non-farm jobs in the U.S. economy comes from service-producing industries?

The Hawthorne effect is that workers are motivated by the attention they are given.

When was the just-in-time philosophy developed?

When were the Hawthorne Studies conducted?

How has information technology tools helped with supply chain management?

While service and manufacturing firms contribute more to the economy and offer more jobs at all levels, ________________________ are also important to our lives and the economy.

Outsourcing is providing goods or services to an outside provider.

Which of the following historical figures would probably have the most different management style from the others?

Which business function is responsible for planning, coordinating, and controlling the resources needed to produce a company's products and services?

Who wrote The Wealth of Nations in 1776, describing division of labor?

General Electric's Trading Process Network primarily handles transactions between _______________.

Operations Management is responsible for increasing the organization's efficiency, which means the company will be able to __________.

Operations Strategy and Competitiveness

Product Design and Process Selection

Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: An Introduction

Introduction to Optimization

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters

Exam 1: Introduction to Operations Management

Which second-tier computer company utilized a drastic change in its operations function to become an industry leader in the late 1990s?

What percentage of total non-farm jobs in the U.S. economy comes from service-producing industries?

The Hawthorne effect is that workers are motivated by the attention they are given.

When was the just-in-time philosophy developed?

When were the Hawthorne Studies conducted?

How has information technology tools helped with supply chain management?

While service and manufacturing firms contribute more to the economy and offer more jobs at all levels, ________________________ are also important to our lives and the economy.

Outsourcing is providing goods or services to an outside provider.

Which of the following historical figures would probably have the most different management style from the others?

Which business function is responsible for planning, coordinating, and controlling the resources needed to produce a company's products and services?

Who wrote The Wealth of Nations in 1776, describing division of labor?

General Electric's Trading Process Network primarily handles transactions between _______________.

Operations Management is responsible for increasing the organization's efficiency, which means the company will be able to __________.

Operations Strategy and Competitiveness

Product Design and Process Selection

Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: An Introduction

Introduction to Optimization

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters