Exam 16: Organizational Goals and Structures

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What is horizontal specialization? Identify and briefly describe three common forms of horizontal specialization. Suggested

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All of the following are advantages of divisional departmentation EXCEPT:

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While an organization chart may clearly indicate who reports to whom,it is also important to recognize that it does not show how work is done,who exercises the most power over specific issues,or how the firm will respond to its environment.

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The __________ structure emphasizes horizontal specialization and is referred to as a professional bureaucracy by Mintzberg.

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Policies,rules,and procedures are often employed as substitutes for direct supervision.

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The heart of Deming's approach to quality management was to institute a(n)__________ approach to continual improvement based on statistical analyses of the firm's operations.

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Process controls include policies,procedures,and rules; formalization and standardization; and total quality management controls.

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All of the following are disadvantages of functional departmentation EXCEPT:

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A typical __________ shows the various positions,the position holders,and the lines of authority that link them together.

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Production and marketing are examples of staff units.

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__________ is a division of labor that establishes specific work units or groups within an organization.

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__________,which enables people to be involved in making decisions that affect their work,is closely related to decentralization.

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Most modern organizations use __________ controls as part of an overall method of managing by exception.

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__________ goals reflect the intended contributions of an organization to the broader society.

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__________ goals define the type of business an organization is in and provide additional substance to the more general aspects of mission statements.

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The survival rate for public organizations is much better than privately owned businesses.

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Decisions regarding what to accomplish must be matched with decisions on an appropriate way to organize in reaching these goals.

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__________ increases when the discretion to spend money,to hire people,and to make similar decisions is moved farther down the hierarchy of authority.

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All of the following are methods of impersonal coordination EXCEPT:

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A(n)__________ is a single corporation that contains several unrelated businesses.

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