Question 1

Organization charts can be important to the extent that they accurately represent the "chain of command."

Accepted Answer

A) True 
 B)False

Question 2

The relative importance of systems goals is fairly similar across different organizations.

Accepted Answer

A) True 
 B)False

Question 3

__________ methods of coordination produce synergy by promoting dialogue,discussion,innovation,creativity,and learning,both within and across organizational units.

Accepted Answer

A) Impersonal 
B) Statutory 
C) Institutional 
D) Personal 
E) Functional 
A) Impersonal 
B) Statutory 
C) Institutional 
D) Personal 
E) Functional

Question 4

Deming's system of total quality management seems to work well when it is implemented in conjunction with __________ and __________.

Accepted Answer

A) empowerment; narrow spans of control 
B) unity of command; participative management 
C) centralized decision making; participative management 
D) empowerment; participative management 
E) wide spans of control; internal staff units 
A) empowerment; narrow spans of control 
B) unity of command; participative management 
C) centralized decision making; participative management 
D) empowerment; participative management 
E) wide spans of control; internal staff units

Question 5

The notion that organizations have goals is very familiar simply because our world is one comprised of organizations.

Accepted Answer

A) True 
 B)False

Question 6

Controls that focus on desired targets and allow managers to use their own methods for reaching defined targets are called __________ controls.

Accepted Answer

A) process 
B) output 
C) turnout 
D) production 
E) methods 
A) process 
B) output 
C) turnout 
D) production 
E) methods

Question 7

A good __________ says whom the firm will serve and how it will go about accomplishing its societal purpose.

Accepted Answer

The answer of A good __________ says whom the firm...

Question 8

New information technologies enable organizations to broaden the span of control,flatten their formal structures,and still maintain control of complex operations.

Accepted Answer

A) True 
 B)False

Question 9

Historically,fewer than 10 percent of the privately owned businesses founded in a typical year can be expected to survive to their __________ birthday.

Accepted Answer

A) tenth 
B) twentieth 
C) thirtieth 
D) fortieth 
E) fiftieth 
A) tenth 
B) twentieth 
C) thirtieth 
D) fortieth 
E) fiftieth

Question 10

By claiming to provide specific types of __________,an organization can make legitimate claims over resources,individuals,markets,and products.

Accepted Answer

A) governmental contributions 
B) public contributions 
C) political contributions 
D) societal contributions 
E) collective contributions 
A) governmental contributions 
B) public contributions 
C) political contributions 
D) societal contributions 
E) collective contributions

Question 11

__________ involves the creation of guidelines so that similar work activities are repeatedly performed in a similar fashion.

Accepted Answer

A) Systematization 
B) Institutionalization 
C) Standardization 
D) Coordination 
E) Formalization 
A) Systematization 
B) Institutionalization 
C) Standardization 
D) Coordination 
E) Formalization

Question 12

Assigning managers to various committees is a(n)__________ method of coordination.

Accepted Answer

A) personal 
B) impersonal 
C) statutory 
D) institutional 
E) functional 
A) personal 
B) impersonal 
C) statutory 
D) institutional 
E) functional

Question 13

Decentralization increases when the discretion to spend money,to hire people,and to make similar decisions is moved farther up the hierarchy of authority.

Accepted Answer

A) True 
 B)False

Question 14

__________ statements are written statements of organizational purpose,which may include corporate ideas of service to society.

Accepted Answer

A) Resolution 
B) Mission 
C) Mindful 
D) Determination 
E) Employee 
A) Resolution 
B) Mission 
C) Mindful 
D) Determination 
E) Employee

Question 15

In the United States and Japan,it is generally expected that the primary beneficiary of business firms is the stockholder.

Accepted Answer

A) True 
 B)False

Question 16

Horizontal specialization is often referred to as the process of departmentation.

Accepted Answer

A) True 
 B)False

Question 17

All of the following statements about systems goals are correct EXCEPT:

Accepted Answer

A) in a very practical sense,systems goals represent short-term organizational characteristics that higher-level managers wish to promote. 
B) systems goals must often be balanced against one another. 
C) the relative importance of different systems goals can vary substantially across various types of organizations. 
D) systems goals are important to firms because they provide a road map that helps them link together various units of their organization to assure survival. 
E) accurately stated systems goals lock managers into a particular course of action. 
A) in a very practical sense,systems goals represent short-term organizational characteristics that higher-level managers wish to promote. 
B) systems goals must often be balanced against one another. 
C) the relative importance of different systems goals can vary substantially across various types of organizations. 
D) systems goals are important to firms because they provide a road map that helps them link together various units of their organization to assure survival. 
E) accurately stated systems goals lock managers into a particular course of action.

Question 18

__________ units focus on transforming raw materials and information into products and services.

Accepted Answer

A) Internal line 
B) External line 
C) Internal staff 
D) External staff 
E) Command and control 
A) Internal line 
B) External line 
C) Internal staff 
D) External staff 
E) Command and control

Question 19

__________ controls attempt to specify the manner in which tasks are to be accomplished.

Accepted Answer

A) Process 
B) Output 
C) Turnout 
D) Production 
E) Methods 
A) Process 
B) Output 
C) Turnout 
D) Production 
E) Methods

Question 20

For many organizations,systems goals include growth,productivity,stability,flexibility,prestige,and human resource maintenance.

Accepted Answer

A) True 
 B)False

Organization charts can be important to the extent that they accurately represent the "chain of command."

The relative importance of systems goals is fairly similar across different organizations.

__________ methods of coordination produce synergy by promoting dialogue,discussion,innovation,creativity,and learning,both within and across organizational units.

Deming's system of total quality management seems to work well when it is implemented in conjunction with and .

The notion that organizations have goals is very familiar simply because our world is one comprised of organizations.

Controls that focus on desired targets and allow managers to use their own methods for reaching defined targets are called __________ controls.

A good __________ says whom the firm will serve and how it will go about accomplishing its societal purpose.

New information technologies enable organizations to broaden the span of control,flatten their formal structures,and still maintain control of complex operations.

Historically,fewer than 10 percent of the privately owned businesses founded in a typical year can be expected to survive to their __________ birthday.

By claiming to provide specific types of __________,an organization can make legitimate claims over resources,individuals,markets,and products.

__________ involves the creation of guidelines so that similar work activities are repeatedly performed in a similar fashion.

Assigning managers to various committees is a(n)__________ method of coordination.

Decentralization increases when the discretion to spend money,to hire people,and to make similar decisions is moved farther up the hierarchy of authority.

__________ statements are written statements of organizational purpose,which may include corporate ideas of service to society.

In the United States and Japan,it is generally expected that the primary beneficiary of business firms is the stockholder.

Horizontal specialization is often referred to as the process of departmentation.

All of the following statements about systems goals are correct EXCEPT:

__________ units focus on transforming raw materials and information into products and services.

__________ controls attempt to specify the manner in which tasks are to be accomplished.

For many organizations,systems goals include growth,productivity,stability,flexibility,prestige,and human resource maintenance.

Introducing Organizational Behavior

Individual Differences,Values,and Diversity

Emotions,Attitudes,and Job Satisfaction

Perception,Attribution,and Learning

Motivation and Performance

Teams in Organizations

Teamwork and Team Performance

Decision-Making and Creativity

Conflict and Negotiation

Communication and Collaboration

Power and Politics

Leadership Essentials

Leadership Challenges and Organizational Change

Organizational Culture and Innovation

Strategy,Technology,and Organizational Design

Filters

Exam 16: Organizational Goals and Structures

Organization charts can be important to the extent that they accurately represent the "chain of command."

The relative importance of systems goals is fairly similar across different organizations.

__________ methods of coordination produce synergy by promoting dialogue,discussion,innovation,creativity,and learning,both within and across organizational units.

Deming's system of total quality management seems to work well when it is implemented in conjunction with __________ and __________.

The notion that organizations have goals is very familiar simply because our world is one comprised of organizations.

Controls that focus on desired targets and allow managers to use their own methods for reaching defined targets are called __________ controls.

A good __________ says whom the firm will serve and how it will go about accomplishing its societal purpose.

New information technologies enable organizations to broaden the span of control,flatten their formal structures,and still maintain control of complex operations.

Historically,fewer than 10 percent of the privately owned businesses founded in a typical year can be expected to survive to their __________ birthday.

By claiming to provide specific types of __________,an organization can make legitimate claims over resources,individuals,markets,and products.

__________ involves the creation of guidelines so that similar work activities are repeatedly performed in a similar fashion.

Assigning managers to various committees is a(n)__________ method of coordination.

Decentralization increases when the discretion to spend money,to hire people,and to make similar decisions is moved farther up the hierarchy of authority.

__________ statements are written statements of organizational purpose,which may include corporate ideas of service to society.

In the United States and Japan,it is generally expected that the primary beneficiary of business firms is the stockholder.

Horizontal specialization is often referred to as the process of departmentation.

All of the following statements about systems goals are correct EXCEPT:

__________ units focus on transforming raw materials and information into products and services.

__________ controls attempt to specify the manner in which tasks are to be accomplished.

For many organizations,systems goals include growth,productivity,stability,flexibility,prestige,and human resource maintenance.

Introducing Organizational Behavior

Individual Differences,Values,and Diversity

Emotions,Attitudes,and Job Satisfaction

Perception,Attribution,and Learning

Motivation and Performance

Teams in Organizations

Teamwork and Team Performance

Decision-Making and Creativity

Conflict and Negotiation

Communication and Collaboration

Power and Politics

Leadership Essentials

Leadership Challenges and Organizational Change

Organizational Culture and Innovation

Strategy,Technology,and Organizational Design

Filters

Deming's system of total quality management seems to work well when it is implemented in conjunction with and .