Question 1

_____ is a quality management system that gives titles to specialists and requires a cost-benefit analysis.

Accepted Answer

A)  Lean accounting 
B)  Business process reengineering 
C)  Kaizen 
D)  Six Sigma 
E)  Total Quality Management 
A)  Lean accounting 
B)  Business process reengineering 
C)  Kaizen 
D)  Six Sigma 
E)  Total Quality Management D

Question 2

According to W. Edwards Deming's system of profound knowledge, knowledge of variation involves understanding statistical variation.

Accepted Answer

A) True 
 B)False  True

Question 3

According to Walter Shewhart, _____.

Accepted Answer

A)  chance causes should be eliminated whenever possible 
B)  assignable causes could be ignored if they did not cause too much variation 
C)  the mean, upper control limit, and lower control limit are indicated by horizontal lines in the control chart 
D)  chance causes could be fixed 
E)  a control chart has time on the top axis and a plot of sample measurements 
A)  chance causes should be eliminated whenever possible 
B)  assignable causes could be ignored if they did not cause too much variation 
C)  the mean, upper control limit, and lower control limit are indicated by horizontal lines in the control chart 
D)  chance causes could be fixed 
E)  a control chart has time on the top axis and a plot of sample measurements C

Question 4

Determining how well products meet grade requirements is done by taking measurements and then interpreting those measurements.

Accepted Answer

A) True 
 B)False

Question 5

Describe standard deviation.

Accepted Answer

If the measurements of product samples a

Question 6

_____ is the management of production standards through statistical interpretation of random product measurements.

Accepted Answer

A)  Quality logistics 
B)  Quality systems 
C)  Quality management 
D)  Quality assurance 
E)  Quality control 
A)  Quality logistics 
B)  Quality systems 
C)  Quality management 
D)  Quality assurance 
E)  Quality control

Question 7

In general, it costs less to produce and measure products that have small tolerances.

Accepted Answer

A) True 
 B)False

Question 8

If the average height for adult men in the United States is approximately normally distributed with mean 70 inches and the standard deviation about 3 inches, it follows from the 68-95-99.7 rule that _____.

Accepted Answer

A)  68 percent of the men in the U.S. are between 64 inches and 67 inches in height 
B)  about 95 percent of the adult men in the U.S. are between 73 inches and 76 inches tall 
C)  99.7 percent of the men in the U.S. are between 61 inches and 79 inches tall 
D)  95 percent of men in the U.S. are between 61 inches and 64 inches tall 
E)  almost 99.7 percent of the men in the U.S. are between 61 inches and 76 inches tall 
A)  68 percent of the men in the U.S. are between 64 inches and 67 inches in height 
B)  about 95 percent of the adult men in the U.S. are between 73 inches and 76 inches tall 
C)  99.7 percent of the men in the U.S. are between 61 inches and 79 inches tall 
D)  95 percent of men in the U.S. are between 61 inches and 64 inches tall 
E)  almost 99.7 percent of the men in the U.S. are between 61 inches and 76 inches tall

Question 9

Which of the following pertains to ISO 9011?

Accepted Answer

A)  Fundamentals and vocabulary for this group of quality standards. 
B)  Standards for evaluating the quality management processes in an organization. 
C)  Ways to extend benefits of ISO 9001 to employees, owners, suppliers, partners, and society in general. 
D)  It is a guide for top management for overall quality improvement. 
E)  Guidance for auditing a quality system. 
A)  Fundamentals and vocabulary for this group of quality standards. 
B)  Standards for evaluating the quality management processes in an organization. 
C)  Ways to extend benefits of ISO 9001 to employees, owners, suppliers, partners, and society in general. 
D)  It is a guide for top management for overall quality improvement. 
E)  Guidance for auditing a quality system.

Question 10

Risk analysis is used to determine which of the risks the project faces could affect quality.

Accepted Answer

A) True 
 B)False

Question 11

As a rule, a cost-to-benefit analysis takes the form of a simple numeric ratio rather than a written analysis.

Accepted Answer

A) True 
 B)False

Question 12

_____ is the mathematical interpretation of numerical data.

Accepted Answer

The answer of _____ is the mathematical interpretation of numerical...

Question 13

An) _____ is a category of product or service requirements.

Accepted Answer

The answer of An) _____ is a category of product...

Question 14

Shewhart introduced the control chart that is also known as a type of _____ chart.

Accepted Answer

The answer of Shewhart introduced the control chart that is...

Question 15

Deming described his philosophy as a system of profound knowledge, which has four parts. Which of the following is NOT one of them?

Accepted Answer

A)  Appreciation of a system 
B)  Knowledge of variation 
C)  Theory of knowledge 
D)  Knowledge of psychology 
E)  Strategy of workforce planning 
A)  Appreciation of a system 
B)  Knowledge of variation 
C)  Theory of knowledge 
D)  Knowledge of psychology 
E)  Strategy of workforce planning

Question 16

To assist in developing standards for quality that would be the same between countries, an organization of 158 national standards groups formed the International Organization for Standardization ISO) that is headquartered in Switzerland.

Accepted Answer

A) True 
 B)False

Question 17

The _____ is a graphical representation of the contributing causes of a quality problem.

Accepted Answer

A)  flowchart 
B)  fishbone diagram 
C)  control chart 
D)  histogram 
E)  mind map 
A)  flowchart 
B)  fishbone diagram 
C)  control chart 
D)  histogram 
E)  mind map

Question 18

What are the two factors that all successful quality programs have?

Accepted Answer

All successful quality programs have:
F1

Question 19

A flowchart uses standard symbols to diagram a process that has branches.

Accepted Answer

A) True 
 B)False

Question 20

Atarimae hinshitsu _____.

Accepted Answer

A)  is the Japanese concept of making things work as they are intended to work 
B)  is the Japanese term for involvement of all members of the group 
C)  is the Japanese concept of learning from the way a user applies the product in order to improve it 
D)  is the Japanese concept that things should have an aesthetic quality and be pleasing to use 
E)  is the Japanese term for a major overhaul of an activity to eliminate all waste and create greater value 
A)  is the Japanese concept of making things work as they are intended to work 
B)  is the Japanese term for involvement of all members of the group 
C)  is the Japanese concept of learning from the way a user applies the product in order to improve it 
D)  is the Japanese concept that things should have an aesthetic quality and be pleasing to use 
E)  is the Japanese term for a major overhaul of an activity to eliminate all waste and create greater value

_____ is a quality management system that gives titles to specialists and requires a cost-benefit analysis.

According to W. Edwards Deming's system of profound knowledge, knowledge of variation involves understanding statistical variation.

According to Walter Shewhart, _____.

Determining how well products meet grade requirements is done by taking measurements and then interpreting those measurements.

Describe standard deviation.

_____ is the management of production standards through statistical interpretation of random product measurements.

In general, it costs less to produce and measure products that have small tolerances.

If the average height for adult men in the United States is approximately normally distributed with mean 70 inches and the standard deviation about 3 inches, it follows from the 68-95-99.7 rule that _____.

Which of the following pertains to ISO 9011?

Risk analysis is used to determine which of the risks the project faces could affect quality.

As a rule, a cost-to-benefit analysis takes the form of a simple numeric ratio rather than a written analysis.

_____ is the mathematical interpretation of numerical data.

An) _____ is a category of product or service requirements.

Shewhart introduced the control chart that is also known as a type of _____ chart.

Deming described his philosophy as a system of profound knowledge, which has four parts. Which of the following is NOT one of them?

To assist in developing standards for quality that would be the same between countries, an organization of 158 national standards groups formed the International Organization for Standardization ISO) that is headquartered in Switzerland.

The _____ is a graphical representation of the contributing causes of a quality problem.

What are the two factors that all successful quality programs have?

A flowchart uses standard symbols to diagram a process that has branches.

Atarimae hinshitsu _____.

Introduction to Project Management

Project Profiling

Project Phases and Organization

Understanding and Meeting Client Expectations

Working With People on Projects

Communication Technologies

Starting a Project

Project Time Management

Estimating and Managing Costs

Managing Project Risk

Project Procurement and Closure

Filters

Exam 10: Managing Project Quality

_____ is a quality management system that gives titles to specialists and requires a cost-benefit analysis.

According to W. Edwards Deming's system of profound knowledge, knowledge of variation involves understanding statistical variation.

According to Walter Shewhart, _____.

Determining how well products meet grade requirements is done by taking measurements and then interpreting those measurements.

Describe standard deviation.

_____ is the management of production standards through statistical interpretation of random product measurements.

In general, it costs less to produce and measure products that have small tolerances.

If the average height for adult men in the United States is approximately normally distributed with mean 70 inches and the standard deviation about 3 inches, it follows from the 68-95-99.7 rule that _____.

Which of the following pertains to ISO 9011?

Risk analysis is used to determine which of the risks the project faces could affect quality.

As a rule, a cost-to-benefit analysis takes the form of a simple numeric ratio rather than a written analysis.

_____ is the mathematical interpretation of numerical data.

An) _____ is a category of product or service requirements.

Shewhart introduced the control chart that is also known as a type of _____ chart.

Deming described his philosophy as a system of profound knowledge, which has four parts. Which of the following is NOT one of them?

To assist in developing standards for quality that would be the same between countries, an organization of 158 national standards groups formed the International Organization for Standardization ISO) that is headquartered in Switzerland.

The _____ is a graphical representation of the contributing causes of a quality problem.

What are the two factors that all successful quality programs have?

A flowchart uses standard symbols to diagram a process that has branches.

Atarimae hinshitsu _____.

Introduction to Project Management

Project Profiling

Project Phases and Organization

Understanding and Meeting Client Expectations

Working With People on Projects

Communication Technologies

Starting a Project

Project Time Management

Estimating and Managing Costs

Managing Project Risk

Project Procurement and Closure

Filters