Exam 13: Operations Management: Operational Dimensions

The use of a third-party logistics provider illustrates _____.

The major difference between computerized checkouts and electronic point-of-sale systems is that the electronic point-of-sale systems _____.

Prototype stores allow each outlet to utilize standardized operating procedures,reduce construction costs,and reinforce a consistent chain image.

The need for store personnel by season,week,day,and time period is ascertained with _____.

Delayed payment of bills by consumers is not possible with _____.

Rationalized retailing and prototype stores are most likely to be used by _____.

Uniform construction,layout,and operations standards are used in _____.

All crises affecting a retailer can be anticipated.

Planning for contingencies such as strikes,earthquakes,and lack of electricity is part of _____.

Based upon an analysis of selected retail tasks that need to be performed in a given time period,a retailer decided to rely on self-service.This illustrates the effective use of a(n)_____.

A retailer seeks to acquire and maintain a proper assortment of merchandise while keeping ordering,shipping,handling,and other costs in check in _____.

Which form of credit management system most closely resembles a check?

A retailer can shift credit management responsibilities to others via the use of third-party credit organizations (such as MasterCard and/or Visa)or through the use of debit cards.

Ordering costs,holding costs,and loss in profits due to stockouts are effectively controlled in _____.

A tool which lists all of the operating functions to be performed,their characteristics,and their timing is a(n)_____.

The top-down approach to space management involves less employee participation than the bottom-up approach to space management.

Which aspect of retail computerization has had the greatest impact on retailing?

Through _____,an employee can be easily shifted from stockperson to cashier as the need arises.

Poor morale and boredom caused by extreme specialization can be overcome through _____.

The full cost of many energy management renovations can rarely be recouped through lower annual energy costs.