Exam 9: Top Performance Through Empowerment, teamwork, and Communication

Mayuri's supervisor sends her an e-mail requesting updated financial figures as soon as possible.When Mayuri interprets the content and meaning of the e-mail,she is decoding the message.

Team level represents the average level of the team whereas team diversity represents the variance and abilities of the team members.

When Granitia Inc.was faced with serious quality problems and was forced to recall thousands of vehicles,the company quickly formed a temporary group of employees to brainstorm the problem.The team thus formed is an example of a(n)_______ team.

During the storming stage,team members focus on solving problems.

Complete the following using the terms listed. -_____ are groups of geographically or organizationally dispersed co-workers who use a combination of telecommunications and information technologies to accomplish an organizational task.

Cosette's marketing team disagrees on the way to advertise a product based on their past experiences.However,all members are attempting to reconcile their differences to produce an effective marketing strategy.Cosette's team is experiencing _____ conflict.

Which of the following statements is correct regarding stock option plans?

According to a research on team effectiveness,to achieve best results the ideal team size is usually _____ members.

Customer orders are considered to be an internal communication.

During the norming stage,team members reach consensus about the roles of the team leader and other participants.

Noise is mainly caused by physical factors like poor cell phone reception.

Complete the following using the terms listed. -During the _____,team members resolve differences,accept each other,and reach broad agreement about the roles of team leader and other participants.

Complete the following using the terms listed. -The meaningful exchange of information through messages is called _____.

Begum wants to encourage interaction among her team members and is planning to move to an open office space without cubicle walls.Begum is trying to promote _____.

All teams naturally complete the five stages of development.

With _______,employees receive stock shares or the value of the stock upon retiring or leaving the company.

Which stage of team development is marked by conflicts over the team's mission and the roles of team members?

Diversity among team members often decreases the chances of conflict.

_____ listening is the basis for effective communication.

Which of the following is a difference between cognitive conflict and affective conflict?