Exam 9: Top Performance Through Empowerment, teamwork, and Communication

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Explain the four types of listening behaviors.

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Norming is generally the longest stage of development.

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Casimir is conversing with her real estate agent,whom Casimir believes is trying to sell her an expensive property in order to receive a greater commission.Casimir is engaged in cynical listening.

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All teams should include people with similar skills who are committed to a common purpose.

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