Exam 9: Attracting and Retaining the Best Employees

The HRM specialists at A&C Company took the opportunity to increase productivity and decrease manual data analysis by using their microcomputer along with a commercial database management system (DBMS) to develop a ____. Now the company can readily identify specific organizational skills, eliminating the need to comb personnel files manually.

A list of key personnel as well as possible successors within a firm is called

The average cost of employee benefits is about ____ percent of total compensation.

Upper management needs to know the results of training evaluations because

Forecasting the human resources supply for a company is based on workforce statistics and industry growth projections provided by the United States Census Bureau.

Chandler Corporation is interested in attracting managers who can contribute new perspectives to the managerial process. Chandler should concentrate on

Attrition is a method of reducing the size of the workforce by permitting people who are within a few years of retirement to retire early with full benefits.

Human resources planning and recruiting are two of the activities carried out during the development phase of human resources management.

​Which of the following is not a major approach to performance feedback interviews:

For the past ten years, Savco has obtained its best employees from private employment agencies. Now that it has three additional jobs to fill, it will probably continue to use

Workplace diversity is forcing managers to learn to supervise and motivate people with a broader range of value systems.

Is employee performance feedback important in the appraisal process? Support your view.

The interview is part of

What is the problem-solving approach to performance feedback interviews?

When United Parcel Service (UPS) is looking for crews to fly its giant 747 cargo aircraft, it wants to hire the very best people to whom to entrust its extremely expensive equipment. Therefore, it looks for

Usually, the human resources department administers a(n) ____ program to introduce new employees to the organization.

Performance appraisal is the evaluation of an employee's current and potential levels of performance within a firm.