Exam 9: Attracting and Retaining the Best Employees

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When Russell Meyer started his new job, he was offered a cafeteria plan from which he could choose items such as health care, vision care, child care, life insurance, and membership at the company's gym. This is likely a type of

(Multiple Choice)
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The results of an evaluation should be discussed with an employee soon after the evaluation is completed.

(True/False)
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Which of the following is not a compensation decision?

(Multiple Choice)
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Bob White was assigned to a senior employee responsible for instructing new computer programmers. Because of this senior employee's instruction, White gained hands-on experience under normal working conditions. Bob experienced ____ training.

(Multiple Choice)
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Mr. Cole was due to give evaluations of his company's top managers in a few days. He had heard little from Tom Wilson, one of his sales managers, for the past eleven months. On looking over Tom's progress record, Cole saw that Tom usually met his monthly goals. Nevertheless, he was not an outstanding employee. However, this month Tom had submitted a marketing idea that tripled sales for five slow-moving products. When asked to name the outstanding sales manager of the year, Cole could not think of a person more worthy than Tom. Disappointed that they were overlooked, several top managers complained that, in his decision, Cole was

(Multiple Choice)
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After informing his employer that he had cancer, Maury was abruptly fired. The federal legislation that prohibits discrimination against qualified individuals with disabilities is

(Multiple Choice)
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A form of compensation whereby the employee receives a predetermined amount of benefit dollars to spend on a benefits package he or she has selected to meet individual needs is called a(n)

(Multiple Choice)
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​A method of training and development in which participants attend courses in a room with lessons taught by either an instructor brought in for the training session or an individual within the company who has special expertise in the subject matter is

(Multiple Choice)
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American Airlines found that for some jobs it was unwise to train workers on equipment used at the work site. Therefore, a special classroom facility was set up for instruction on operating equipment like that found in some departments. By doing this, American Airlines offered ____ training for some jobs.

(Multiple Choice)
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The phase of human resources management in which an employee's skills are improved and his or her capabilities are expanded is known as maintaining.

(True/False)
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John works for Texas Instruments. His tasks involve traveling to nearby colleges, interviewing students for hire after graduation, selecting certain ones to be invited for an office visit, and acquainting them with the facilities. He is in which phase of the HRM process?

(Multiple Choice)
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Soon after an employee was appraised, Steve Cohen discussed the results, explaining the basis for presenting rewards and telling the employee how to improve performance. In so doing, Cohen is providing

(Multiple Choice)
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Human resources management is the sole responsibility of line managers.

(True/False)
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The most humane form of workforce reduction is

(Multiple Choice)
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Gathering information about applicants for a position and choosing the most appropriate applicant is called

(Multiple Choice)
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Human resources management consists of or includes all activities involved in acquiring, maintaining, and developing an organization's human resources.

(True/False)
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The wage structure is almost always developed on the basis of job evaluation.

(True/False)
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A diversity program can be successful even without strong, sustained commitment from top management.

(True/False)
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When demand is forecast to be greater than supply, plans must be made to reduce the size of the workforce.

(True/False)
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What are the advantages and disadvantages of internal recruiting?

(Essay)
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