Question 1

All of the following are elements of an effective employee reward system except

Accepted Answer

A) enabling employees to satisfy basic needs. 
B) providing competitive rewards. 
C) distributing rewards fairly in the organization. 
D) recognizing that different people have different needs. 
E) maximizing the amount of money spent on employee compensation. 
A) enabling employees to satisfy basic needs. 
B) providing competitive rewards. 
C) distributing rewards fairly in the organization. 
D) recognizing that different people have different needs. 
E) maximizing the amount of money spent on employee compensation.

Question 2

Sally earned a 10 percent increase in her salary and received the entire increase at the beginning of the year, with the stipulation that she would not leave the company in that year. Five months later, she quit her job and went to work for a competitor. She had to return the 10 percent payment she had received because she had violated a rule for

Accepted Answer

A) lump-sum salary increase. 
B) profit-sharing. 
C) commission. 
D) employee benefit. 
E) wage compensation. 
A) lump-sum salary increase. 
B) profit-sharing. 
C) commission. 
D) employee benefit. 
E) wage compensation.

Question 3

As a form of training and development, Harry attended a gathering where he listened to a speech from someone who was twenty years his senior and had been in the business for forty years. Harry was engaged in what form of training and development?

Accepted Answer

A) Classroom lecture 
B) On-the-job learning 
C) Conference and seminars 
D) Role-playing 
E) Simulations 
A) Classroom lecture 
B) On-the-job learning 
C) Conference and seminars 
D) Role-playing 
E) Simulations

Question 4

Over the years, EnterBank management has successfully used the process of preparing managers and other professionals to assume increased responsibility in present and future positions. This practice is referred to as

Accepted Answer

A) employee training. 
B) simulation training. 
C) job orientation. 
D) skills inventorying. 
E) management development. 
A) employee training. 
B) simulation training. 
C) job orientation. 
D) skills inventorying. 
E) management development.

Question 5

The two main purposes of employment applications are to identify candidates for further consideration and to provide background information for interviewers.

Accepted Answer

A) True 
 B)False

Question 6

All of the following are relevant areas for employment tests except

Accepted Answer

A) aptitudes. 
B) skills. 
C) abilities. 
D) job-related knowledge. 
E) all of the above are relevant areas for employment tests. 
A) aptitudes. 
B) skills. 
C) abilities. 
D) job-related knowledge. 
E) all of the above are relevant areas for employment tests.

Question 7

Of the different forms of performance feedback interviews, which is the one whereby both the superior and the employee conduct an appraisal on that employee?

Accepted Answer

A) Tell-and-sell 
B) Problem-solving 
C) Objective 
D) Tell-and-listen 
E) Judgmental 
A) Tell-and-sell 
B) Problem-solving 
C) Objective 
D) Tell-and-listen 
E) Judgmental

Question 8

How does a replacement chart differ from a skills inventory? What is the purpose of each?

Accepted Answer

A replacement chart is a list of key per

Question 9

The 1998 annual report for Sears shows that, since 1978, it has experienced dramatic changes in the composition of its workforce. Sears has increased the number of women, blacks, and Hispanics in all job categories, including managerial, technical, and sales positions. This increase is most likely due to the company's

Accepted Answer

A) strong stand against reverse discrimination. 
B) new image. 
C) support of the OSHA amendments. 
D) strong stand on equal pay. 
E) affirmative action program. 
A) strong stand against reverse discrimination. 
B) new image. 
C) support of the OSHA amendments. 
D) strong stand on equal pay. 
E) affirmative action program.

Question 10

A list specifying qualifications necessary for a particular position is called a job

Accepted Answer

A) description. 
B) specification. 
C) analysis. 
D) orientation. 
E) inventory. 
A) description. 
B) specification. 
C) analysis. 
D) orientation. 
E) inventory.

Question 11

The type of pay raise in which the employee can receive the entire amount of the increase at the beginning of the year is called a(n)

Accepted Answer

A) incentive payment. 
B) lump-sum salary increase. 
C) commission salary increase. 
D) gain-sharing salary increase. 
E) percentage-of-salary payment. 
A) incentive payment. 
B) lump-sum salary increase. 
C) commission salary increase. 
D) gain-sharing salary increase. 
E) percentage-of-salary payment.

Question 12

Mr. Pines thought Ms. Smith was the ideal employee. Smith was an impressive person and attended all social functions of the company. However, during the past year she had trouble meeting sales quotas. Nevertheless, on her performance appraisal, Pines rated Smith as one of the top salespeople. On hearing this, other salespeople complained that Pines must guard against ____ in rating Smith.

Accepted Answer

A) allowing poor performance on one activity to influence his overall judgment 
B) allowing recent performance to be overemphasized 
C) discriminating on the basis of gender 
D) overemphasizing some issues and underemphasizing others 
E) discriminating on the basis of race and age 
A) allowing poor performance on one activity to influence his overall judgment 
B) allowing recent performance to be overemphasized 
C) discriminating on the basis of gender 
D) overemphasizing some issues and underemphasizing others 
E) discriminating on the basis of race and age

Question 13

As a human resources specialist, you were asked to briefly summarize the disadvantages of using internal recruiting. You have started your report by stating, "The main disadvantage of internal recruiting is that

Accepted Answer

A) there may be resentment among employees." 
B) promotion leaves another position to be filled." 
C) it helps hold on to quality personnel." 
D) job posting may be required." 
E) it brings in unfamiliar ideas and perspectives." 
A) there may be resentment among employees." 
B) promotion leaves another position to be filled." 
C) it helps hold on to quality personnel." 
D) job posting may be required." 
E) it brings in unfamiliar ideas and perspectives."

Question 14

All employers are required by law to provide certain benefits to their employees. An example of such a benefit would be

Accepted Answer

A) health insurance. 
B) unemployment insurance. 
C) reduced-price cafeterias. 
D) pension programs. 
E) life insurance. 
A) health insurance. 
B) unemployment insurance. 
C) reduced-price cafeterias. 
D) pension programs. 
E) life insurance.

Question 15

The president of the United States established the requirements for affirmative action in human resources practices among

Accepted Answer

A) all employers. 
B) employers on a voluntary basis. 
C) small employers with at least fifteen employees. 
D) all employers with fifty or more employees holding federal contracts in excess of $50,000. 
E) employers that never thought about establishing an affirmative action plan. 
A) all employers. 
B) employers on a voluntary basis. 
C) small employers with at least fifteen employees. 
D) all employers with fifty or more employees holding federal contracts in excess of $50,000. 
E) employers that never thought about establishing an affirmative action plan.

Question 16

Affirmative action in human resources practices requires employers with fifty or more employees holding federal government contracts in excess of $50,000 to actively encourage job applications from members of minority groups and

Accepted Answer

A) hire qualified employees from minority groups not fully represented in their organizations. 
B) pay equal wages for equal work. 
C) refrain from discrimination on the basis of sex, race, color, or religion. 
D) refrain from discrimination based on age. 
E) outlaw retirement of employees before age 70. 
A) hire qualified employees from minority groups not fully represented in their organizations. 
B) pay equal wages for equal work. 
C) refrain from discrimination on the basis of sex, race, color, or religion. 
D) refrain from discrimination based on age. 
E) outlaw retirement of employees before age 70.

Question 17

Senior management in your organization wants you to explain to the board of directors the key concept that makes compensation systems work. It would be correct to tell them that the ideal compensation system must

Accepted Answer

A) keep labor costs as low as possible. 
B) provide for employees needs while keeping labor costs within reasonable limits. 
C) pay the highest wages in the industry. 
D) encourage employees to work for as little as possible to keep company profits as high as possible. 
E) focus attention on benefits rather than on salaries, which are kept low on purpose. 
A) keep labor costs as low as possible. 
B) provide for employees needs while keeping labor costs within reasonable limits. 
C) pay the highest wages in the industry. 
D) encourage employees to work for as little as possible to keep company profits as high as possible. 
E) focus attention on benefits rather than on salaries, which are kept low on purpose.

Question 18

​When a manager performs a ____ he/she reviews the results of an employee's performance with the employee soon after completion of the employee's performance review.

Accepted Answer

A) ​performance feedback interview 
B) ​performance review 
C) ​analysis of performance 
D) ​tell-and-listen review 
A) ​performance feedback interview 
B) ​performance review 
C) ​analysis of performance 
D) ​tell-and-listen review

Question 19

The Employee Retirement Income Security Act passed in 1974 requires firms to provide a retirement plan for their employees.

Accepted Answer

A) True 
 B)False

Question 20

Generally, human resources management is a responsibility shared by line managers and

Accepted Answer

A) top management. 
B) unions. 
C) foremen. 
D) HRM specialists. 
E) vestibule centers. 
A) top management. 
B) unions. 
C) foremen. 
D) HRM specialists. 
E) vestibule centers.

All of the following are elements of an effective employee reward system except

As a form of training and development, Harry attended a gathering where he listened to a speech from someone who was twenty years his senior and had been in the business for forty years. Harry was engaged in what form of training and development?

Over the years, EnterBank management has successfully used the process of preparing managers and other professionals to assume increased responsibility in present and future positions. This practice is referred to as

The two main purposes of employment applications are to identify candidates for further consideration and to provide background information for interviewers.

All of the following are relevant areas for employment tests except

Of the different forms of performance feedback interviews, which is the one whereby both the superior and the employee conduct an appraisal on that employee?

How does a replacement chart differ from a skills inventory? What is the purpose of each?

A list specifying qualifications necessary for a particular position is called a job

The type of pay raise in which the employee can receive the entire amount of the increase at the beginning of the year is called a(n)

As a human resources specialist, you were asked to briefly summarize the disadvantages of using internal recruiting. You have started your report by stating, "The main disadvantage of internal recruiting is that

All employers are required by law to provide certain benefits to their employees. An example of such a benefit would be

The president of the United States established the requirements for affirmative action in human resources practices among

Affirmative action in human resources practices requires employers with fifty or more employees holding federal government contracts in excess of $50,000 to actively encourage job applications from members of minority groups and

Senior management in your organization wants you to explain to the board of directors the key concept that makes compensation systems work. It would be correct to tell them that the ideal compensation system must

When a manager performs a ____ he/she reviews the results of an employee's performance with the employee soon after completion of the employee's performance review.

The Employee Retirement Income Security Act passed in 1974 requires firms to provide a retirement plan for their employees.

Generally, human resources management is a responsibility shared by line managers and

Exploring the World of Business and Economics

Being Ethical and Socially Responsible

Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Creating a Flexible Organization

Producing Quality Goods and Services

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Social Media and E-Business

Using Management Information Systems and Accounting Information

Mastering Financial Management

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Exam 9: Attracting and Retaining the Best Employees

All of the following are elements of an effective employee reward system except

As a form of training and development, Harry attended a gathering where he listened to a speech from someone who was twenty years his senior and had been in the business for forty years. Harry was engaged in what form of training and development?

Over the years, EnterBank management has successfully used the process of preparing managers and other professionals to assume increased responsibility in present and future positions. This practice is referred to as

The two main purposes of employment applications are to identify candidates for further consideration and to provide background information for interviewers.

All of the following are relevant areas for employment tests except

Of the different forms of performance feedback interviews, which is the one whereby both the superior and the employee conduct an appraisal on that employee?

How does a replacement chart differ from a skills inventory? What is the purpose of each?

A list specifying qualifications necessary for a particular position is called a job

The type of pay raise in which the employee can receive the entire amount of the increase at the beginning of the year is called a(n)

As a human resources specialist, you were asked to briefly summarize the disadvantages of using internal recruiting. You have started your report by stating, "The main disadvantage of internal recruiting is that

All employers are required by law to provide certain benefits to their employees. An example of such a benefit would be

The president of the United States established the requirements for affirmative action in human resources practices among

Affirmative action in human resources practices requires employers with fifty or more employees holding federal government contracts in excess of $50,000 to actively encourage job applications from members of minority groups and

Senior management in your organization wants you to explain to the board of directors the key concept that makes compensation systems work. It would be correct to tell them that the ideal compensation system must

​When a manager performs a ____ he/she reviews the results of an employee's performance with the employee soon after completion of the employee's performance review.

The Employee Retirement Income Security Act passed in 1974 requires firms to provide a retirement plan for their employees.

Generally, human resources management is a responsibility shared by line managers and

Exploring the World of Business and Economics

Being Ethical and Socially Responsible

Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Creating a Flexible Organization

Producing Quality Goods and Services

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Social Media and E-Business

Using Management Information Systems and Accounting Information

Mastering Financial Management

Filters

When a manager performs a ____ he/she reviews the results of an employee's performance with the employee soon after completion of the employee's performance review.