Exam 14: Understanding Social Media and E-Business

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Website designers are examples of specialized human resources required by a firm that wishes to successfully carry on any significant e-business activities.

(True/False)
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Facebook has one of the largest social networks and one of the "stickiest" Web sites. ​

(True/False)
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​While the e-business use of social media for marketing and promotional purposes is primarily for building brand awareness, acquiring new customers, introducing new products, retaining current customers, and gaining customer insight, companies often find it also important for

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The two types of social media measurement are objective and subjective.

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A key advantage of the Internet is that it allows the customer to interact with the firm through e-business activities.

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The use of webinars and online informational promotional materials is most often related to businesses selling to​

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Which of the types of resources needed for an e-business is Storybook.com most likely to receive from an investor?

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Which of the following may leave users completely unaware that their movements and clicks on the Internet are being monitored?

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Online booksellers that seem to be following the same business activities are said to be using a B2B business model.

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After a company listens and pays attention to what is being said about a company through social media, what is the following step?​

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Social media is used by approximately ____ of online adults.​

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What do users say is their primary reason for using social media?​

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"Digital natives" are considered to be anyone​

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A wiki is an online collaborative working space.

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Objectives in a social media plan need to be specific as well as linked to clear actions that can be used to accomplish each objective.

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Which of the following is not a sentiment analysis measurement?

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Current estimates suggest that about ____ people in the world use the Web.

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In a forum, members of a community keep content updated and accurate.

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Online firms like Amazon.com that take a B2C model approach

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Tech savvy, digital natives born after 1980 are known as​

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