Exam 14: Understanding Social Media and E-Business
Exam 1: Exploring the World of Business and Economics248 Questions
Exam 2: Being Ethical and Socially Responsible274 Questions
Exam 3: Exploring Global Business252 Questions
Exam 4: Choosing a Form of Business Ownership213 Questions
Exam 5: Small Business, Entrepreneurship, and Franchises212 Questions
Exam 6: Understanding the Management Process196 Questions
Exam 7: Creating a Flexible Organization190 Questions
Exam 8: Producing Quality Goods and Services210 Questions
Exam 9: Attracting and Retaining the Best Employees217 Questions
Exam 10: Motivating and Satisfying Employees and Teams200 Questions
Exam 11: Building Customer Relationships Through Effective Marketing207 Questions
Exam 12: Creating and Pricing Products That Satisfy Customers270 Questions
Exam 13: Distributing and Promoting Products241 Questions
Exam 14: Understanding Social Media and E-Business157 Questions
Exam 15: Using Management Information Systems and Accounting Information183 Questions
Exam 16: Mastering Financial Management236 Questions
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Website designers are examples of specialized human resources required by a firm that wishes to successfully carry on any significant e-business activities.
(True/False)
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Facebook has one of the largest social networks and one of the "stickiest" Web sites.
(True/False)
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While the e-business use of social media for marketing and promotional purposes is primarily for building brand awareness, acquiring new customers, introducing new products, retaining current customers, and gaining customer insight, companies often find it also important for
(Multiple Choice)
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The two types of social media measurement are objective and subjective.
(True/False)
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A key advantage of the Internet is that it allows the customer to interact with the firm through e-business activities.
(True/False)
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The use of webinars and online informational promotional materials is most often related to businesses selling to
(Multiple Choice)
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Which of the types of resources needed for an e-business is Storybook.com most likely to receive from an investor?
(Multiple Choice)
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Which of the following may leave users completely unaware that their movements and clicks on the Internet are being monitored?
(Multiple Choice)
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Online booksellers that seem to be following the same business activities are said to be using a B2B business model.
(True/False)
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After a company listens and pays attention to what is being said about a company through social media, what is the following step?
(Multiple Choice)
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Social media is used by approximately ____ of online adults.
(Multiple Choice)
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What do users say is their primary reason for using social media?
(Multiple Choice)
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Objectives in a social media plan need to be specific as well as linked to clear actions that can be used to accomplish each objective.
(True/False)
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Which of the following is not a sentiment analysis measurement?
(Multiple Choice)
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Current estimates suggest that about ____ people in the world use the Web.
(Multiple Choice)
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In a forum, members of a community keep content updated and accurate.
(True/False)
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Online firms like Amazon.com that take a B2C model approach
(Multiple Choice)
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