Exam 6: Goals and Objectives

By supplying a mechanism for strategic feedback and review, the Balanced Scorecard helps organizations foster what kind of learning

The discipline of creating a Balanced Scorecard forces companies to integrate what two functions

The Dow Jones Sustainability index looks at competence in which of the following areas?

________________ is about how companies manage their business processes to produce an overall positive impact on society.

Avoiding performance issues ultimately increases the organization's overall effectiveness,

Financial outcomes are often short-term in nature and consequently focusing too much on financial measures may lead managers to overlook other key factors that might be very important to the longer-term viability of the organization.

Which of the following indicators of performance is easier to describe and quantify?

Which of the following questions should be addressed to determine whether your objective is measurable?

Goals and objectives are a not a basis for reward systems.

The Balanced Scorecard is aimed to make key improvements on a simple ________ system, particularly by more clearly tying goals and objectives to vision, mission, and strategy by branching out beyond purely financial goals and objectives.

Goals and objectives serve to accomplish all of the following EXCEPT:

A Balanced Scorecard relies on which of the following processes to bind short-term activities to long-term activities?

Goals are typically not set for the organization, but for the stakeholders outside the organization.

Characteristics of MBO includes which of the following?

A general objective has a much greater chance of being accomplished than a specific one.

What is the broader principle behind MBO

What is a tangible objective

_______________ is the net profit divided by total sales.

According to Drucker, managers should focus on the activity, not the result.

Objectives typically include which of the following?