Exam 13: Understanding Software: a Primer for Managers

Software (often on firmware) designed to make physical products and devices "smarter" by doing things like sharing usage information, helping diagnose problems, indicating maintenance schedules, providing alerts, or enabling devices to take orders from other systems is referred to as ___________.

A firm can mix and match components, linking software the firm has written with modules purchased from different enterprise software vendors.

Organizations that have created a robust set of Web services and APIs around their processes and procedures are often said to have a service-independent architecture.

Expedia used APIs to increase the distribution of travel products that it sells, relying on partners to plug into its technology and inventory.

What activities should a firm undertake to create and support its information systems? What does total cost of ownership refer to? What is its significance in a managerial context?

Achieving success in a project rarely lies in the strength of technology alone.

_____ are software systems designed to support interoperable machine-to-machine interaction over a network.

_____ refers to a software package that integrates the many functions of a business, such as accounting, finance, inventory management, and human resources.

Computer hardware refers to:

_____ provide the standards, syntax, statements, and instructions for writing computer software.

A(n) _____ is an application that includes an editor, a debugger, and a compiler, among other tools.

Which of the following characteristics is said to be Java's biggest selling point?

The rise of the Internet and distributed computing has led to an explosion in security losses by organizations worldwide.

Java programmers write code with specific commands for different operating systems, such as Windows, Mac OS X, and Linux.

Firms that invite other organizations to integrate with their systems via web services and APIs are often thought of as turning their products into _________.

_____ refers to the practice of ensuring that an organization's systems operate within required legal constraints, and organizational obligations.

Which of the following technologies is(are) being used to replace the older EDI for specifying data standards?

A PC, laptop, or any other small computer can be set up to run server software.

Which of the following is an example of application software?

_____ is a process-improvement approach that assists in assessing the maturity, quality, and development of certain organizational business processes, and suggests steps for their improvement.