Exam 2: Strategy and Technology: Concepts and Frameworks for Understanding What Separates Winners From Losers

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The set of activities through which a product or service is created and delivered to customers is known as a(n) _____.

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B

How does the Internet typically impact price transparency and information asymmetry?

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C

_____ exist when a product or service becomes more valuable as more people use it.

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Network Effects

According to TechCrunch, Facebook's development mantra, formerly, "Move Fast and Break Things" should now be "__________________ ."

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Operational effectiveness refers to:

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If a new entrant hopes to attract customers from an established incumbent, the new entrant must ensure that the value they offer exceeds the incumbents' value in addition to any perceived _____.

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If a firm's goods are highly differentiated, the Internet typically lessens the firm's bargaining power as a supplier.

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Market entry is the same as building a sustainable business.

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The internet is largely seen as lowering the entry barrier for new entrants, but firms that enter may have little chance of success unless they have a competitive advantage over existing rivals

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The degree to which complete information is available is known as _____.

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Timing and technology alone will not yield sustainable competitive advantage.

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The category of enterprise software known as ________________ is implemented in modules, offering the potential of automating an organization's entire value chain.

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Commodities are products or services that vary across multiple vendors.

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Netscape, which once controlled more than 80 percent of the market share in Web browsers, lost its dominant position when customers migrated to Internet Explorer, Microsoft's Web browser. Internet Explorer was easy to install and had no significant differences in terms of usability. This example serves to illustrate that:

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According to Porter, strategy is fundamentally about being _____.

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The _____ problem exists when rivals watch a pioneer's efforts, learn from their successes and missteps, and then enter the market quickly with a comparable or superior product at a lower cost.

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Consumers buying commodities are highly _____ since they have so many similar choices.

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_____ Law is said to be at play when the value of a product or service increases as its number of users expands.

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Many telecom firms began digging up the ground and laying webs of fiberglass to meet the growing demand for Internet connectivity. However, rivals and startups began to imitate these firms and soon these new assets were not so rare and each day they seemed to be less valuable. It can be inferred from this example that:

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Which of the following is a source of bargaining power of buyers?

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