Exam 4: Netflix in Two Acts: the Making of an E-Commerce Giant and the Uncertain Future of Atoms to Bits

_____ is a situation where two or more firms are both competitors and collaborators, or "frenemies."

_____ refers to removing an organization from a firm's distribution channel.

If fast-lane access or bandwidth caps become commonplace, Netflix could suffer.

Some 75 to 80 percent of what people watch on the service comes from Netflix _________

The act of taking a job traditionally performed by a designated agent (usually an employee) and outsourcing it to an undefined generally large group of people in the form of an open call is known as _____.

The shift from atoms to bits does not stand to impact content creators, middlemen, and retailers.

Collaborative filtering is a technology that allows customers to meet and select titles for viewing parties.

Choose the correct answer: Why is the “First-Sale Doctrine,” including understanding when it does and doesn’t apply, relevant to Netflix?

Firms with high churn rates are likely to be more profitable.

Netflix can send out any DVD it buys because of a Supreme Court ruling known as the _____.

Brand and advertising are synonyms for the same concept.

Provide a brief description of the basics of the Netflix DVD-by-mail business model.

A major factor in Netflix's success is competitive advantage.

In the context of the Netflix case, _____ refers to an extremely large selection of content or products.

Netflix competitors in streaming are small and mostly unprofitable.

Even if Netflix gave Cinematch away to its rivals, they would still not be able to make the same kind of accurate recommendations as Netflix. This is because of Netflix's _____.

In context to Netflix, what are the scale advantages associated with streaming?

Which of the following is true about the Netflix streaming business?

Internet retailers serve a larger geographic area with comparably smaller infrastructure and staff. This fact suggests that Internet businesses are more _____.

Which of the following is true of Netflix?