Exam 2: Strategy and Technology: Concepts and Frameworks for Understanding What Separates Winners From Losers

If there is the availability of a wide variety of undifferentiated commodity goods in a given market, and these products are available online, then bargaining power typically shifts to the buyer.

A firm's financial performance that consistently outperforms its industry's peers is known as operational effectiveness.

A decision situation where one party has more or better information than its counterparty is called a(n) _____.

When firms see distribution partners as rivals, this is known as Channel Conflict

Cisco's acquisition of Pur Digital, makers of the Flip video camera line, was largely considered a flop because comparable technology soon became a feature in other popular consumer electronics products.

A firm's financial performance that consistently outperforms its industry's peers is known as _____.

A firm is said to be _____ when it attempts to match the benefits of a successful position while maintaining its existing position.

Diagram and label all components in the Porter Five Forces model (also known as the Industry and Competitive Analysis model)?

Which of the following is not highlighted as a source of switching costs?

_____ exist when consumers incur an expense to move from one product or service to another.

The acronym API stands for:

Which of the following statements about technology is true?

Leveraging consumers to promote a product or service is known as _____.

A(n) _____ is the symbolic embodiment of all the information connected with a product or service.

List the various components of a value chain and give a brief description of each of them.

The paths through which products or services get to customers are known as _____.

The acronym NPE stands for:

When technology can be matched quickly, it is rarely a source of competitive advantage.

Businesses benefit from economies of scale when the cost of an investment can be used in serving a niche customer base.

Diagram and label the value chain, listing all primary and secondary components.