Question 1

As the size of a group increases, the output of ________.

Accepted Answer

A)  each group member tends to increase 
B)  each group member tends to decrease 
C)  the group decreases 
D)  the group stays the same 
A)  each group member tends to increase 
B)  each group member tends to decrease 
C)  the group decreases 
D)  the group stays the same

Question 2

Formal groups ________.

Accepted Answer

A)  meet at a regular time and place 
B)  are defined by an organization's structure 
C)  include people who share a common interest 
D)  include people who eat lunch together each day 
A)  meet at a regular time and place 
B)  are defined by an organization's structure 
C)  include people who share a common interest 
D)  include people who eat lunch together each day

Question 3

Asch's subjects were seen to give incorrect answers that they knew were incorrect in ________ of his studies.

Accepted Answer

A)  about half 
B)  more than half 
C)  about 35 percent 
D)  about 90 percent 
A)  about half 
B)  more than half 
C)  about 35 percent 
D)  about 90 percent

Question 4

In an electronics company, a cross-functional team is likely to have an engineer, a designer, a software specialist, and a marketing specialist all working on the same project.

Accepted Answer

A) True 
 B)False

Question 5

Asch's findings suggest that Chinese members of a global team might be expected to conform easily to the team's norms.

Accepted Answer

A) True 
 B)False

Question 6

During a recent meeting, a shouting match arose between a design manager and a marketing representative about a marketing plan for a new product. This team seems to be at the ________ stage of group development.

Accepted Answer

A)  conflict 
B)  forming 
C)  norming 
D)  storming 
A)  conflict 
B)  forming 
C)  norming 
D)  storming

Question 7

Rewards for team members should be distributed strictly on team performance.

Accepted Answer

A) True 
 B)False

Question 8

This is one thing that global teams usually fail to attain.

Accepted Answer

A)  team cohesiveness 
B)  consensus 
C)  team goals 
D)  organizational goals 
A)  team cohesiveness 
B)  consensus 
C)  team goals 
D)  organizational goals

Question 9

This kind of work group brings individuals together from different work disciplines with different knowledge and skills.

Accepted Answer

A)  formal group 
B)  cross-functional team 
C)  command group 
D)  self-managed team 
A)  formal group 
B)  cross-functional team 
C)  command group 
D)  self-managed team

Question 10

Work teams that perform at a high level typically fill ________ different team roles.

Accepted Answer

A)  six 
B)  eight 
C)  nine 
D)  ten 
A)  six 
B)  eight 
C)  nine 
D)  ten

Question 11

Autonomy is a ________ factor that contributes to team effectiveness.

Accepted Answer

A)  work design 
B)  context 
C)  process 
D)  composition 
A)  work design 
B)  context 
C)  process 
D)  composition

Question 12

This is a common and effective method of establishing group norms.

Accepted Answer

A)  playing of board games 
B)  teasing 
C)  published lists of norms 
D)  group norm websites 
A)  playing of board games 
B)  teasing 
C)  published lists of norms 
D)  group norm websites

Question 13

Disruptive effects of diversity on team performance can decline over time.

Accepted Answer

A) True 
 B)False

Question 14

Accountability for a work team is strictly on an individual basis.

Accepted Answer

A) True 
 B)False

Question 15

A group consists of individuals who share specific goals.

Accepted Answer

A) True 
 B)False

Question 16

Selection is important in the success of a team.

Accepted Answer

A) True 
 B)False

Question 17

A self-managed team is responsible for both completing tasks and managing itself.

Accepted Answer

A) True 
 B)False

Question 18

The Retreat (Scenario)
The first-line managers of ELH Inc. were sent on a retreat to Silver Falls for their inaugural strategic planning meeting. Few people knew each other, but their task was clear: design a new performance appraisal system for subordinates that would be effective and usable.
The first day, little was accomplished except for the jockeying to see who would be the official leader. Finally, Jim seemed to wrangle control and helped provide the first real direction for the group.
By the second day, the group seemed to begin working well. They spent the morning determining group standards with respect to how they would make decisions within the group and how to manage the idea-generation process.
On the third and fourth days, the managers got down to work and moved amazingly quickly, with ideas flowing freely. By the end of the fourth day, they had a workable system developed, and they felt satisfied. That night they all signed off on a new document to be presented to the regional manager the next day. They all felt a twinge of regret at having to break up the group and return to normal work life.
-When the management team left Silver Falls to return to their own teams and departments, they had just completed the ________ stage of group development.

Accepted Answer

A)  performing 
B)  storming 
C)  forming 
D)  adjourning 
A)  performing 
B)  storming 
C)  forming 
D)  adjourning

Question 19

Diversity within a group typically makes reaching consensus easier.

Accepted Answer

A) True 
 B)False

Question 20

On successful teams, individuals rarely play more than one role.

Accepted Answer

A) True 
 B)False

As the size of a group increases, the output of ________.

Formal groups ________.

Asch's subjects were seen to give incorrect answers that they knew were incorrect in ________ of his studies.

In an electronics company, a cross-functional team is likely to have an engineer, a designer, a software specialist, and a marketing specialist all working on the same project.

Asch's findings suggest that Chinese members of a global team might be expected to conform easily to the team's norms.

During a recent meeting, a shouting match arose between a design manager and a marketing representative about a marketing plan for a new product. This team seems to be at the ________ stage of group development.

Rewards for team members should be distributed strictly on team performance.

This is one thing that global teams usually fail to attain.

This kind of work group brings individuals together from different work disciplines with different knowledge and skills.

Work teams that perform at a high level typically fill ________ different team roles.

Autonomy is a ________ factor that contributes to team effectiveness.

This is a common and effective method of establishing group norms.

Disruptive effects of diversity on team performance can decline over time.

Accountability for a work team is strictly on an individual basis.

A group consists of individuals who share specific goals.

Selection is important in the success of a team.

A self-managed team is responsible for both completing tasks and managing itself.

Diversity within a group typically makes reaching consensus easier.

On successful teams, individuals rarely play more than one role.

Managers and Management

A History Module

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

A Quantitative Module

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

A Career Module

Managing Change and Innovation

Foundations of Individual Behavior

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

A Entrepreneurship Module

Filters

Exam 13: Understanding Groups and Managing Work Teams

As the size of a group increases, the output of ________.

Formal groups ________.

Asch's subjects were seen to give incorrect answers that they knew were incorrect in ________ of his studies.

In an electronics company, a cross-functional team is likely to have an engineer, a designer, a software specialist, and a marketing specialist all working on the same project.

Asch's findings suggest that Chinese members of a global team might be expected to conform easily to the team's norms.

During a recent meeting, a shouting match arose between a design manager and a marketing representative about a marketing plan for a new product. This team seems to be at the ________ stage of group development.

Rewards for team members should be distributed strictly on team performance.

This is one thing that global teams usually fail to attain.

This kind of work group brings individuals together from different work disciplines with different knowledge and skills.

Work teams that perform at a high level typically fill ________ different team roles.

Autonomy is a ________ factor that contributes to team effectiveness.

This is a common and effective method of establishing group norms.

Disruptive effects of diversity on team performance can decline over time.

Accountability for a work team is strictly on an individual basis.

A group consists of individuals who share specific goals.

Selection is important in the success of a team.

A self-managed team is responsible for both completing tasks and managing itself.

Diversity within a group typically makes reaching consensus easier.

On successful teams, individuals rarely play more than one role.

Managers and Management

A History Module

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

A Quantitative Module

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

A Career Module

Managing Change and Innovation

Foundations of Individual Behavior

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

A Entrepreneurship Module

Filters