Exam 13: Understanding Groups and Managing Work Teams

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Teams composed of individuals who function without a supervisor are called ________.

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Team skills ________.

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Individuals within a group ________.

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In a short essay, describe the characteristics of virtual teams.

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High cohesiveness combined with a very weak alignment between group goals and organizational goals typically results in this.

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When team members complain that they aren't being paid enough, the team has this kind of contextual problem.

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A team that lacks new, interesting, exciting ideas needs someone to fulfill this team role.

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High cohesiveness always results in a productivity increase.

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The behaviors required for successful team performance cannot be gained through training.

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The Retreat (Scenario) The first-line managers of ELH Inc. were sent on a retreat to Silver Falls for their inaugural strategic planning meeting. Few people knew each other, but their task was clear: design a new performance appraisal system for subordinates that would be effective and usable. The first day, little was accomplished except for the jockeying to see who would be the official leader. Finally, Jim seemed to wrangle control and helped provide the first real direction for the group. By the second day, the group seemed to begin working well. They spent the morning determining group standards with respect to how they would make decisions within the group and how to manage the idea-generation process. On the third and fourth days, the managers got down to work and moved amazingly quickly, with ideas flowing freely. By the end of the fourth day, they had a workable system developed, and they felt satisfied. That night they all signed off on a new document to be presented to the regional manager the next day. They all felt a twinge of regret at having to break up the group and return to normal work life. -The group was in the ________ stage when it was competing to see who would lead the group.

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The best way to eliminate social loafing is to make sure that team members are ________ for the team's goals.

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