Exam 11: Managing the Diverse Workforce

Scenario D: Theo,Diana,and Teddy,who work for different organizations,are comparing the diversity makeup of their respective companies.Theo states that in his workplace there are few minority employees and most of them have low-status jobs.In contrast,Diana states that her company values diversity and seeks to fully integrate gender,racial,and minority group members,both formally and informally.Finally,Teddy states that his organization also has a diverse workforce and that it uses affirmative action to manage it;however,he says that most minority employees are placed in similar job positions. -Theo's place of work,where there are few minority employees and most of them have low-status jobs,is most likely a ________ organization.

Employers that offer onsite child care report that it

In order to give employees exposure and experience in line jobs so as to make senior management positions more attainable,companies offer

The term diversity refers primarily to skin color and gender.

Allowing older employees to work fewer hours per week as a strategy to attract and retain these experienced people is known as

One way to confront the biases,stereotypes,inexperience,and tensions that make communication,teamwork,and leadership in a diverse workforce challenging is by treating diversity not as a problem to be tolerated or solved but as a resource the organization can capitalize on,even though doing so can be difficult.This approach has been described as ________ differences.

By definition,diversity leads to greater cohesiveness.

An organization that has a relatively diverse employee population and makes an effort to involve employees from different gender,racial,or cultural backgrounds is a(n)________ organization.

Each demographic group is made up of

Scenario B: The Oxford Corporation has introduced a new program called "Stay and Grow with Oxford." It has several different components. 1.The company operates in a rural area where there are few minority employees.It has set up regular meetings for its minority employees in the area to meet,exchange information about activities and housing options,and socialize. 2.Since many of the managers are nearing retirement age,one component of the program pairs older managers with promising young minority managers in order to offer their youthful counterparts career advice and introduce them to the company's top management. 3.Because members of some minority groups recognize holidays other than those celebrated by the majority,the company has introduced a flexible work system that allows these employees to take time off during their holidays. -In Scenario B,the "Stay to Grow with Oxford" program appears to be designed to

Scenario B: The Oxford Corporation has introduced a new program called "Stay and Grow with Oxford." It has several different components. 1.The company operates in a rural area where there are few minority employees.It has set up regular meetings for its minority employees in the area to meet,exchange information about activities and housing options,and socialize. 2.Since many of the managers are nearing retirement age,one component of the program pairs older managers with promising young minority managers in order to offer their youthful counterparts career advice and introduce them to the company's top management. 3.Because members of some minority groups recognize holidays other than those celebrated by the majority,the company has introduced a flexible work system that allows these employees to take time off during their holidays. -The second component of Oxford Industries' "Stay and Grow with Oxford" program,pairing older managers with promising young minority managers,is an example of

The average full-time working woman earns just over ________ percent as much as men in the same job.

Diversity in work teams encourages ________ because people from different backgrounds bring different perspectives.

As the supervisor of a large and diverse group,Mike is aware that communication problems are bound to happen.When one employee said he "didn't care to" do a particular job,Mike at first thought he was refusing to do something-until he learned that for the employee,who grew up in the rural South,"I don't care to" meant "I don't mind." In his role as manager over this employee and many others who come from various cultural backgrounds,Mike's most important job as a communicator is to

List and discuss the basic components of an effective sexual harassment policy.

Scenario B: The Oxford Corporation has introduced a new program called "Stay and Grow with Oxford." It has several different components. 1.The company operates in a rural area where there are few minority employees.It has set up regular meetings for its minority employees in the area to meet,exchange information about activities and housing options,and socialize. 2.Since many of the managers are nearing retirement age,one component of the program pairs older managers with promising young minority managers in order to offer their youthful counterparts career advice and introduce them to the company's top management. 3.Because members of some minority groups recognize holidays other than those celebrated by the majority,the company has introduced a flexible work system that allows these employees to take time off during their holidays. -The third component of Oxford Industries' "Stay and Grow with Oxford" program,allowing members of minority groups to work a flexible schedule that allows them time off to celebrate holidays recognized by their group,is an example of

Contrast managing diversity with affirmative action,and provide examples of each.

Asian Americans,women,people with disabilities,immigrants,and gay people are all examples of ________ groups whose members typically share certain values,attitudes,and perspectives.

Components of an effective sexual harassment policy include

Studies have shown that the most effective way for companies to achieve diversity is to