Question 1

The central question of feedforward control is: "What can be done to improve things right now?"

Accepted Answer

A) True 
 B)False

Question 2

The ___ form of inventory control automatically orders a fixed number of items every time an inventory level falls to a predetermined point.

Accepted Answer

A)  just-in-time scheduling 
B)  reakeven 
C)  balanced scorecard 
D)  asset management 
E)  economic order quantity 
A)  just-in-time scheduling 
B)  reakeven 
C)  balanced scorecard 
D)  asset management 
E)  economic order quantity

Question 3

Which of the following is true of market control?

Accepted Answer

A)  It is the way business firms use budgets for personnel, equipment, travel expenses, and the like to keep behaviour targeted within set limits. 
B)  It is the way business firms emphasize hierarchy and authority. 
C)  It is the way business firms influence employees and members to display common behaviour patterns. 
D)  It is the way business firms adjust products, pricing, promotions, and other practices in response to customer feedback and what competitors are doing. 
E)  It is the way business firms harness the power of group cohesiveness and collective identity. 
A)  It is the way business firms use budgets for personnel, equipment, travel expenses, and the like to keep behaviour targeted within set limits. 
B)  It is the way business firms emphasize hierarchy and authority. 
C)  It is the way business firms influence employees and members to display common behaviour patterns. 
D)  It is the way business firms adjust products, pricing, promotions, and other practices in response to customer feedback and what competitors are doing. 
E)  It is the way business firms harness the power of group cohesiveness and collective identity.

Question 4

Liquidity ratios measure a firm's ability to meet short-term obligations.

Accepted Answer

A) True 
 B)False

Question 5

The problem with performance measurement is that the things that get measured don't often happen.

Accepted Answer

A) True 
 B)False

Question 6

Organizations typically operate within the limitations set by the budget.

Accepted Answer

A) True 
 B)False

Question 7

Just-in-time scheduling automatically orders a fixed number of items every time an inventory level falls to a predetermined point.

Accepted Answer

A) True 
 B)False

Question 8

Calculate the debt ratio from the following information: Land and building = $500,000
Machinery = $300,000
Cash in hand = $400,000
Total debts = $300,000.

Accepted Answer

A)  3:4 
B)  1:4 
C)  2:3 
D)  2:2 
E)  1:3 
A)  3:4 
B)  1:4 
C)  2:3 
D)  2:2 
E)  1:3

Question 9

___ control is also known as preliminary control.

Accepted Answer

A)  Concurrent 
B)  Steering 
C)  Feedback 
D)  Feedforward 
E)  Throughput 
A)  Concurrent 
B)  Steering 
C)  Feedback 
D)  Feedforward 
E)  Throughput

Question 10

An example of clan control in operation is when

Accepted Answer

A)  individuals in an organization act, talk, behave and dress in similar manners. 
B)  the organization downsizes people of similar gender and background. 
C)  the organization begins to look like the federal government. 
D)  all the members of upper management vacation together. 
E)  hiring practices start to suggest that nepotism is at play. 
A)  individuals in an organization act, talk, behave and dress in similar manners. 
B)  the organization downsizes people of similar gender and background. 
C)  the organization begins to look like the federal government. 
D)  all the members of upper management vacation together. 
E)  hiring practices start to suggest that nepotism is at play.

Question 11

The first step to the control process is to ___.

Accepted Answer

A)  measure actual performance 
B)  compare results with objectives 
C)  establish performance objectives and standards 
D)  take corrective actions 
E)  compare results with standards 
A)  measure actual performance 
B)  compare results with objectives 
C)  establish performance objectives and standards 
D)  take corrective actions 
E)  compare results with standards

Question 12

Input standards differ from output standards in that input standards measure ___.

Accepted Answer

A)  actual outcomes 
B)  earnings per share 
C)  work results 
D)  work efforts 
E)  error rates 
A)  actual outcomes 
B)  earnings per share 
C)  work results 
D)  work efforts 
E)  error rates

Question 13

Margit is a project manager. She has a very complex assignment that requires tight control and planning. She uses a project management tool that breaks her project into a series of small, sub-activities that have clear beginning and end points. The result of this activity is a diagram showing the various interrelationships necessary to complete the project. Margit is using what tool?

Accepted Answer

A)  a Gantt chart 
B)  CRM 
C)  CPM/PERT 
D)  breakeven analysis 
E)  after-action review 
A)  a Gantt chart 
B)  CRM 
C)  CPM/PERT 
D)  breakeven analysis 
E)  after-action review

Question 14

Drelex, a jute bag manufacturing company, checks the consistency and quality of all the raw materials before forwarding them to the production department. This is done to ensure that the bags produced are tough and strong. Which of the following types of control is being implemented by the company?

Accepted Answer

A)  feedback control 
B)  output control 
C)  throughput control 
D)  concurrent control 
E)  feedforward control 
A)  feedback control 
B)  output control 
C)  throughput control 
D)  concurrent control 
E)  feedforward control

Question 15

Calculate the current ratio from the following information: Sales = $14,000
Bills receivable = $100,000
Cash in hand = $40,000
Current liabilities = $50,000
Inventories = $40,000
Net Income = $5,600.

Accepted Answer

A)  8:5 
B)  3.6:1 
C)  0.4:1 
D)  3:5 
E)  2:3 
A)  8:5 
B)  3.6:1 
C)  0.4:1 
D)  3:5 
E)  2:3

Question 16

Managers rely on ___ to perform what-if calculations under different projected cost and revenue conditions.

Accepted Answer

A)  CPM/PERT 
B)  Gantt charts 
C)  critical path method 
D)  breakeven analysis 
E)  just-in-time scheduling 
A)  CPM/PERT 
B)  Gantt charts 
C)  critical path method 
D)  breakeven analysis 
E)  just-in-time scheduling

Question 17

Which of the following is true of clan control?

Accepted Answer

A)  It influences behaviour through norms and expectations set by the organizational culture. 
B)  It uses budgets for personnel, equipment, travel expenses, and the like to keep behaviour targeted within set limits. 
C)  It flows through the organization's hierarchy of authority. 
D)  It refers to the influence of customers and competition on the behaviour of organizations and their members. 
E)  It gives people freedom to work on their own. 
A)  It influences behaviour through norms and expectations set by the organizational culture. 
B)  It uses budgets for personnel, equipment, travel expenses, and the like to keep behaviour targeted within set limits. 
C)  It flows through the organization's hierarchy of authority. 
D)  It refers to the influence of customers and competition on the behaviour of organizations and their members. 
E)  It gives people freedom to work on their own.

Question 18

A project manager's job is to ensure that a project is completed on time, within budget, and consistent with the project's objectives.

Accepted Answer

A) True 
 B)False

Question 19

Steering control takes place ___.

Accepted Answer

A)  during the work process 
B)  reactively in an organization 
C)  before work begins 
D)  after the work is completed 
E)  to correct mistakes already made 
A)  during the work process 
B)  reactively in an organization 
C)  before work begins 
D)  after the work is completed 
E)  to correct mistakes already made

Question 20

When balanced scorecard measures are taken into consideration, critical management reviews have stronger links to performance.

Accepted Answer

A) True 
 B)False

The central question of feedforward control is: "What can be done to improve things right now?"

The ___ form of inventory control automatically orders a fixed number of items every time an inventory level falls to a predetermined point.

Which of the following is true of market control?

Liquidity ratios measure a firm's ability to meet short-term obligations.

The problem with performance measurement is that the things that get measured don't often happen.

Organizations typically operate within the limitations set by the budget.

Just-in-time scheduling automatically orders a fixed number of items every time an inventory level falls to a predetermined point.

Calculate the debt ratio from the following information: Land and building = $500,000 Machinery = $300,000 Cash in hand = $400,000 Total debts = $300,000.

___ control is also known as preliminary control.

An example of clan control in operation is when

The first step to the control process is to ___.

Input standards differ from output standards in that input standards measure ___.

Drelex, a jute bag manufacturing company, checks the consistency and quality of all the raw materials before forwarding them to the production department. This is done to ensure that the bags produced are tough and strong. Which of the following types of control is being implemented by the company?

Calculate the current ratio from the following information: Sales = $14,000 Bills receivable = $100,000 Cash in hand = $40,000 Current liabilities = $50,000 Inventories = $40,000 Net Income = $5,600.

Managers rely on ___ to perform what-if calculations under different projected cost and revenue conditions.

Which of the following is true of clan control?

A project manager's job is to ensure that a project is completed on time, within budget, and consistent with the project's objectives.

Steering control takes place ___.

When balanced scorecard measures are taken into consideration, critical management reviews have stronger links to performance.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

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Exam 9: Control Processes and Systems

The central question of feedforward control is: "What can be done to improve things right now?"

The ___ form of inventory control automatically orders a fixed number of items every time an inventory level falls to a predetermined point.

Which of the following is true of market control?

Liquidity ratios measure a firm's ability to meet short-term obligations.

The problem with performance measurement is that the things that get measured don't often happen.

Organizations typically operate within the limitations set by the budget.

Just-in-time scheduling automatically orders a fixed number of items every time an inventory level falls to a predetermined point.

Calculate the debt ratio from the following information: Land and building = $500,000 Machinery = $300,000 Cash in hand = $400,000 Total debts = $300,000.

___ control is also known as preliminary control.

An example of clan control in operation is when

The first step to the control process is to ___.

Input standards differ from output standards in that input standards measure ___.

Drelex, a jute bag manufacturing company, checks the consistency and quality of all the raw materials before forwarding them to the production department. This is done to ensure that the bags produced are tough and strong. Which of the following types of control is being implemented by the company?

Calculate the current ratio from the following information: Sales = $14,000 Bills receivable = $100,000 Cash in hand = $40,000 Current liabilities = $50,000 Inventories = $40,000 Net Income = $5,600.

Managers rely on ___ to perform what-if calculations under different projected cost and revenue conditions.

Which of the following is true of clan control?

A project manager's job is to ensure that a project is completed on time, within budget, and consistent with the project's objectives.

Steering control takes place ___.

When balanced scorecard measures are taken into consideration, critical management reviews have stronger links to performance.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters