Question 1

Bureaucratic control differs from clan control in that bureaucratic control

Accepted Answer

A)  influences behaviour through norms and expectations set by the organizational culture. 
B)  emphasizes hierarchy and authority. 
C)  harnesses the power of group cohesiveness and collective identity. 
D)  gives people freedom to work on their own. 
E)  encourages participation, empowerment, and involvement. 
A)  influences behaviour through norms and expectations set by the organizational culture. 
B)  emphasizes hierarchy and authority. 
C)  harnesses the power of group cohesiveness and collective identity. 
D)  gives people freedom to work on their own. 
E)  encourages participation, empowerment, and involvement.

Question 2

The goal of the policies and procedures regarding sexual harassment is to make sure that members behave toward one another respectfully and in ways that offer no suggestion of sexual pressures or improprieties in the workplace.

Accepted Answer

A) True 
 B)False

Question 3

The central question of ___ control is: "What needs to be done before we begin?"

Accepted Answer

A)  damage 
B)  feedforward 
C)  concurrent 
D)  feedback 
E)  post-action 
A)  damage 
B)  feedforward 
C)  concurrent 
D)  feedback 
E)  post-action

Question 4

___ control is also known as steering control.

Accepted Answer

A)  Feedback 
B)  Post-action 
C)  Concurrent 
D)  Feedforward 
E)  Preliminary 
A)  Feedback 
B)  Post-action 
C)  Concurrent 
D)  Feedforward 
E)  Preliminary

Question 5

The four steps of the control process are: establish performance objectives and standards; measure actual performance; compare actual performance with objectives and standards; and ___.

Accepted Answer

A)  take corrective action as needed 
B)  reap the profits 
C)  pay for the losses 
D)  redefine the objectives 
E)  continue as before 
A)  take corrective action as needed 
B)  reap the profits 
C)  pay for the losses 
D)  redefine the objectives 
E)  continue as before

Question 6

Karzon Ltd., a car manufacturing company, calculated its debt ratio to be 2:5. Calculate the total debt for Karzon Ltd., from the following information: Cash in hand = $120,000
Cash at bank = $180,000
Bills receivable = $200,000
Bills payable = $180,000
Land and building = $250,000
Inventories = $50,000
Machinery = $100,000.

Accepted Answer

A)  $360,000 
B)  $240,000 
C)  $280,000 
D)  $300,000 
E)  $270,000 
A)  $360,000 
B)  $240,000 
C)  $280,000 
D)  $300,000 
E)  $270,000

Question 7

Asset management ratios focus on the relationship between profits and either average inventory or total assets.

Accepted Answer

A) True 
 B)False

Question 8

Procedures and policies regarding sexual harassment are designed to

Accepted Answer

A)  promote safety in the workplace. 
B)  avoid lawsuits. 
C)  provide guidelines for elimination of any sexual improprieties and sexual pressures. 
D)  to scare individuals in the workplace. 
E)  discourage dating in the workplace. 
A)  promote safety in the workplace. 
B)  avoid lawsuits. 
C)  provide guidelines for elimination of any sexual improprieties and sexual pressures. 
D)  to scare individuals in the workplace. 
E)  discourage dating in the workplace.

Question 9

Inventory control by economic order quantity orders replacements whenever inventory level falls to a predetermined point.

Accepted Answer

A) True 
 B)False

Question 10

Stacey was asked to provide her manager with an estimate of how efficient the firm is using its assets. Therefore, Stacey calculated a(n) ___ ratio called total asset turnover.

Accepted Answer

A)  leverage 
B)  activity 
C)  profitability 
D)  liquidity 
E)  asset management 
A)  leverage 
B)  activity 
C)  profitability 
D)  liquidity 
E)  asset management

Question 11

When the control equation identifies a situation in which actual performance is less than desired performance, the situation is called ___.

Accepted Answer

A)  substandard performance 
B)  a performance downfall 
C)  a problem situation 
D)  a losing situation 
E)  a managerial problem 
A)  substandard performance 
B)  a performance downfall 
C)  a problem situation 
D)  a losing situation 
E)  a managerial problem

Question 12

The purpose of controlling is to make sure plans are achieved and that actual performance meets or surpasses objectives.

Accepted Answer

A) True 
 B)False

Question 13

A management exception known as the ___ occurs when actual performance is above the standard.

Accepted Answer

A)  original assumption 
B)  expected end result 
C)  predicted end result 
D)  opportunity situation 
E)  intended course of action 
A)  original assumption 
B)  expected end result 
C)  predicted end result 
D)  opportunity situation 
E)  intended course of action

Question 14

Liquidity differs from leverage in that liquidity is the

Accepted Answer

A)  ability to operate at minimum cost. 
B)  ability to use resources efficiently. 
C)  ability to generate cash to pay bills. 
D)  ability to earn more in returns than the cost of debt. 
E)  ability to earn revenues greater than costs. 
A)  ability to operate at minimum cost. 
B)  ability to use resources efficiently. 
C)  ability to generate cash to pay bills. 
D)  ability to earn more in returns than the cost of debt. 
E)  ability to earn revenues greater than costs.

Question 15

Projects are unique one-time events that occur within a defined time period.

Accepted Answer

A) True 
 B)False

Question 16

Budgets do not provide points of control. They are merely estimates of expenses.

Accepted Answer

A) True 
 B)False

Question 17

With reference to profitability, Net margin = ___.

Accepted Answer

A)  Net Income ÷ Owner's Equity 
B)  Net Income ÷ Sales 
C)  Net Income ÷ Total Assets 
D)  Net Income ÷ Inventories 
E)  Net Income ÷ Debts 
A)  Net Income ÷ Owner's Equity 
B)  Net Income ÷ Sales 
C)  Net Income ÷ Total Assets 
D)  Net Income ÷ Inventories 
E)  Net Income ÷ Debts

Question 18

Which of the following is the definition of controlling found in the textbook?

Accepted Answer

A)  Controlling refers to actions taken to reverse negative behavioural trends of employees. 
B)  Controlling is the monitoring of the fiscal results of managerial policies. 
C)  Controlling is the management process that separates the clever manager from the dim-witted manager. 
D)  Controlling is a process of measuring performance and taking action to ensure desired results. 
E)  Controlling is the set of actions that a manager takes to prevent inventory shrinkage. 
A)  Controlling refers to actions taken to reverse negative behavioural trends of employees. 
B)  Controlling is the monitoring of the fiscal results of managerial policies. 
C)  Controlling is the management process that separates the clever manager from the dim-witted manager. 
D)  Controlling is a process of measuring performance and taking action to ensure desired results. 
E)  Controlling is the set of actions that a manager takes to prevent inventory shrinkage.

Question 19

Dealing with an identified need can point toward performance threat or deficiency - when actual performance is more than desired.

Accepted Answer

A) True 
 B)False

Question 20

___ is a function of the controlling process.

Accepted Answer

A)  Creating structures 
B)  Setting directions 
C)  Measuring performances 
D)  Allocating resources 
E)  Inspiring efforts 
A)  Creating structures 
B)  Setting directions 
C)  Measuring performances 
D)  Allocating resources 
E)  Inspiring efforts

Bureaucratic control differs from clan control in that bureaucratic control

The goal of the policies and procedures regarding sexual harassment is to make sure that members behave toward one another respectfully and in ways that offer no suggestion of sexual pressures or improprieties in the workplace.

The central question of ___ control is: "What needs to be done before we begin?"

___ control is also known as steering control.

The four steps of the control process are: establish performance objectives and standards; measure actual performance; compare actual performance with objectives and standards; and ___.

Asset management ratios focus on the relationship between profits and either average inventory or total assets.

Procedures and policies regarding sexual harassment are designed to

Inventory control by economic order quantity orders replacements whenever inventory level falls to a predetermined point.

Stacey was asked to provide her manager with an estimate of how efficient the firm is using its assets. Therefore, Stacey calculated a(n) ___ ratio called total asset turnover.

When the control equation identifies a situation in which actual performance is less than desired performance, the situation is called ___.

The purpose of controlling is to make sure plans are achieved and that actual performance meets or surpasses objectives.

A management exception known as the ___ occurs when actual performance is above the standard.

Liquidity differs from leverage in that liquidity is the

Projects are unique one-time events that occur within a defined time period.

Budgets do not provide points of control. They are merely estimates of expenses.

With reference to profitability, Net margin = ___.

Which of the following is the definition of controlling found in the textbook?

Dealing with an identified need can point toward performance threat or deficiency - when actual performance is more than desired.

___ is a function of the controlling process.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters

Exam 9: Control Processes and Systems

Bureaucratic control differs from clan control in that bureaucratic control

The goal of the policies and procedures regarding sexual harassment is to make sure that members behave toward one another respectfully and in ways that offer no suggestion of sexual pressures or improprieties in the workplace.

The central question of ___ control is: "What needs to be done before we begin?"

___ control is also known as steering control.

The four steps of the control process are: establish performance objectives and standards; measure actual performance; compare actual performance with objectives and standards; and ___.

Asset management ratios focus on the relationship between profits and either average inventory or total assets.

Procedures and policies regarding sexual harassment are designed to

Inventory control by economic order quantity orders replacements whenever inventory level falls to a predetermined point.

Stacey was asked to provide her manager with an estimate of how efficient the firm is using its assets. Therefore, Stacey calculated a(n) ___ ratio called total asset turnover.

When the control equation identifies a situation in which actual performance is less than desired performance, the situation is called ___.

The purpose of controlling is to make sure plans are achieved and that actual performance meets or surpasses objectives.

A management exception known as the ___ occurs when actual performance is above the standard.

Liquidity differs from leverage in that liquidity is the

Projects are unique one-time events that occur within a defined time period.

Budgets do not provide points of control. They are merely estimates of expenses.

With reference to profitability, Net margin = ___.

Which of the following is the definition of controlling found in the textbook?

Dealing with an identified need can point toward performance threat or deficiency - when actual performance is more than desired.

___ is a function of the controlling process.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters