Question 1

According to the three-needs theory,the best managers tend to be ________.

Accepted Answer

A) low in the need for affiliation 
B) low in the need for power 
C) high in the need for security 
D) high in the need for achievement 
A) low in the need for affiliation 
B) low in the need for power 
C) high in the need for security 
D) high in the need for achievement

Question 2

________ theory says that behavior is a function of its consequences.

Accepted Answer

A) Reinforcement 
B) Goal-setting 
C) Equity 
D) Two-factor 
A) Reinforcement 
B) Goal-setting 
C) Equity 
D) Two-factor

Question 3

According to the JCM,which job characteristic leads to an employee experiencing responsibility for outcomes of his or her work?

Accepted Answer

A) task significance 
B) autonomy 
C) feedback 
D) skill variety 
A) task significance 
B) autonomy 
C) feedback 
D) skill variety

Question 4

Which of the following is a framework for analyzing and designing jobs that identifies five primary core job dimensions,their interrelationships,and their impact on outcomes.

Accepted Answer

A) relational perspective of work design 
B) job skill matrix 
C) job characteristics model 
D) job descriptive index 
A) relational perspective of work design 
B) job skill matrix 
C) job characteristics model 
D) job descriptive index

Question 5

To maximize motivation among today's workforce,managers need to think in terms of ________.

Accepted Answer

A) job autonomy 
B) flexibility 
C) job security 
D) compensation 
A) job autonomy 
B) flexibility 
C) job security 
D) compensation

Question 6

According to Maslow's hierarchy of needs theory,lower-order needs are predominantly satisfied internally while higher-order needs are satisfied externally.

Accepted Answer

A) True 
 B)False

Question 7

The economic recession of the last few years saw employees at the receiving end of job insecurity,layoffs,tight budgets,minimal or no pay raises,benefit cuts,no bonuses,and long hours doing the work of those who had been laid off.Assuming that you were a manager during these difficult times,how would you motivate your employees?

Accepted Answer

In tough economic circumstances like the

Question 8

Which of the following are the three needs identified in the three-needs theory of motivation?

Accepted Answer

A) need for affiliation,need for security,need for power 
B) need for achievement,need for power,need for affiliation 
C) need for power,need for achievement,need for safety 
D) need for power,need for safety,need for affiliation 
A) need for affiliation,need for security,need for power 
B) need for achievement,need for power,need for affiliation 
C) need for power,need for achievement,need for safety 
D) need for power,need for safety,need for affiliation

Question 9

According to Maslow's hierarchy of needs theory,once a need is substantially satisfied,an individual is no longer motivated to satisfy that need.

Accepted Answer

A) True 
 B)False

Question 10

Write a short essay on Maslow's hierarchy of needs theory,describing the various needs and describing how managers can use this theory to motivate employees.

Accepted Answer

Maslow was a psychologist who proposed t

Question 11

What does goal-setting theory tell us?

Accepted Answer

The goal-setting theory says that specif

Question 12

Which of the following needs identified in the three-needs theory has been researched the most?

Accepted Answer

A) security 
B) affiliation 
C) power 
D) achievement 
A) security 
B) affiliation 
C) power 
D) achievement

Question 13

"In jobs today,employees rely more and more on those around them for information,advice,and assistance." Which of the following approaches to job design best reflects this statement?

Accepted Answer

A) the relational perspective of work design 
B) the job characteristics model 
C) the proactive perspective of work design 
D) high involvement work practices 
A) the relational perspective of work design 
B) the job characteristics model 
C) the proactive perspective of work design 
D) high involvement work practices

Question 14

According to the goal-setting theory,a generalized goal of "do your best" will produce a higher output than specific,challenging goals.

Accepted Answer

A) True 
 B)False

Question 15

How can managers use the job characteristics model (JCM)to design jobs?

Accepted Answer

The JCM provides specific guidance to ma

Question 16

Goal-setting theory says that ________.

Accepted Answer

A) goals should be loosely defined and moderately challenging to maximize motivation 
B) a generalized goal of "do your best" is likely to be most effective in ensuring high performance 
C) difficult goals,when accepted,result in higher performance than do easy goals 
D) to be effective,goals set should be easily achievable for the top performers 
A) goals should be loosely defined and moderately challenging to maximize motivation 
B) a generalized goal of "do your best" is likely to be most effective in ensuring high performance 
C) difficult goals,when accepted,result in higher performance than do easy goals 
D) to be effective,goals set should be easily achievable for the top performers

Question 17

________ refers to the horizontal expansion of a job by increasing job scope,or the number of different tasks required in a job and the frequency with which those tasks are repeated.

Accepted Answer

A) Job enrichment 
B) Empowerment 
C) Job enlargement 
D) Job sharing 
A) Job enrichment 
B) Empowerment 
C) Job enlargement 
D) Job sharing

Question 18

According to Herzberg's two-factor theory,which of the following is a hygiene factor?

Accepted Answer

A) recognition 
B) advancement 
C) working conditions 
D) responsibility 
A) recognition 
B) advancement 
C) working conditions 
D) responsibility

Question 19

________ is a motivational approach in which an organization's financial statements are shared with all employees.

Accepted Answer

A) Pay-for-performance 
B) Self-determination approach 
C) Open-book management 
D) I-Change model 
A) Pay-for-performance 
B) Self-determination approach 
C) Open-book management 
D) I-Change model

Question 20

Jack Hammer is a retired man who has decided to seek work with your company to supplement his retirement income.As you consider whether he will be a good fit for your department,you determine that he is likely to find satisfaction in the job because it ________.

Accepted Answer

A) is in a highly structured work environment 
B) offers convenient and flexible work hours 
C) is characterized by a high degree of independence 
D) provides an opportunity for interpersonal relationships 
A) is in a highly structured work environment 
B) offers convenient and flexible work hours 
C) is characterized by a high degree of independence 
D) provides an opportunity for interpersonal relationships

According to the three-needs theory,the best managers tend to be ________.

________ theory says that behavior is a function of its consequences.

According to the JCM,which job characteristic leads to an employee experiencing responsibility for outcomes of his or her work?

Which of the following is a framework for analyzing and designing jobs that identifies five primary core job dimensions,their interrelationships,and their impact on outcomes.

To maximize motivation among today's workforce,managers need to think in terms of ________.

According to Maslow's hierarchy of needs theory,lower-order needs are predominantly satisfied internally while higher-order needs are satisfied externally.

Which of the following are the three needs identified in the three-needs theory of motivation?

According to Maslow's hierarchy of needs theory,once a need is substantially satisfied,an individual is no longer motivated to satisfy that need.

Write a short essay on Maslow's hierarchy of needs theory,describing the various needs and describing how managers can use this theory to motivate employees.

What does goal-setting theory tell us?

Which of the following needs identified in the three-needs theory has been researched the most?

"In jobs today,employees rely more and more on those around them for information,advice,and assistance." Which of the following approaches to job design best reflects this statement?

According to the goal-setting theory,a generalized goal of "do your best" will produce a higher output than specific,challenging goals.

How can managers use the job characteristics model (JCM)to design jobs?

Goal-setting theory says that ________.

________ refers to the horizontal expansion of a job by increasing job scope,or the number of different tasks required in a job and the frequency with which those tasks are repeated.

According to Herzberg's two-factor theory,which of the following is a hygiene factor?

________ is a motivational approach in which an organization's financial statements are shared with all employees.

Jack Hammer is a retired man who has decided to seek work with your company to supplement his retirement income.As you consider whether he will be a good fit for your department,you determine that he is likely to find satisfaction in the job because it ________.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Managers As Leaders

Filters

Exam 17: Motivating Employees

According to the three-needs theory,the best managers tend to be ________.

________ theory says that behavior is a function of its consequences.

According to the JCM,which job characteristic leads to an employee experiencing responsibility for outcomes of his or her work?

Which of the following is a framework for analyzing and designing jobs that identifies five primary core job dimensions,their interrelationships,and their impact on outcomes.

To maximize motivation among today's workforce,managers need to think in terms of ________.

According to Maslow's hierarchy of needs theory,lower-order needs are predominantly satisfied internally while higher-order needs are satisfied externally.

Which of the following are the three needs identified in the three-needs theory of motivation?

According to Maslow's hierarchy of needs theory,once a need is substantially satisfied,an individual is no longer motivated to satisfy that need.

Write a short essay on Maslow's hierarchy of needs theory,describing the various needs and describing how managers can use this theory to motivate employees.

What does goal-setting theory tell us?

Which of the following needs identified in the three-needs theory has been researched the most?

"In jobs today,employees rely more and more on those around them for information,advice,and assistance." Which of the following approaches to job design best reflects this statement?

According to the goal-setting theory,a generalized goal of "do your best" will produce a higher output than specific,challenging goals.

How can managers use the job characteristics model (JCM)to design jobs?

Goal-setting theory says that ________.

________ refers to the horizontal expansion of a job by increasing job scope,or the number of different tasks required in a job and the frequency with which those tasks are repeated.

According to Herzberg's two-factor theory,which of the following is a hygiene factor?

________ is a motivational approach in which an organization's financial statements are shared with all employees.

Jack Hammer is a retired man who has decided to seek work with your company to supplement his retirement income.As you consider whether he will be a good fit for your department,you determine that he is likely to find satisfaction in the job because it ________.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Managers As Leaders

Filters