Question 1

In the job characteristics model,task significance refers to the degree to which a job requires completion of a whole and identifiable piece of work.

Accepted Answer

A) True 
 B)False

Question 2

In the job characteristics model,the dimension of ________ refers to the degree to which a job provides substantial freedom,independence,and discretion to the individual in scheduling the work and determining the procedures to be used in carrying it out.

Accepted Answer

A) task significance 
B) autonomy 
C) task identity 
D) skill variety 
A) task significance 
B) autonomy 
C) task identity 
D) skill variety

Question 3

Due to its emphasis on objectivity and specificity,the goal-setting theory holds across cultures.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following needs is a lower-order need in Maslow's hierarchy of needs theory?

Accepted Answer

A) physiological 
B) esteem 
C) social 
D) self-actualization 
A) physiological 
B) esteem 
C) social 
D) self-actualization

Question 5

In the expectancy theory,________ is the degree to which the individual believes that performing at a particular level is instrumental in attaining the desired outcome.

Accepted Answer

A) expectancy 
B) valence 
C) performance-reward linkage 
D) effort-performance linkage 
A) expectancy 
B) valence 
C) performance-reward linkage 
D) effort-performance linkage

Question 6

You work for a large retailer which hires large numbers of temp workers to help out in various departments during holidays and other high-volume periods.Getting these workers to perform well is a huge challenge for you.How can you motivate these workers and minimize their conflict with permanent employees?

Accepted Answer

For that small set of individuals who pr

Question 7

The ________ element in the definition of motivation is a measure of intensity,drive,and vigor.

Accepted Answer

A) persistence 
B) conformance 
C) energy 
D) direction 
A) persistence 
B) conformance 
C) energy 
D) direction

Question 8

Job enlargement refers to the horizontal expansion of a job by increasing job scope.

Accepted Answer

A) True 
 B)False

Question 9

Define motivation and discuss the three elements of motivation.

Accepted Answer

Motivation refers to the process by whic

Question 10

According to the JCM,which three job characteristics are crucial to an employee experiencing meaningfulness of his or her work?

Accepted Answer

A) autonomy,task identity,and task significance 
B) skill variety,task identity,and task significance 
C) autonomy,feedback,and task significance 
D) skill variety,autonomy,and feedback 
A) autonomy,task identity,and task significance 
B) skill variety,task identity,and task significance 
C) autonomy,feedback,and task significance 
D) skill variety,autonomy,and feedback

Question 11

Making jobs smaller and more specialized is the most effective way of motivating employees.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following needs is the highest in Maslow's hierarchy of needs theory?

Accepted Answer

A) safety needs 
B) self-actualization needs 
C) esteem needs 
D) social needs 
A) safety needs 
B) self-actualization needs 
C) esteem needs 
D) social needs

Question 13

Sarah is using the JCM to redesign jobs for her small team of writers.After carefully analyzing their jobs,she determines that while their jobs are high in skill variety,task identity,task significance,and autonomy,they receive little feedback about their work.Which of the following steps will enable Sarah to improve this aspect of their jobs?

Accepted Answer

A) adding editing and proof-reading duties to their existing work 
B) allowing the writers to directly conduct business with their clients 
C) allowing writers to choose their topics and assignments 
D) making employees responsible for executing a piece of work from start to finish 
A) adding editing and proof-reading duties to their existing work 
B) allowing the writers to directly conduct business with their clients 
C) allowing writers to choose their topics and assignments 
D) making employees responsible for executing a piece of work from start to finish

Question 14

The two-factor theory-also known as the motivation-hygiene theory-was proposed by ________.

Accepted Answer

A) David McClelland 
B) Abraham Maslow 
C) Douglas McGregor 
D) Frederick Herzberg 
A) David McClelland 
B) Abraham Maslow 
C) Douglas McGregor 
D) Frederick Herzberg

Question 15

In the job characteristics model,task significance refers to the degree to which a job ________.

Accepted Answer

A) provides freedom,independence,and discretion to the individual in carrying out the work 
B) requires a variety of activities and uses a number of different employee skills and talents 
C) requires completion of a whole and identifiable piece of work 
D) has a substantial impact on the lives or work of other people 
A) provides freedom,independence,and discretion to the individual in carrying out the work 
B) requires a variety of activities and uses a number of different employee skills and talents 
C) requires completion of a whole and identifiable piece of work 
D) has a substantial impact on the lives or work of other people

Question 16

According to Maslow's hierarchy of needs theory,when an employer provides his employees health insurance,he is taking care of their ________ needs.

Accepted Answer

A) safety 
B) social 
C) self-actualization 
D) esteem 
A) safety 
B) social 
C) self-actualization 
D) esteem

Question 17

Which of the following is true about managing cross-cultural motivational challenges?

Accepted Answer

A) Maslow's needs hierarchy largely remains unchanged across cultures. 
B) In masculine cultures such as Japan and Slovakia,the focus is on quality-of-life benefits. 
C) Recent evidence suggests that in collectivist cultures,especially in the former socialist countries,of Central and Eastern Europe,employees link pay solely to performance. 
D) Most current motivation theories were developed in the United States by Americans and about Americans. 
A) Maslow's needs hierarchy largely remains unchanged across cultures. 
B) In masculine cultures such as Japan and Slovakia,the focus is on quality-of-life benefits. 
C) Recent evidence suggests that in collectivist cultures,especially in the former socialist countries,of Central and Eastern Europe,employees link pay solely to performance. 
D) Most current motivation theories were developed in the United States by Americans and about Americans.

Question 18

The goal-setting theory states that ________.

Accepted Answer

A) employee participation in goal-setting is not always necessary for ensuring performance 
B) self-generated feedback is largely ineffective as a motivator 
C) in order to maximize performance,goals must not be made public 
D) motivation is maximized by setting moderately challenging goals 
A) employee participation in goal-setting is not always necessary for ensuring performance 
B) self-generated feedback is largely ineffective as a motivator 
C) in order to maximize performance,goals must not be made public 
D) motivation is maximized by setting moderately challenging goals

Question 19

The three needs identified in the three-needs theory can be measured by using a projective test known as the ________ in which respondents react to a set of pictures.Each picture is briefly shown to a person who writes a story based on the picture.Trained interpreters then determine the individual's levels of nAch,nPow,and nAff from the stories written.

Accepted Answer

A) House-Tree-Person Test 
B) Thematic Apperception Test 
C) Robert's Apperception Test 
D) Rorschach test 
A) House-Tree-Person Test 
B) Thematic Apperception Test 
C) Robert's Apperception Test 
D) Rorschach test

In the job characteristics model,task significance refers to the degree to which a job requires completion of a whole and identifiable piece of work.

In the job characteristics model,the dimension of ________ refers to the degree to which a job provides substantial freedom,independence,and discretion to the individual in scheduling the work and determining the procedures to be used in carrying it out.

Due to its emphasis on objectivity and specificity,the goal-setting theory holds across cultures.

Which of the following needs is a lower-order need in Maslow's hierarchy of needs theory?

In the expectancy theory,________ is the degree to which the individual believes that performing at a particular level is instrumental in attaining the desired outcome.

The ________ element in the definition of motivation is a measure of intensity,drive,and vigor.

Job enlargement refers to the horizontal expansion of a job by increasing job scope.

Define motivation and discuss the three elements of motivation.

According to the JCM,which three job characteristics are crucial to an employee experiencing meaningfulness of his or her work?

Making jobs smaller and more specialized is the most effective way of motivating employees.

Which of the following needs is the highest in Maslow's hierarchy of needs theory?

The two-factor theory-also known as the motivation-hygiene theory-was proposed by ________.

In the job characteristics model,task significance refers to the degree to which a job ________.

According to Maslow's hierarchy of needs theory,when an employer provides his employees health insurance,he is taking care of their ________ needs.

Which of the following is true about managing cross-cultural motivational challenges?

The goal-setting theory states that ________.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Managers As Leaders

Filters

Exam 17: Motivating Employees

In the job characteristics model,task significance refers to the degree to which a job requires completion of a whole and identifiable piece of work.

In the job characteristics model,the dimension of ________ refers to the degree to which a job provides substantial freedom,independence,and discretion to the individual in scheduling the work and determining the procedures to be used in carrying it out.

Due to its emphasis on objectivity and specificity,the goal-setting theory holds across cultures.

Which of the following needs is a lower-order need in Maslow's hierarchy of needs theory?

In the expectancy theory,________ is the degree to which the individual believes that performing at a particular level is instrumental in attaining the desired outcome.

The ________ element in the definition of motivation is a measure of intensity,drive,and vigor.

Job enlargement refers to the horizontal expansion of a job by increasing job scope.

Define motivation and discuss the three elements of motivation.

According to the JCM,which three job characteristics are crucial to an employee experiencing meaningfulness of his or her work?

Making jobs smaller and more specialized is the most effective way of motivating employees.

Which of the following needs is the highest in Maslow's hierarchy of needs theory?

The two-factor theory-also known as the motivation-hygiene theory-was proposed by ________.

In the job characteristics model,task significance refers to the degree to which a job ________.

According to Maslow's hierarchy of needs theory,when an employer provides his employees health insurance,he is taking care of their ________ needs.

Which of the following is true about managing cross-cultural motivational challenges?

The goal-setting theory states that ________.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Managers As Leaders

Filters