Exam 16: Managers and Communication

Disturbances that interfere with the transmission,receipt,or feedback of a message are called ________.

When a sender evaluates a communication method to judge scanability,he is checking if ________.

Which of the following is true of filtering?

Discuss the two best-known types of nonverbal communication.Include a specific example of each type of nonverbal communication to support your answer.

Which of the following is true for the communication process?

In a short essay,explain two main communication challenges that new technology has created.

"Flo" of Communication (Scenario) Recently the employees of Chatterbox Enterprises,Inc.,received a letter from the vice president of operations explaining that a new production facility would be built in Chatland City,AL.It was also stated that about one-fourth of the employees from the current Chatland City facility would be transferred to the new facility and if employees wanted to volunteer for the transfer,they could do so by meeting the human resource manager and filling out a request form.Sam,a production supervisor,first went to Florence,the purchasing manager,who had already volunteered to transfer,to discuss with her the possibility of becoming her inventory control supervisor at the new facility.Florence told Sam that Ruth,the current inventory control supervisor,would not be transferring and that she would consider his request. -The letter from the vice president to the employees is an example of which type of organizational communication?

What is the role of the informal communication network in organizations? How can managers ensure that this network is beneficial to the organization?

Which of the following attributes of a communication method will be the most important for a scientist who has to send large amounts of data to a colleague?

During the communication process,the message is converted to a symbolic form.This process is called ________.

In the wheel network,the leader serves as the hub through which all communication passes.

"Flo" of Communication (Scenario) Recently the employees of Chatterbox Enterprises,Inc.,received a letter from the vice president of operations explaining that a new production facility would be built in Chatland City,AL.It was also stated that about one-fourth of the employees from the current Chatland City facility would be transferred to the new facility and if employees wanted to volunteer for the transfer,they could do so by meeting the human resource manager and filling out a request form.Sam,a production supervisor,first went to Florence,the purchasing manager,who had already volunteered to transfer,to discuss with her the possibility of becoming her inventory control supervisor at the new facility.Florence told Sam that Ruth,the current inventory control supervisor,would not be transferring and that she would consider his request. -If Sam had talked with his co-supervisors before going to speak to Florence,he would have been involved in which type of organizational communication?

A(n)________ occurs when the amount of data provided exceeds the recipient's processing capacity.

Listening for full meaning without making premature judgments or interpretations is called ________.

The Sword and the Millstone (Scenario) Sandra Millstone,the CEO of Excalibur Manufacturing Company,had concluded that the company would have to reduce its employee group by 10 percent as the industry was severely hit by the ongoing economic recession.She spent over 30 hours preparing charts,tables,graphs,diagrams,and other forms of visual aids for her presentation to the employees about the upcoming reduction in force so that they could understand the reason and plan their next move. -By the time that Sandra had finished the presentation to the employees,she had spoken for one and one-half hours,shown 14 visual aids,and no one asked a question.The employees were probably dealing with which of the following barriers to effective communication?

An organization's grapevine works as ________.

Which of the following describes the number of different messages that can be transmitted using a particular method of communication?

George prepares a memorandum explaining the objectives of a newly created work team that he is expected to manage,and makes sure it reaches each team member.He is involved in ________.

Which of the following methods of communication offers high scanability?

Because rumors that flow along the grapevine can never be eliminated entirely,managers can minimize the negative consequences of rumors by ________.