Exam 6: Managers As Decision Makers

Discuss the three types of programmed decisions that a manager depends on to resolve structured problems.

Pat is the manager of a large project that has been underway for the last eight months.It has now become apparent that,due to various external factors,the project is unlikely to succeed.Even though the best option would be to withdraw from the project,Pat continues to pump money and resources into it in the hope that the project's prospects will change.He reasons that he doesn't want all those months of hard work to go to waste.This is an example of the ________.

Is the Picture Clear? (Scenario) Sharon was the regional manager of a large cable television company.She faced many problems and decisions daily,such as how to price each market,whom to hire,what kind of technology to purchase,and how to handle the increasing customer complaints.She needed some help sorting these issues out. -Usually Sharon follows a ________,a series of interrelated sequential steps for responding to a structured problem.

A(n)________ decision is a repetitive decision that can be handled by a routine approach.

"Smoking and the consumption of alcohol are strictly prohibited inside the work premises." This is most likely an example of a(n)________.

Rules and policies are the same.

Decision making is a part of the planning,organizing,leading,and controlling functions and thus,the essence of management.

Highly reliable organizations (HROs)are easily tricked by their success.

Nonprogrammed decision making relies on procedures,rules,and policies.

A(n)________ is an explicit statement that tells a manager what can or cannot be done.

Design thinking is an interesting new line of thinking with broad implications for making effective business decisions by integrating emotional elements into the process.

In the decision-making process,while ________,the decision maker puts the decision into action by conveying it to those affected by it and getting their commitment to it.

One assumption of rational decision making is that the decision maker is not aware of all possible alternatives and consequences.

A(n)________ typically contains an ambiguous term that leaves interpretation up to the decision maker.

What is meant by bounded rationality and satisficing?

Which of the following is NOT a valid assumption about rationality?

According to the concept of bounded rationality,managers make decisions rationally,but are limited by their ability to process information.

The ________ thinking style is characterized by a preference for internal sources of information and processing this information with internal insights,feelings,and hunches to guide decisions and actions.

Sarah's sales figures show that she has been the top performer in her department for the last eight months.Two months prior to her annual performance review,Sarah's sales numbers fell due to her ill health causing her manager to rate her performance as just satisfactory.This is an example of the ________.

In the decision-making process,after allocating weights to the decision criteria,the decision maker lists viable alternatives that could resolve the problem.