Question 1

In the decision-making process,after allocating weights to the decision criteria,the decision-maker must then ________.

Accepted Answer

A) list viable alternatives that could resolve the problem 
B) allocate weights to each alternative that could resolve the problem 
C) evaluate each alternative that could resolve the problem 
D) rate all alternatives that could solve the problem using the decision criteria 
A) list viable alternatives that could resolve the problem 
B) allocate weights to each alternative that could resolve the problem 
C) evaluate each alternative that could resolve the problem 
D) rate all alternatives that could solve the problem using the decision criteria

Question 2

The anchoring effect describes when decision makers fixate on initial information as a starting point and then,once set,fail to adequately adjust for subsequent information.

Accepted Answer

A) True 
 B)False

Question 3

Amanda,a single parent,is looking for a new job.Considering that she has two school-going children,she is particularly keen on finding an employer who can provide her with alternative work arrangements such as flexible work hours and telecommuting.In terms of the decision-making process,these represent Amanda's ________.

Accepted Answer

A) decision criteria 
B) problems 
C) alternatives 
D) heuristics 
A) decision criteria 
B) problems 
C) alternatives 
D) heuristics

Question 4

A programmed decision is a repetitive decision that can be handled by a routine approach.

Accepted Answer

A) True 
 B)False

Question 5

An effective decision-making process ________.

Accepted Answer

A) focuses on matters of importance 
B) focuses on consistency more than logic 
C) avoids subjective and intuitive thinking 
D) is complex but reliable 
A) focuses on matters of importance 
B) focuses on consistency more than logic 
C) avoids subjective and intuitive thinking 
D) is complex but reliable

Question 6

A policy ________.

Accepted Answer

A) typically contains an ambiguous term 
B) specifically states what should or should not be done 
C) is a series of sequential steps a manager uses to respond to a structured problem 
D) is used when dealing with unstructured problems and nonprogrammed decisions 
A) typically contains an ambiguous term 
B) specifically states what should or should not be done 
C) is a series of sequential steps a manager uses to respond to a structured problem 
D) is used when dealing with unstructured problems and nonprogrammed decisions

Question 7

Escalation of commitment refers to ________.

Accepted Answer

A) commitment to a faulty decision due to an unwillingness to go against the opinion of the majority 
B) an increased commitment to a previous decision despite evidence that it may have been wrong 
C) the strengthening of commitment to a particular course of action due to greater motivation by others 
D) greater commitment to a decision because of ones belief that it is "the right thing to do" 
A) commitment to a faulty decision due to an unwillingness to go against the opinion of the majority 
B) an increased commitment to a previous decision despite evidence that it may have been wrong 
C) the strengthening of commitment to a particular course of action due to greater motivation by others 
D) greater commitment to a decision because of ones belief that it is "the right thing to do"

Question 8

Which of the following is an example of a policy?

Accepted Answer

A) Before going on a leave of absence,fill up the application form available on the company's online leave management system.All applications will be approved/rejected within two days by the employee's immediate supervisor. 
B) Employees working with power tools must wear safety glasses at all times. 
C) Smoking and the consumption of alcohol are strictly prohibited inside the work premises. 
D) We are an equal opportunity employer with a diverse workforce.We do not discriminate against employees and applicants on the basis of sex,race,color,religion,national origin,age,disability,marital status,sexual orientation or veteran status. 
A) Before going on a leave of absence,fill up the application form available on the company's online leave management system.All applications will be approved/rejected within two days by the employee's immediate supervisor. 
B) Employees working with power tools must wear safety glasses at all times. 
C) Smoking and the consumption of alcohol are strictly prohibited inside the work premises. 
D) We are an equal opportunity employer with a diverse workforce.We do not discriminate against employees and applicants on the basis of sex,race,color,religion,national origin,age,disability,marital status,sexual orientation or veteran status.

Question 9

Discuss structured problems,programmed decisions,unstructured problems,and nonprogrammed decisions.

Accepted Answer

Some problems are straightforward.The de

Question 10

A(n)________ is the existence of a discrepancy between an existing and a desired state of affairs.

Accepted Answer

A) hazard 
B) risk 
C) uncertainty 
D) problem 
A) hazard 
B) risk 
C) uncertainty 
D) problem

Question 11

What are the five habits that highly reliable organizations (HROs)share?

Accepted Answer

According to Karl Weick,an organizationa

Question 12

Discuss the three different decision-making conditions that managers usually face.

Accepted Answer

When making decisions,managers usually f

Question 13

What is the psychological orientation of a decision maker who makes a "maximin" choice?

Accepted Answer

A) optimist 
B) realist 
C) pessimist 
D) idealist 
A) optimist 
B) realist 
C) pessimist 
D) idealist

Question 14

Which of the following best describes the psychological orientation of an individual making a "maximax" choice?

Accepted Answer

A) optimist 
B) cynic 
C) pessimist 
D) defeatist 
A) optimist 
B) cynic 
C) pessimist 
D) defeatist

Question 15

If an individual knows the price of three similar cars at different dealerships,he is operating under which of the following decision-making conditions?

Accepted Answer

A) risk 
B) supposition 
C) certainty 
D) speculation 
A) risk 
B) supposition 
C) certainty 
D) speculation

Question 16

The Car (Scenario)
Colleen is a student,and her older brother has loaned her an old car.The car is in need of several repairs before she will feel comfortable driving it.
-Colleen needs a vehicle,but she has to decide if the vehicle is worth repairing.She is facing a(n)________ that is a discrepancy between an existing and a desired state of affairs.

Accepted Answer

A) uncertainty 
B) contingency 
C) problem 
D) risk 
A) uncertainty 
B) contingency 
C) problem 
D) risk

Question 17

Managers are assumed to use ________ if they make logical and consistent choices to maximize value.

Accepted Answer

A) rational decision making 
B) intuitive decision making 
C) bounded rationality 
D) evidence-based management 
A) rational decision making 
B) intuitive decision making 
C) bounded rationality 
D) evidence-based management

Question 18

All of the following are aspects of intuition EXCEPT ________.

Accepted Answer

A) experienced-based decisions 
B) affect-initiated decisions 
C) cognitive-based decisions 
D) programmed decisions 
A) experienced-based decisions 
B) affect-initiated decisions 
C) cognitive-based decisions 
D) programmed decisions

Question 19

Is the Picture Clear? (Scenario)
Sharon was the regional manager of a large cable television company.She faced many problems and decisions daily,such as how to price each market,whom to hire,what kind of technology to purchase,and how to handle the increasing customer complaints.She needed some help sorting these issues out.
-When a customer calls and requests a refund for a partial month's usage of the cable service,the fact that such situations are routine and most likely have a standard response would make the response a(n)________ decision.

Accepted Answer

A) unstructured 
B) nonprogrammed 
C) speculative 
D) programmed 
A) unstructured 
B) nonprogrammed 
C) speculative 
D) programmed

Question 20

A policy is an explicit statement that tells a manager what can or cannot be done.

Accepted Answer

A) True 
 B)False

In the decision-making process,after allocating weights to the decision criteria,the decision-maker must then ________.

The anchoring effect describes when decision makers fixate on initial information as a starting point and then,once set,fail to adequately adjust for subsequent information.

A programmed decision is a repetitive decision that can be handled by a routine approach.

An effective decision-making process ________.

A policy ________.

Escalation of commitment refers to ________.

Which of the following is an example of a policy?

Discuss structured problems,programmed decisions,unstructured problems,and nonprogrammed decisions.

A(n)________ is the existence of a discrepancy between an existing and a desired state of affairs.

What are the five habits that highly reliable organizations (HROs)share?

Discuss the three different decision-making conditions that managers usually face.

What is the psychological orientation of a decision maker who makes a "maximin" choice?

Which of the following best describes the psychological orientation of an individual making a "maximax" choice?

If an individual knows the price of three similar cars at different dealerships,he is operating under which of the following decision-making conditions?

Managers are assumed to use ________ if they make logical and consistent choices to maximize value.

All of the following are aspects of intuition EXCEPT ________.

A policy is an explicit statement that tells a manager what can or cannot be done.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 6: Managers As Decision Makers

In the decision-making process,after allocating weights to the decision criteria,the decision-maker must then ________.

The anchoring effect describes when decision makers fixate on initial information as a starting point and then,once set,fail to adequately adjust for subsequent information.

A programmed decision is a repetitive decision that can be handled by a routine approach.

An effective decision-making process ________.

A policy ________.

Escalation of commitment refers to ________.

Which of the following is an example of a policy?

Discuss structured problems,programmed decisions,unstructured problems,and nonprogrammed decisions.

A(n)________ is the existence of a discrepancy between an existing and a desired state of affairs.

What are the five habits that highly reliable organizations (HROs)share?

Discuss the three different decision-making conditions that managers usually face.

What is the psychological orientation of a decision maker who makes a "maximin" choice?

Which of the following best describes the psychological orientation of an individual making a "maximax" choice?

If an individual knows the price of three similar cars at different dealerships,he is operating under which of the following decision-making conditions?

Managers are assumed to use ________ if they make logical and consistent choices to maximize value.

All of the following are aspects of intuition EXCEPT ________.

A policy is an explicit statement that tells a manager what can or cannot be done.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters